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Order Processing Associate Jobs in Irving, TX (NOW HIRING)

SMS INFOCOMM CORPORATION

Clerk RTV - OM

Grapevine, TX · On-site

$15.25 - $18.50/hr

Works well with a team and exhibits effective communication skills, essential to providing instructions and suggestions about order processing flows to management and other associates. * Pays close ...

SMS INFOCOMM CORPORATION

Clerk RTV - OM

Grapevine, TX · On-site

$15.25 - $18.50/hr

Works well with a team and exhibits effective communication skills, essential to providing instructions and suggestions about order processing flows to management and other associates. * Pays close ...

The Pittsburgh Paints Co

Store Sales Associate

Dallas, TX · On-site

$16/hr

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... Process customer orders and payments through phone, in-person, online, and email channels * Support ...

The Pittsburgh Paints Co

Store Sales Associate

Dallas, TX · On-site

$17/hr

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... Process customer orders and payments through phone, in-person, online, and email channels * Support ...

Pittsburgh Paints Co.

Store Sales Associate

Dallas, TX · On-site

$16/hr

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... Process customer orders and payments through phone, in-person, online, and email channels * Support ...

Pittsburgh Paints Co.

Store Sales Associate

Dallas, TX · On-site

$17/hr

The Opportunity The Store Sales Associate is a key member of the US Commercial team and plays an ... Process customer orders and payments through phone, in-person, online, and email channels * Support ...

Domino's Pizza

Warehouse Associate

Grand Prairie, TX · On-site

$21.50/hr

The Warehouse Associate performs the loading and unloading of delivery trucks and moves and stores ... Basic computer skills for order processing and inventory control * Willingness to obtain ...

Ardetech Industries Inc.

Be Seen First

Warehouse Associate

Dallas, TX · On-site

$17.25 - $20/hr

The Warehouse Associate plays a crucial role in ensuring smooth warehouse operations including inventory control, order processing, and shipping and receiving activities. This position requires ...

PPG

Store Sales Associate

Irving, TX · On-site

$16 - $17/hr

Store Sales Associate in Irving, TX. Starting Pay $16.00 - $17.00 per hour. Full-Time Benefits and ... Process orders and payments request received in-person, by phone, online, and/or email. * Will use ...

PPG

Store Sales Associate

Dallas, TX · On-site

$15 - $17/hr

Store Sales Associate in Dallas, TX Starting Pay $15.00 - $17.00 per hour Full-time benefits and ... Process orders and payments request received in-person, by phone, online, and/or email. * Will use ...

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Order Processing Associate information

See Irving, TX salary details

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How much do order processing associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for order processing associate in Irving, TX is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $19.86 per hour, depending on experience, location, and employer.

What does an order processing associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive as an order processing associate?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What are some common challenges faced by order processing associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How much do order processing associates pay?

The average hourly pay for an order processing associate ranges from $12 to $18, depending on experience, location, and the employer. Some positions may also offer additional benefits such as health insurance and paid time off.

What skills do you need for order processing associate?

An order processing associate needs strong attention to detail, organizational skills, and proficiency with inventory management and order processing software. Good communication skills and the ability to work efficiently in a fast-paced environment are also important. Basic math skills and familiarity with customer service principles can enhance performance in this role.

What are the most commonly searched types of Order Processing jobs in Irving, TX?

The most popular types of Order Processing jobs in Irving, TX are:

What cities near Irving, TX are hiring for Order Processing Associate jobs?

Cities near Irving, TX with the most Order Processing Associate job openings:

Order Processing Associate jobs near you
Infographic showing various Order Processing Associate job openings in Irving, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,521 per year, or $17.6 per hour.

Clerk RTV - OM

Grapevine, TX • On-site

SMS INFOCOMM CORPORATION
Personal Services • 201 - 500 employees
Learn more about SMS INFOCOMM CORPORATIONexternal

$15.25 - $18.50/hr

Full-time

Re-posted 10 days ago

SMS InfoComm rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Summary
The RTV Order Management Clerk is responsible for managing all aspects of order processing, fulfillment and customer service. Ensures timely response to internal/external vendors requests and achieves customer satisfaction goals.
Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.
  • Daily Responsibilities % of Job 90%
  • Review RTV warehouse inventory and collect required information for RMA number application to vendor.
  • Apply for RMA number to vendor according to suppliers requirements.
  • Receive Vendor RMA# answering vendor email or phone calls in timely manner.
  • Process orders in system, issue invoices, recommend packing/labeling or make shipment recommendations to arrange shipment.
  • Confer with warehouse, shipping, or common carrier personnel in order to expedite or trace shipments.
  • Trace shipments and provide vendor shipment pre-alert.
  • Follow up on material return Turn Around Time (TAT) or credit based on the agreed terms and conditions.
  • Issue credit or debit note if needed base on vendor request.
  • Upload vendors shipping advice into LMS system.
  • Confer with receiving department to report any discrepancy to vendor within 72 hours if occurrence after material is returned from supplier.
  • Conduct weekly reconciliation review against vendor open RMA report to ensure ETD is provided and push vendor to achieve the TAT target.
  • Maintain material status as return delivery schedule (ETD), shipping details or vendor comments on the Back Order Report for planners reference.
  • Review back order report periodically to ensure vendor arranged shipment is within the committed date.
  • Collect RTV Results from vendor and upload into myService or prepare report for price team.
  • Other duties as assigned.

Warehouse Efficiencies % of Job 5%
  • Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
  • Keeps warehouse organized and clean at all times.

Team Building/Leadership % of Job 5%
  • Responsible for maintaining a positive work environment while supporting the companys culture.
  • Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Education and/or Experience
  • High school diploma or equivalent is required.
  • Must have experience in Microsoft Office.

Essential Skills:
  • Works well with a team and exhibits effective communication skills, essential to providing instructions and suggestions about order processing flows to management and other associates.
  • Pays close attention to detail, a skill essential in identifying order discrepancies and resolving situations with variance.
  • Possesses clear knowledge of computer ordering systems and has ability to navigate and troubleshoot computer systems as necessary.
  • Must be hands-on with ambition and drive to succeed - Makes things happen.
  • Must be goal oriented and accustomed to achieving results through team-work.

Competencies:
  • Shows determination to achieve excellent results
  • Finds better ways
  • Demands top performance
  • Inspires commitment

Working Conditions
Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement. Must be able to lift 25 pounds.
SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.

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