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Order Taking Jobs in Alabama (NOW HIRING)

ROYAL Brass and Hose

VMI

Bessemer, AL · On-site

$21.25 - $23.50/hr

Job Purpose Responsible for delivering product and taking orders at customer's locations on a scheduled basis to ensure that the customers have the necessary inventory levels to operate their ...

ROYAL Brass and Hose

VMI

Hueytown, AL · On-site

$21.25 - $23.50/hr

Job purpose Responsible for delivering product and taking orders at customer's locations on a scheduled basis to ensure that the customers have the necessary inventory levels to operate their ...

Royal Brass And Hose

VMI

Hueytown, AL · On-site

$21.25 - $23.50/hr

Job purpose Responsible for delivering product and taking orders at customer's locations on a scheduled basis to ensure that the customers have the necessary inventory levels to operate their ...

Gianteagle

$13.25 - $17/hr

Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation. * Constantly stay on top of new product knowledge and procedures, such as ...

Gianteagle

$13.25 - $17/hr

Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation. * Assist in other areas as required.

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Showing results 21-40

All JobsOrder Taking JobsOrder Taking Jobs in Alabama

Order Taking information

What is order taking?

Order taking is the process of receiving and processing customer orders for goods or services, typically via phone, online platforms, or in-person interactions. Order takers ensure that customer requests are accurately recorded, confirm details, and facilitate the fulfillment process by passing orders to the appropriate departments. This role is crucial in industries like retail, hospitality, and food service, where efficient and accurate order handling directly impacts customer satisfaction.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, clear communication skills, and basic numeracy, often with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and sometimes phone or online ordering platforms is typically required. Active listening, patience, and a customer-oriented attitude are essential soft skills that set top performers apart. These abilities ensure accurate order processing, efficient service, and positive customer experiences, which are crucial for operational success.

What are some common challenges faced by order takers in a fast-paced environment, and how can they be managed?

Order takers often work in environments where high volumes of orders come in quickly, especially during peak hours. A major challenge is maintaining accuracy and speed under pressure, as mistakes can lead to customer dissatisfaction and delays. Effective order takers rely on strong communication, active listening, and organizational skills to ensure orders are correctly processed and relayed to the appropriate teams. Using order management systems efficiently and staying calm under pressure can greatly help manage these challenges. Regular training and feedback from supervisors also play a key role in improving performance.

What is the difference between Order Taking vs Customer Service Representative?

AspectOrder TakingCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRetail stores, call centers, restaurantsCall centers, retail, corporate offices
Industry UsageFood service, retail, hospitalityRetail, telecommunications, banking
Job FocusTaking orders accurately and efficientlyAssisting customers, resolving issues, providing information

Order Taking primarily involves accurately recording customer orders in various settings, focusing on efficiency. Customer Service Representatives handle a broader range of customer interactions, including inquiries and problem resolution. While both roles require good communication skills, Customer Service Representatives often require more comprehensive training and handle more complex situations.

How to be an order taker?

To be an order taker, you should develop good communication skills, be attentive to customer needs, and accurately record orders. Familiarity with point-of-sale systems and a polite, patient attitude are also important for success in this role.
Order Taking jobs near you
Infographic showing various Order Taking job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

PIZZA DELIVERY DRIVER - TIPS & MILAGE PAID DAILY! 8.18.26

Madison, AL • On-site

Marco's Pizza - BEMS Food Group
See more jobs at Marco's Pizza - BEMS Food Groupexternal

$21/hr

Full-time

Posted 24 days ago

Job description

Take home money daily!
Come join out growing organization. We are looking for both full-time and part-time Pizza Delivery Drivers to join our team. Days, Nights and weekends available. Previous delivery driver experience is helpful, but not required. If you enjoy working as part of a team, we invite you to apply now. Our Drivers are friendly, customer-service oriented people who offer a smile when delivering our pizzas. With close to half of Marco's customers ordering for delivery, we count on our drivers to be our ambassadors at the front door.

We currently operate 18 Marco's Pizza locations throughout middle Tennessee and northern Alabama, and we're growing! Looking for opportunity to grow.... this is the place!

Safety comes first, and you will be trained on in-store and on-the-road best practices for pizza delivery. With a good driving record, auto insurance and the desire and ability to deliver great customer service with every pizza, you have the makings of a successful job or career at Marco's.
You may also receive cross-training in pizza making, order taking and more, expanding on skills that will take you a long way in the pizza business. Apply now and see if you and Marco's are a good match. Delivery Drivers make up to $21 an hour during Prime Shifts, includes base pay plus tips.

Now #1 for pizza and #5 in restaurants on Forbes America's Best Employer List!

Responsibilities:

  • Responsible for delivering our high quality products to our customers in a safe, courteous, and timely manner.
  • You will also be cross-trained to perform the duties of our in-store team members including: pizza making, ordering taking and more!
Requirements:
  • Valid Driver's License
  • Clean 3 year driving record
  • Proof of Liability Insurance
  • Positive Attitude
  • Customer Service Oriented
  • Basic Math Skills
  • Hours: FT-PT flex
  • Must crosstrain to answer phones and help make food
  • Must be team player

Apply