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Order Processor Jobs in Boston, MA (NOW HIRING)

Nova Biomedical

Order Management Specialist

Billerica, MA · On-site

$26/hr

Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with ...

TransMedics

Order Fulfillment Coordinator

Andover, MA · On-site

$23.94 - $29.90/hr

Process all internal and external orders in a timely manner * Prepares TransMedics products for shipment to US and International customers * Works in tandem with QC to ensure finished goods are ...

TransMedics

Order Fulfillment Coordinator

Andover, MA

$23.94 - $29.90/hr

Process all internal and external orders in a timely manner * Prepares TransMedics products for shipment to US and International customers * Works in tandem with QC to ensure finished goods are ...

TJX Companies

Part-Time Backroom Processor

Chelsea, MA · On-site

$16.25 - $16.75/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Part-Time Backroom Processor

Chelsea, MA · On-site

$16.25 - $16.75/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Part-Time Backroom Processor

Chelsea, MA

$16.25 - $16.75/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Carrier

Account Management Processor

Canton, MA · On-site

$64K - $129K/yr

Review open orders daily and drive timely job completion * Assist with warranty and startup jobs * Process parts ordering, purchase orders, and AAP requests * Review Preliminary Billing Documents ...

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All JobsOrder Processor JobsOrder Processor Jobs in Boston, MA

Order Processor information

See Boston, MA salary details

$10

$19

$27

How much do order processor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for order processor in Boston, MA is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.92 per hour, depending on experience, location, and employer.

What is an order processor?

An order processor processes orders from customers or clients. People in this career are a customer-facing part of distribution and shipping operations for a company. Job duties often include getting the orders online, over the phone, or through other channels then transferring the order to the relevant department for filling. Job duties may also involve helping clients who are having trouble picking the correct items for their needs. An order processor is responsible for making sure that the order information is accurate before transmitting it to the filling department.

What are the typical challenges an order processor might face when handling high volumes of orders, and how are these challenges addressed?

Order Processors often encounter challenges during peak periods, such as managing large volumes of orders while maintaining accuracy and meeting tight deadlines. These challenges are typically addressed through efficient use of order management systems, clear communication with warehouse and shipping teams, and prioritization of urgent orders. Many organizations also provide ongoing training and support to help Order Processors adapt to fluctuating workloads and minimize errors. Collaboration and time management skills are key to ensuring a smooth workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as an order processor, and why are they important?

To thrive as an Order Processor, you need strong attention to detail, organizational skills, and typically a high school diploma or equivalent. Familiarity with order management systems, inventory software, and basic office applications like Excel is often required. Excellent communication, time management, and problem-solving abilities help you handle customer inquiries and coordinate with different departments. These skills are crucial for ensuring accurate, timely order fulfillment and maintaining high customer satisfaction.

What is the difference between Order Processor vs Customer Service Representative?

AspectOrder ProcessorCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentWarehouses, fulfillment centers, officesCall centers, retail stores, offices
Industry UsageLogistics, e-commerce, retailRetail, telecommunications, service industries
Common Search IntentOrder processing, fulfillment tasksCustomer support, issue resolution

While both roles involve interacting with customers and handling information, Order Processors primarily focus on managing and processing orders within logistics or retail systems. Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an order processor do?

An Order Processor is responsible for handling customer orders from receipt to delivery. Their main tasks include entering order details into computer systems, verifying product availability, coordinating with warehouse and shipping teams, and ensuring customers receive their orders accurately and on time. They may also communicate with customers to resolve order issues and answer questions. Attention to detail and strong organizational skills are essential for this role.
More about Order Processor jobs

What are the most commonly searched types of Order Processor jobs in Boston, MA?

The most popular types of Order Processor jobs in Boston, MA are:

What are popular job titles related to Order Processor jobs in Boston, MA?

For Order Processor jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Order Processor jobs in Boston, MA look for?

The top searched job categories for Order Processor jobs in Boston, MA are:

Order Processor jobs near you
Infographic showing various Order Processor job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,376 per year, or $19.9 per hour.

Order Management Specialist

Nova Biomedical

Billerica, MA • On-site

$26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Nova Biomedical: One Global Brand. One Vision. Together under one name.
Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets.
Job Summary:
Responsibilities include processing and managing customer orders and returns (RMA's). Providing delivery dates, issuing credit requests, and creating new customer ship to accounts. Communicating with customers via various channels including phone and email.
Responsibilities:
  • Communicate with customers via phone, email and other channels
  • Customer centric mindset. Ability to see situations from the customer's point of view.
  • Manage and process Customer orders, from beginning to end in SAP, EDI, and Esker and take ownership.
  • Communicate backlog information to customers on an as needed basis.
  • Meet individual goals/KPI's and contribute to team goals/KPI's
  • Provide customers with product, pricing, and availability information
  • Process credit cards
  • Satisfy customer requests for price quotations
  • Create new customer shipping accounts in SAP
  • Manage customer issues through resolution
  • Collaborate with warehouse team to expedite orders, minimize backorders, and provide order status to customers
  • Communicate with appropriate finance team members to resolve billing issues
  • Consult with other members of the Global Services team for assistance with part numbers, technical issues, and returns

Experience Requirements:
  • Excellent communication skills
  • Fluency in English
  • Computer literacy
  • Knowledge of Microsoft product suite
  • Previous SAP or Esker experience a plus

Physical Requirements and Working Conditions:
  • Comfort with working at a computer for extended periods.
  • Capacity to lift and carry up to [25-50] pounds as required
  • Able to communicate effectively via phone, video, and written communication.
  • Occasional need to move about the office to access meetings or resources.

Why Work for Nova Biomedical
  • Flexible Medical, Dental, & Vision Coverage
  • Competitive 401k company match
  • Bonus Program, Generous PTO and paid holidays
  • Generous Tuition reimbursement
  • Hybrid and flexible work arrangements
  • Professional development, engagement and events
  • Company marketplace for lunch and snacks in our Norwood, MA, Billerica, MA and Westbrook, ME offices
  • Company subsidized cafeteria in our Waltham, MA office

Work Location: Lexington Road, Billerica location. Hours are 8:30 to 5 Monday through Friday.
Targeted Salary Range: $26
Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education.
About the Company
At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care.
Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences.
With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health.
Explore what's next with us at novabiomedical.com
EEO Statement:
Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
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