Order Processing Associate Jobs in Detroit, MI (NOW HIRING)

Join a dynamic and fast growing team!

The gift and home décor department is growing and is looking for help.

About Us:

We are a locally owned and operated chain of Ace Hardware stores and it is our mission to promote the “Neighbors Serving Neighbors” environment. Our culture celebrates employee creativity and ideas, all while delivering an outstanding customer experience. With a dynamic atmosphere that welcomes diversity, we are investing in our employees, along with the growth of our company. We also celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior.

General Summary:

At Ace Hardware of Walnut Lake, we are dedicated to delivering exceptional customer experiences by providing high-quality products and services. The Processing/Receiving team is responsible for handling all dropship products and ensuring that our department is fully stocked, well-organized, and merchandised. This role involves processing items from receipt to display, conducting light merchandising tasks, maintaining the cleanliness and order of department floors, shelves, and fixtures, and ensuring that all products are properly labeled. The ideal candidate will be a proactive team player who takes pride in accuracy and efficiency, with a focus on customer satisfaction. We are seeking a motivated and detail-oriented individual to join our team and help us achieve our goal to “Amaze Every Customer Every Time.”

Job responsibilities:

• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Inspect incoming merchandise and document any damages
• Price every item while considering freight charges and margins
• Assist in ensuring that signage, product display and cleanliness are addressed and maintained at an acceptable standard
• Maintain merchandise presentation, pricing and the accuracy of inventory levels
• Enthusiastically encourage teamwork within the store and with all other departments
• Promote customer service as the #1 priority

Benefits:

• PTO
• Holiday Premium Pay
• Generous Employee Discount
• Ongoing paid Training and Development
• Fantastic Team Environment

We are proud to be the only locally owned Ace store in the area - our associates find themselves in an engaging environment where they are free of corporate handcuffs and are empowered to do their job without red tape. We have one simple mission and we are simply \Neighbors Serving Neighbors.\

Position Requirements:

• Strong computer skills
• Willingness to learn a vast knowledge of consumable products
• Excellent communication skills, high attention to detail, and ability to multitask
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
• Ability to stand for an extended period of time
• Able to walk, reach, climb ladders, and bend to perform job duties
• Able to lift up to 50 pounds frequently
• Visual merchandising experience is a plus

Be a part of our story...
Like most people, we love a great story. And we’re fortunate to live a story that our community has helped us write every day!
It all started in Clarkston in 2016, and in 2022, we expanded to Commerce. Now, we’re proud to announce the opening of the Walnut Lake store in December 2025! The story continues to grow, and we couldn't be more excited for what’s ahead.
Welcome to Ace Hardware of Clarkston, Ace Hardware of Commerce, and now Ace Hardware of Walnut Lake! We are the area's only locally owned and operated Ace Hardware, and we are neighbors serving neighbors.
The Clarkston location has a rich history—it originally opened as Damman Hardware in the early 90s, then became Ace Hardware about 10 years later. Like all stories, there are chapters of change, and in early 2016, the previous owners decided to close the store. As local residents with a passion for hardware, we saw an opportunity to bring the store back to life. After several months of renovation and updates, we proudly reopened the store as Ace Hardware of Clarkston in October 2016, giving locals the chance to shop local once again.
The success we built in Clarkston inspired us to do it all over again in 2022 with Ace Hardware of Commerce. After another round of extensive renovations, we reopened the Commerce location, continuing to serve the community with a commitment to local service and expertise.
Fast forward to December 2025, and we are thrilled to welcome our third location, Ace Hardware of Walnut Lake. This new store is an exciting milestone for us, and we’re eager to continue growing with and serving our neighbors. More to come as we expand our reach and provide even more opportunities for our community to shop local!
We believe that the best service and the personal touch can only come from a locally owned business. We’re proud to be the only locally owned Ace Hardware in the area. When your store is run by neighbors instead of a big corporation, you’ll notice the difference, both as a customer and as an associate. Our family is excited to keep growing and serving for many more years.
It’s been an honor to see the community embrace us so warmly. In our first year, we were named the area’s top hardware store by readers of The Clarkston News, and we’ve received that recognition every year since. We’ve been awarded the Pinnacle Performance Award every year from Ace Hardware, honoring us as one of the best-performing stores in the country. We were also humbled to receive the Clarkston Community Collaboration Award for our efforts in making Clarkston a better place. In our second year, we were recognized with the Beacon Award as one of the nation’s best new stores. And in January 2023, we were named The Coolest Hardware Store 2023 by Ace Hardware Corporation!
None of this would be possible without our incredible team. We take pride in our diverse group of associates, from high school students to staff members with decades of experience. We’re lucky to learn from one another and work together as a family.
As we continue growing, we’re looking for passionate individuals to join our team. Whether you’re in Clarkston, Commerce, or Walnut Lake, we’re here to serve our community—and we’d love for you to be a part of that journey.
Thank you for considering us for your future employment. We can’t wait to meet you!
Best Regards,
The Haley Family