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Order Processing Manager Jobs in Novi, MI (NOW HIRING)

Familiarity with inventory management systems and order processing software. * Ability to work flexible hours, including weekends or overtime as needed. * Strong communication skills to effectively ...

... in process and performs blind counts of all returning route delivery trucks to compare counts to ... management Knowledge, Skills, & Abilities * Attention to detail * Understanding of basic math ...

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Order Processing: Track, prioritize, and route outgoing customer orders using shipping software. * Documentation Management: Handle vital paperwork including bills of lading, pick slips, and advance ...

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Order Processing Manager information

See Novi, MI salary details

$26.7K

$65.6K

$135.6K

How much do order processing manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for order processing manager in Novi, MI is $65,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $71,300.00 per year, depending on experience, location, and employer.

What is an order processing manager?

An Order Processing Manager oversees the entire order fulfillment process, ensuring that customer orders are processed accurately and efficiently. They manage a team responsible for coordinating inventory, shipping, and invoicing while optimizing workflows to meet business objectives. Their role involves collaborating with sales, logistics, and customer service teams to prevent delays and resolve order-related issues. Strong organizational and analytical skills are essential to streamline operations and improve order accuracy.

What are the key skills and qualifications needed to thrive as an order processing manager?

Order Processing Managers need strong organizational skills, attention to detail, and experience with order management or supply chain processes, usually backed by a degree in business or a related field. Familiarity with ERP systems, inventory management software, and order tracking tools is often required, along with knowledge of relevant industry standards. Excellent communication, problem-solving abilities, and team leadership are key soft skills that help one excel in this position. These skills are critical for ensuring accurate order fulfillment, reducing errors, and maintaining efficient workflow within the organization.

What are the typical challenges faced by an order processing manager?

Order Processing Managers often face challenges such as coordinating communication between sales, warehouse, and logistics teams to ensure timely and accurate order fulfillment. Managing unexpected delays, handling inventory discrepancies, and adapting to fluctuations in order volume are common aspects of this role. Success requires proactive problem-solving and the ability to prioritize tasks in a dynamic environment. Being prepared for these challenges helps you build a reliable order management process and maintain high levels of customer satisfaction.

What cities near Novi, MI are hiring for Order Processing Manager jobs?

Cities near Novi, MI with the most Order Processing Manager job openings:

Infographic showing various Order Processing Manager job openings in Novi, MI as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $65,576 per year, or $31.5 per hour.

Retail Service Representative I - Order Entry

Andersen Corporation

Livonia, MI • On-site

$18.05 - $26.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

ANDERSEN CORPORATION SUMMARY:
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands - Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ - is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
JOB DESCRIPTION:
Renewal by Andersen is looking to add an Ordering Retail Service Representative (RSR) I to our team in Livonia, MI. This position will be hybrid- both in office and remote. The Ordering Retail Service Representative will focus on providing customer service for delivery partners and customers. This is not a customer facing role and is more closely aligned to data entry and administrative duties. This role will require you to be onsite a few days a week. Training period will be 5 days in office.
RESPONSIBILITIES:
  • Performs data entry level clerical work related to RbA CORO sales and service, of limited complexity and variety.
  • Perform administrative tasks associated
    with job
  • Processes complex orders/requests, with 100% accuracy from intake to filing.
  • Ensures customer management system is updated appropriately.
  • Clarifies, diagnoses, and resolves customer order issues.
  • Creates packets or other materials as required for sales fulfillment process.
  • Prepares customer correspondence.
  • Identifies and implements ways to improve overall level of service.
  • Communicates order fulfillment process information to internal delivery partners and provides customer/delivery partner feedback.
  • Administers programs, e.g. customer referral program.
  • May train others in office and customer service processes.
  • May create purchase orders, process payments or process receipts.
  • Ability to develop and establish good interpersonal relationships.
  • Demonstrates ability to work and contribute in a team environment.
  • Flexibility & positive outlook
  • Listening skills
  • Detail orientation

QUALIFICATIONS:
  • High school diploma or equivalent plus 1-3 years' work experience to include order processing work
  • Demonstrated word processing, spreadsheet and general computer skills
  • Strong phone etiquette & verbal skills to facilitate problem resolution
  • Intermediate writing skills
  • Able to determine customer needs and assist in resolving issues for assigned area.
  • Knowledge of products/services
  • Persuasiveness
  • Time management
  • Results orientation

PAY RANGE:
$18.05 - $26.15
CULTURE AND BENEFITS:
At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package - a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member's wellbeing and success. While specific benefits may vary by position or location, we're proud to offer a comprehensive Total Rewards Package designed to support your well-being, growth, and future. Our benefits include:
  • 401 (k) Plan, Employer Fixed Contributions & Company Matching
  • Profit Sharing*
  • Medical, Dental and Vision Coverage*
  • Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
  • Life Insurance
  • Paid Time Off & Paid Holidays
  • Paid Maternity Leave & Paid Parental Leave*
  • Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.
PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.