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Order Processing Manager Jobs in Gary, IN (NOW HIRING)

MSI Express, Inc.

Account Manager

Hammond, IN · On-site

Receive and process customer orders accurately and efficiently * Verify order details, including ... Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap ...

MSI Express, Inc.

Account Manager

Portage, IN · On-site

Receive and process customer orders accurately and efficiently * Verify order details, including ... Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap ...

Provisur Technologies

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Receive and process customer quotes, orders, and exchanges. * Identify and resolve order and ... Maintain customer asset and contact database in ERP and CRM systems. * Prepare commercial credit ...

Provisur Technologies

Order Entry Coordinator

Mokena, IL · On-site

$28 - $32/hr

Receive and process customer quotes, orders, and exchanges. * Identify and resolve order and ... Maintain customer asset and contact database in ERP and CRM systems. * Prepare commercial credit ...

One Off Hospitality Group

Warehouse Manager

Chicago, IL · On-site

$55K - $65K/yr

Warehouse Manager Hours: Tues - Sat Warehouse Location: Chicago,IL About One Off Hospitality: For ... Working knowledge of order processing, loading procedures, and stacking techniques * Working ...

MSCCN

Order Management Specialist - Chicago, IL

Chicago, IL · On-site

$60K - $75K/yr

In this role, you will take ownership of the order lifecycle, managing customer orders against key ... You'll handle non-routine situations that require judgment beyond standard processes-investigating ...

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Order Processing Manager information

See Gary, IN salary details

$28.4K

$69.6K

$143.8K

How much do order processing manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for order processing manager in Gary, IN is $69,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $75,600.00 per year, depending on experience, location, and employer.

What is an order processing manager?

An Order Processing Manager oversees the entire order fulfillment process, ensuring that customer orders are processed accurately and efficiently. They manage a team responsible for coordinating inventory, shipping, and invoicing while optimizing workflows to meet business objectives. Their role involves collaborating with sales, logistics, and customer service teams to prevent delays and resolve order-related issues. Strong organizational and analytical skills are essential to streamline operations and improve order accuracy.

What are the key skills and qualifications needed to thrive as an order processing manager?

Order Processing Managers need strong organizational skills, attention to detail, and experience with order management or supply chain processes, usually backed by a degree in business or a related field. Familiarity with ERP systems, inventory management software, and order tracking tools is often required, along with knowledge of relevant industry standards. Excellent communication, problem-solving abilities, and team leadership are key soft skills that help one excel in this position. These skills are critical for ensuring accurate order fulfillment, reducing errors, and maintaining efficient workflow within the organization.

What are the typical challenges faced by an order processing manager?

Order Processing Managers often face challenges such as coordinating communication between sales, warehouse, and logistics teams to ensure timely and accurate order fulfillment. Managing unexpected delays, handling inventory discrepancies, and adapting to fluctuations in order volume are common aspects of this role. Success requires proactive problem-solving and the ability to prioritize tasks in a dynamic environment. Being prepared for these challenges helps you build a reliable order management process and maintain high levels of customer satisfaction.

What are the most commonly searched types of Order Processing jobs in Gary, IN? The most popular types of Order Processing jobs in Gary, IN are:
What are popular job titles related to Order Processing Manager jobs in Gary, IN? For Order Processing Manager jobs in Gary, IN, the most frequently searched job titles are:
What cities near Gary, IN are hiring for Order Processing Manager jobs? Cities near Gary, IN with the most Order Processing Manager job openings:
Order Processing Manager jobs near you

Account Manager

MSI Express, Inc.

Hammond, IN • On-site

Full-time

Posted 29 days ago

MSI Express rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

252nd of 437 rated food and drinks producers

Job description

Job Description:
ROLE PURPOSE/ POSITION SUMMARY
The Account Manager is responsible for managing and maintaining strong relationships with customers, ensuring timely and accurate processing of orders, and overseeing the efficient flow of materials to meet customer demand. This role involves collaboration with internal teams, such as production, logistics, and quality control, to ensure efficient plant operations and exceptional customer satisfaction.
KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES
Customer Relationship Management
  • Build and nurture strong, long-lasting relationships with customers
  • Understand customer needs, preferences, and expectations to provide personalized service
  • Ensure customer reports and information are accurate and communicated to customer in a timely fashion
  • Interface into customer reporting systems (i.e., SAP, Oracle for scheduling, production, -most times by lot control), shipping, receiving, and managing procurement of customer owned raw materials for specific customer assigned
  • Assist in new product launches, collaborate with commercialization team, and site team to meet with timelines and other targets
  • Handle customer issues & complaints by referring the issue to the appropriate department & logging them onto the system. Follow up to resolution

Order Processing
  • Receive and process customer orders accurately and efficiently
  • Verify order details, including quantities, specifications, and delivery schedules
  • Prepare job files and project specifications for internal processing and manufacturing for specific customer assigned
  • Track order fulfillment & communicate shorts to our customers with information on when product will be available

Material Inventory Management
  • Participate in material planning process
  • Drive change in managing inventory levels and inventory turns and minimizing obsolescence, scrap, aged inventories, and inventory reserves
  • Analyze production yield, material usage, and material loss data to understand customer/material impacts
  • Coordinate with production and procurement teams to ensure optimal inventory levels

Supply Chain Coordination
  • Collaborate with internal supply chain teams to ensure timely procurement of raw materials and ingredients
  • Oversee the supply of raw and packaging materials (whether customer or organization owned) for the facility to include new production to meet production schedules
  • Coordinate with logistics teams to facilitate on-time deliveries to customers

Problem-Solving
  • Identify and address customer-related supply chain issues promptly and effectively
  • Resolve order discrepancies, shipping delays, or quality concerns in collaboration with relevant teams

Communication
  • Maintain clear and open communication with customers regarding order status, changes, and potential issues
  • Collaborate cross functionally with internal teams to convey customer requirements and expectations

Negotiation and Contract Management
  • Negotiate terms, pricing, and delivery schedules with customers
  • Manage contracts and agreements to ensure compliance with terms and conditions

Data Analysis
  • Utilize data and analytics to track order performance, customer buying patterns, and inventory levels
  • Provide insights to management for strategic decision-making

Quality Focus
  • Ensure that materials and products meet quality control standards before delivery to customers
  • Collaborate with quality control teams to address and resolve any quality issues

Continuous Improvement
  • Identify opportunities for process optimization and efficiency improvements within customer material account management
  • Stay informed about industry trends and best practices
  • Participate and assist in development of new, effective programs/policies for customer, supplier, transportation, and logistics management in conjunction with Supply Chain and plant leadership
  • Perform other duties as assigned

QUALIFICATIONS/ CAPABILITY PROFILE
Minimum Education
  • High school diploma or GED
  • Bachelor's degree in related field

Minimum Experience
  • Four plus (4+) years of experience in purchasing or material planning, purchasing, materials management
  • Food manufacturing experience
  • Demonstrated track record in improving inventory accuracy, driving inventory reduction strategies and reducing premium freight
  • Strong Math and Typing Skills
  • Basic level of business acumen, strong attention to detail and analytical skills

Minimum Knowledge/ Skills/ Abilities
  • Working knowledge of manufacturing, material flow and improvement strategies and the ability to integrate those into the operation
  • Excellent organizational and people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner
  • Understanding of applicable computer systems, such as Microsoft Office, Nulogy, Tableau, etc.
  • Leadership
  • Budget Management
  • Vendor/Contractor Management
  • Metric Development
  • Ability to identify and propose potential solutions to production
  • Demonstrated Understanding of Materials Management

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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