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Order Processing Associate Jobs in North Carolina

LHH US

Customer Order Processing Specialist

Matthews, NC · On-site

$24 - $25/hr

LHH Recruitment Solutions is seeking a Customer Order Processing Associate (Contract-to-Hire) to join a growing manufacturing team in Matthews, NC. This is a fully onsite position supporting high ...

TJX Companies

Backroom Processing Associate

Cary, NC

$13 - $13.50/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Backroom Processing Associate

Cary, NC · On-site

$13 - $13.50/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Retail Processing Associate

Wilkesboro, NC · On-site

$12.75 - $13.25/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Backroom Processing Associate

Cary, NC

$13 - $13.50/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Retail Processing Associate

Wilkesboro, NC · On-site

$12.75 - $13.25/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Morning Backroom Processing Associate

Concord, NC · On-site

$13 - $13.50/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Adecco

Order Processor - Kernersville, NC

Kernersville, NC · On-site

$15.25/hr

As an Order Processor, your key responsibilities will include utilizing RF scanners to receive new ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Walmart

Online Order Filling Team Supervisor

Charlotte, NC · On-site

$20 - $33/hr

Location Walmart Supercenter #5481 9820 CALLABRIDGE CT, CHARLOTTE, NC, 28216, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

Walmart

Online Order Filling Team Supervisor

Arden, NC · On-site

$20 - $33/hr

Location Walmart Supercenter #1179 60 AIRPORT RD, ARDEN, NC, 28704, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

Walmart

Online Order Filling Team Supervisor

Sylva, NC · On-site

$20 - $33/hr

Location Walmart Supercenter #2440 210 WALMART PLZ, SYLVA, NC, 28779, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

Walmart

Online Order Filling Team Supervisor

Raleigh, NC · On-site

$20 - $33/hr

Location Walmart Supercenter #2058 1725 NEW HOPE CHURCH RD, RALEIGH, NC, 27609, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate ...

Walmart

Online Order Filling Team Supervisor

Garner, NC · On-site

$19 - $32/hr

Location Walmart Supercenter #5743 5141 NC HIGHWAY 42 W, GARNER, NC, 27529, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

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All JobsOrder Processing Associate JobsOrder Processing Associate Jobs in North Carolina

Order Processing Associate information

See North Carolina salary details

$8

$16

$27

How much do order processing associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for order processing associate in North Carolina is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Processing Associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Order Processing Associate, and why are they important?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What does an Order Processing Associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.
What are the most commonly searched types of Order Processing jobs in North Carolina? The most popular types of Order Processing jobs in North Carolina are:
What cities in North Carolina are hiring for Order Processing Associate jobs? Cities in North Carolina with the most Order Processing Associate job openings:
Order Processing Associate jobs near you
Infographic showing various Order Processing Associate job openings in North Carolina as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,564 per year, or $16.6 per hour.

Customer Order Processing Specialist

LHH US

Matthews, NC • On-site

$24 - $25/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

LHH Recruitment Solutions is seeking a Customer Order Processing Associate (Contract-to-Hire) to join a growing manufacturing team in Matthews, NC. This is a fully onsite position supporting high-volume order entry, customer support, and import/export coordination.
This role plays a key part in ensuring accurate and timely order processing while delivering a high level of customer service. The ideal candidate will be comfortable working across multiple systems, handling a high volume of communication, and coordinating with internal and external partners.
Key Responsibilities
  • Provide world-class customer service to customers, distributors, and internal teams
  • Receive and process unit and parts orders based on quoted information
  • Accurately enter and validate orders within internal systems
  • Coordinate shipment specifications with freight carriers and forwarders
  • Manage routing of domestic and international shipments (ground, air, import/export)
  • Initiate pickups and deliveries with authorized agents and logistics partners
  • Prepare and process shipping documentation, including commercial and customs/regulatory documents
  • Troubleshoot and resolve shipment issues or discrepancies
  • Communicate order status, shipment updates, and issues via high-volume phone and email activity
  • Partner with Sales, Manufacturing, and external teams to ensure timely delivery
  • Maintain compliance with internal policies, customer requirements, and government regulations
  • Support additional administrative and operational tasks as needed
Qualifications
  • Experience in customer service, order processing, or logistics coordination
  • Exposure to import/export processes, freight forwarding, or shipping documentation preferred
  • Strong data entry skills with high attention to detail
  • Comfortable working in multiple systems (ERP/CRM experience preferred)
  • Ability to manage high-volume calls and emails in a fast-paced environment
  • Strong communication and problem-solving skills
  • Highly organized with the ability to prioritize and multitask effectively
Additional Details
  • Location: Matthews, NC (Onsite)
  • Employment Type: Contract-to-Hire
  • Schedule: Full-time
Pay Details: $24.00 to $25.00 per hour
Search managed by: Samuel Morelock
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.