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Order To Cash Jobs in Hackensack, NJ (NOW HIRING)

HHAeXchange

Director, Order to Cash

New York, NY

The Director, Order to Cash will own the full customer transaction lifecycle. Ownership does not begin at billing - it begins the moment a renewal or new sale is closed, and continues through ...

priceline.com LLC

Senior Analyst, Order to Cash

New York, NY · On-site

$96K - $127K/yr

Senior Analyst, Order to Cash This role is eligible for our hybrid work model: Two days in-office. From accounting and financial planning to risk/fraud analysis and payments, our Finance team ensures ...

Relativity

Senior Manager, Order-to-Cash

Newark, NJ · On-site

$138K - $208K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end process that converts customer agreements into billed, collected, and reported revenue, serving as ...

Relativity

Senior Manager, Order-to-Cash

Manhattan, NY · On-site

$138K - $208K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end process that converts customer agreements into billed, collected, and reported revenue, serving as ...

Unilever

M&A Order to Cash Manager

Hoboken, NJ · On-site

$103K - $154K/yr

Join us as M&A Order to Cash Manager Location: Hoboken, NJ Terms & Conditions: Full time, International assignment is not available for this role and relocation for local and international candidates ...

Fastly

Order Management Manager

New York, NY · On-site

$133K - $159K/yr

Ability to see the big picture: you understand how your work ripples across the broader order-to-cash process and the teams downstream of it, and you surface process gaps, with a recommendation ...

Triwill Group

Order Management Manager

Manhattan, NY · On-site

$133 - $160/hr

Ability to see the big picture: you understand how your work ripples across the broader order-to-cash process and the teams downstream of it, and you surface process gaps, with a recommendation ...

Fastly

Order Management Manager

New York, NY · On-site

$21.25 - $28.50/hr

Ability to see the big picture: you understand how your work ripples across the broader order-to-cash process and the teams downstream of it, and you surface process gaps, with a recommendation ...

Claroty

Manager, Global Order Management

New York, NY · On-site +1

$115K - $130K/yr

You will serve as the operational owner of commercial governance, deal booking, contract lifecycle management, and order-to-cash execution across all regions. Reporting into Finance, you will manage ...

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All JobsOrder To Cash JobsOrder To Cash Jobs in Hackensack, NJ

Order To Cash information

See Hackensack, NJ salary details

$14

$26

$44

How much do order to cash jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for order to cash in Hackensack, NJ is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.26 per hour, depending on experience, location, and employer.

What is an order to cash?

An Order to Cash (O2C) job involves managing the end-to-end process of customer orders, from order creation to payment collection. This includes order management, credit checks, invoicing, payment processing, and resolving discrepancies. O2C professionals ensure timely cash flow and maintain customer relationships by addressing payment issues and disputes efficiently. The role is crucial in optimizing revenue cycles and improving financial operations within a company.

What does an order to cash do?

In an Order To Cash role, your typical day involves processing incoming customer orders, monitoring shipments and deliveries, issuing invoices, and following up on outstanding payments. You'll often interact with internal teams such as sales, logistics, and finance, as well as directly with customers to resolve inquiries or discrepancies. Strong communication skills are especially important, as you'll be responsible for ensuring a positive customer experience and the timely resolution of any issues. This role offers good exposure to cross-functional collaboration and can be a stepping stone to more senior finance or operations positions.

What are the key skills and qualifications needed to thrive in an order to cash position?

To thrive in an Order To Cash role, you need strong analytical skills, attention to detail, and a foundational understanding of finance or accounting, often supported by a relevant degree or business experience. Familiarity with ERP systems like SAP or Oracle, as well as proficiency in Microsoft Excel and sometimes certification in order-to-cash or accounts receivable processes, is highly valuable. Excellent communication, customer service orientation, and problem-solving abilities help you effectively manage client relationships and address discrepancies. These skills are crucial because they ensure smooth order processing, timely revenue collection, and healthy customer satisfaction in a company's financial operations.

What cities near Hackensack, NJ are hiring for Order To Cash jobs?

Cities near Hackensack, NJ with the most Order To Cash job openings:

Order To Cash jobs near you
Infographic showing various Order To Cash job openings in Hackensack, NJ as of August 2026, with employment types broken down into 56% Full Time, 41% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $54,224 per year, or $26.1 per hour.

Director, Order to Cash

HHAeXchange

New York, NY

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Own the end-to-end customer transaction lifecycle, including order setup, invoicing, collections, and cash application.

  • Lead, mentor, and develop a team of billing and collections specialists, setting performance expectations and managing workload.

  • Develop and maintain dashboards and KPI reports, and prepare executive summaries to support leadership decision-making.

Job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.  

The Director, Order to Cash will own the full customer transaction lifecycle. Ownership does not begin at billing - it begins the moment a renewal or new sale is closed, and continues through invoicing, collections, and cash application. This leader will develop a high-performing team, ensure accurate and timely execution across the entire order-to-cash flow, drive collections performance, and provide executive-level reporting that supports leadership decision-making. The ideal candidate brings a foundational understanding of accounting principles, strong cross-functional communication skills, and a process-first mindset.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is opened to candidates that are located within the New York City, Minneapolis-St. Paul, and Washington, DC-Baltimore metro areas.

Essential Job Duties

Team Leadership

  • Lead, mentor, and develop a team of 3-5 billing and collections specialists
  • Set clear performance expectations, conduct regular 1:1s, and manage workload distribution
  • Foster a culture of accountability, continuous improvement, and collaboration

Revenue Lifecycle & Transaction Ownership

  • Own the end-to-end customer transaction lifecycle - from the point a renewal or new sale is closed, through order setup, invoicing, collections, and cash application - ensuring accuracy and continuity at every stage
  • Own all customer contract transactions end-to-end - including renewals, closed-won new business, upsells, downsells, and terminations - partnering with Customer Success and Sales to ensure each is executed accurately and flows cleanly into downstream transaction setup and billing
  • Oversee the end-to-end billing cycle including invoicing, collections, and cash application in NetSuite
  • Manage customer account reconciliations and ensure accurate GL coding and proper billing categorization
  • Monitor and manage accounts receivable aging to minimize DSO and maximize cash flow
  • Coordinate with Customer Success and external clients to resolve billing disputes and payment inquiries
  • Ensure billing data integrity across NetSuite and Salesforce, including subscription items and charge schedules

Reconciliation & Accounting Oversight

  • Perform and oversee account-level reconciliations between Salesforce (CRM) and NetSuite (billing/ERP system of record)
  • Understand the basic GL impact of billing events, adjustments, credits, and collections activity
  • Partner with the accounting and FP&A team to support month-end close, accruals, and audit requests

Reporting & Executive Summaries

  • Develop and maintain dashboards and KPI reports covering collections rates, aging buckets, DSO, and cash trends
  • Engage directly in weekly aging reviews, top delinquent account analysis, and high-risk customer situations
  • Prepare concise executive summaries that translate AR and collections data into actionable insights for leadership
  • Define, track, and communicate team output metrics to measure productivity and process effectiveness

Process Improvement

  • Document, standardize, and continuously refine workflows across the full order-to-cash lifecycle
  • Identify and implement process automation opportunities to increase efficiency and reduce manual error
  • Design and enforce disciplined collections operating rhythms, including daily, weekly, and monthly execution cadences
  • Lead hands-on improvements across collections, billing accuracy, cash application, and dispute workflows
  • Ensure improvements are embedded into daily execution, not just documented in policy
  • Partner with Finance, Engineering, and Product teams to drive system improvements in NetSuite and Salesforce

Cross-Functional Collaboration

  • Partner closely with Customer Success and Account Management to ensure seamless handoffs and a smooth customer experience across the transaction lifecycle
  • Collaborate with Sales Ops and RevOps on new customer onboarding, renewals, contract changes, and upsell processing
  • Maintain strong working relationships with external clients to support payment resolution and retention
Other Job Duties
  • Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements
  • Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills

Required

  • 10+ years of experience across billing, collections, revenue operations, or the order-to-cash lifecycle, including 5+ years leading a team
  • Hands-on experience with NetSuite (invoicing, AR, reconciliation, reporting)
  • Experience working with Salesforce as a CRM and/or billing system of record
  • Basic understanding of accounting principles - comfortable with GL impact of billing transactions, credits, and adjustments
  • Demonstrated experience leading and developing a high performing team in a fast-paced environment
  • Proven ability to design, document, and optimize operational processes
  • Excellent written and verbal communication skills, including experience presenting to senior leadership
  • Strong analytical skills with the ability to build executive-facing reports and dashboards

Preferred

  • Familiarity with healthcare, homecare, or Medicaid billing (e.g., payer billing, EVV, or healthcare AR)
  • Experience in a SaaS or subscription-based business model
  • Familiarity with Salesforce CPQ, ZoneBilling, or similar billing tools
  • Bachelor's degree in Accounting, Finance, Business, or a related field (or equivalent experience)
  • Experience working cross-functionally with Customer Success, RevOps, or Sales teams
The base salary range for this US-based, full-time, and exempt position is $141,000-175,000/yr, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
 
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
 
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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