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Order Processing Associate Jobs in Oakville, ON (NOW HIRING)

... associates and grew into their roles - They are about the environment and have a thorough ... selection process for this role. To learn more about ABL's AI policy, please visit www ...

Sales FT Commission

Toronto, ON · On-site

CA$55K - CA$100K/yr

Leon's is currently looking for a self-motivated Full Time FurnitureSales Associate who is ... efficiently. * Assist customers with order processing, delivery scheduling, and payment ...

Leon's is currently looking for a self-motivated Full Time FurnitureSales Associate who is ... efficiently. * Assist customers with order processing, delivery scheduling, and payment ...

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee ...

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Order Processing Associate information

See Oakville, ON salary details

$9

$14

$19

How much do order processing associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for order processing associate in Oakville, ON is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.07 and $16.12 per hour, depending on experience, location, and employer.

What does an order processing associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive as an order processing associate?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What are some common challenges faced by order processing associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How much do order processing associates pay?

The average hourly pay for an order processing associate ranges from $12 to $18, depending on experience, location, and the employer. Some positions may also offer additional benefits such as health insurance and paid time off.

What skills do you need for order processing associate?

An order processing associate needs strong attention to detail, organizational skills, and proficiency with inventory management and order processing software. Good communication skills and the ability to work efficiently in a fast-paced environment are also important. Basic math skills and familiarity with customer service principles can enhance performance in this role.

What cities near Oakville, ON are hiring for Order Processing Associate jobs?

Cities near Oakville, ON with the most Order Processing Associate job openings:

Infographic showing various Order Processing Associate job openings in Oakville, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $30,138 per year, or $14.5 per hour.

Sell In & B2B Customer Associate (Contract)

L'Occitane En Provence

Toronto, ON • On-site

Contractor

Posted 18 days ago


Job description

Born of a simple gesture in 1976, L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth.
With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.
Our culture is built through everyday moments, how we behave, make decisions and show up for each other.
With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact
for the people around us and our planet.
 Job SummaryThe Sell in and B2B Customer Service Associate will oversee daily operations to ensure exceptional customer satisfaction to all our US and Canada Sell in and B2B customers. The Sell in & B2B Customer Service associate will be managing customers inquiries, process orders, delivery documents and invoicing accurately following the order management procedure to meet the customer needs. The Sell in & B2B Customer Service Associate will be collaborating closely with the Customer Service Manager to ensure process documentation and improving customer experience. Job Responsibilities
  • Responsible for daily operations of the Sell In and B2B Customer Service department
  • Customer Communication and ensure Satisfaction:
    • Interact with customers to address inquiries, resolve issues, and ensure overall satisfaction.
    • Collaborate with sales, supply chain, and warehouse teams to provide timely responses and solutions to customer queries.
    • Address customer complaints, claims, and returns promptly and effectively.
    • Advocate for customer needs and interests within the organization, driving resolutions and improvements where necessary.
  • Order Management and Fulfillment:
    • Process orders accurately and efficiently, ensuring compliance with customer requirements and internal procedures.
    • Coordinate with internal teams to facilitate timely delivery of products and provide customers with necessary order-related information (e.g., order acknowledgment, delivery notifications, tracking information).
    • Monitor departmental KPIs and align internal operational metrics with customer satisfaction metrics.
  • Process Optimization:
    • Continuously optimize the order fulfillment process to enhance the customer experience.
    • Collaborate with cross-functional teams to streamline processes, improve efficiency, and minimize errors.
  • Data Management:
    • Assist in maintaining accurate customer master data, ensuring timely updates and integrity of information.
  • Problem Solving and Escalation management:
    • Leveraging emerging supply chain capabilities and technology such as EDI to improve customer collaboration and service.
    • Handle escalated customer issues and complaints with professionalism and ensuring timely resolution and customer satisfaction.
  • Team Collaboration and Support:
    • Provide support and assistance to team members, maintaining a positive work environment and contributing to team success
Key Performance Indicators (KPIs)
  • % of orders Managed and shipped.
    • Order processing time.
    • Order Fulfillment Accuracy
  • First Contact Resolution Rate
  • % Customer Complaint and chargeback.
Requirements Education
  • Bachelor’s degree in supply chain management, Business Administration, or a related field, or its equivalent from a foreign institution.
Experience & Skills
  • 1-3 years of experience in Supply Chain Management and/or Customer Service
  • Exceptional verbal and written communication skills with customers, internal partners and team members 
  • Understanding of B2B business
  • Ability to manage and investigate customer chargebacks, with working knowledge of client portals such as Amazon Vendor Central and similar platforms.
  • Excellent organizational and time-management skills in a fast-paced environment with deadlines
  • Attention to details, with the ability to see the big picture.
  • Ability to multitask and prioritize
  • Strong problem solving
  • Strong process management skills
  • Proficiency in SAP ERP system SAP S/4 Hana
  • Advanced Excel skills
  • Knowledge of inventory management practices and fulfilment operations
  • Fluent in English                                                                                                                                                       

L'Occitane en Provence offers a competitive compensation package and a comprehensive benefits package. L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviors — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.
We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity. Employment may be subject to verification of references and background check investigation. 
If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.
 

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