Order Processing Associate Jobs in Detroit, MI (NOW HIRING)

Troy, MI

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

As the Sales Order Specialist - Contractor, you will:

Order Management:

• Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements.
• Verify order details, including product specifications, quantities, and delivery dates.

Coordination and Communication:

• Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time.
• Detect, address, and resolve any order-related issues or discrepancies promptly.
• Provide regular updates to customers and internal stakeholders on order status and any potential delays.

S&OP Support:

• Assist in the preparation and execution of the S&OP process, including data collection and analysis.
• Collaborate with the S&OP team to align supply and demand forecasts with actual orders.
• Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting.

Data Management:

• Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules.
• Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making.

Other duties as assigned

Qualifications Required:

• Associate's degree or equivalent 1+ year experience in OEM supply chain.
• 1+ year experience in managing order and shipment processes through ERP systems, or in S&OP, Demand Planning, or Order Desk functions.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experience of managing ERP systems or other logistic/inventory management systems.
• Firm understanding of S&OP processes and principles.
• Excellent written/verbal communication and interpersonal skills.
• Strong organization and problem-solving skills with attention to details.
• Ability to work both independently and as part of a team in a fast-paced work environment, supporting after-hour requests from various stakeholders located across different time zones to make on-time delivery.

Preferred:

• Experience in manufacturing environments & OEM supply chain roles (S&OP, Demand Planning, Supply Planning)
• Bilingual in both English & Korean or English & Spanish

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.