Sales Order Processor
Willingboro, NJ · Hybrid
$25/hr
... of order processing • Customer satisfaction and issue resolution • Productivity metrics ... Associate's or Bachelor's degree preferred • Prior experience in inside sales, order management ...
Willingboro, NJ · Hybrid
$25/hr
... of order processing • Customer satisfaction and issue resolution • Productivity metrics ... Associate's or Bachelor's degree preferred • Prior experience in inside sales, order management ...
Willingboro, NJ · Hybrid
$25/hr
... of order processing • Customer satisfaction and issue resolution • Productivity metrics ... Associate's or Bachelor's degree preferred • Prior experience in inside sales, order management ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Hillsborough, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Hillsborough, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Parsippany, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Parsippany, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Edison, NJ · On-site
$16.75 - $21.75/hr
Must have experience in Order Processing, customer communications, and or logistics management ... Associate's degree * Experience in the Ingredients Industry with a supplier, distributor, or ...
Edison, NJ · On-site
$16.75 - $21.75/hr
Must have experience in Order Processing, customer communications, and or logistics management ... Associate's degree * Experience in the Ingredients Industry with a supplier, distributor, or ...
Edison, NJ · On-site
$21 - $25/hr
Must have experience in Order Processing, customer communications, and or logistics management ... Associate's degree * Experience in the Ingredients Industry with a supplier, distributor, or ...
Quick apply
Edison, NJ · On-site
$21 - $25/hr
Must have experience in Order Processing, customer communications, and or logistics management ... Associate's degree * Experience in the Ingredients Industry with a supplier, distributor, or ...
Westampton, NJ · On-site
$16.50 - $21.25/hr
... order processing, and/or shipping. Routine duties performed by the DC Processor are done so with ... Inspect, classify, & report product defects and damages to the appropriate associate to ensure ...
New
Westampton, NJ · On-site
$16.50 - $21.25/hr
... order processing, and/or shipping. Routine duties performed by the DC Processor are done so with ... Inspect, classify, & report product defects and damages to the appropriate associate to ensure ...
New
Williamstown, NJ · On-site
$21 - $34/hr
Location Walmart Supercenter #3774 1840 S BLACK HORSE PIKE, WILLIAMSTOWN, NJ, 08094, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate ...
Williamstown, NJ · On-site
$21 - $34/hr
Location Walmart Supercenter #3774 1840 S BLACK HORSE PIKE, WILLIAMSTOWN, NJ, 08094, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate ...
Ledgewood, NJ · On-site
$21.50 - $34.50/hr
Location Walmart Supercenter #3912 461 RT 10 SUITE A100, LEDGEWOOD, NJ, 07852, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...
Ledgewood, NJ · On-site
$21.50 - $34.50/hr
Location Walmart Supercenter #3912 461 RT 10 SUITE A100, LEDGEWOOD, NJ, 07852, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...
Hammonton, NJ · On-site
$21 - $34/hr
Location Wal-Mart #2254 55 S WHITE HORSE PIKE, HAMMONTON, NJ, 08037, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...
Hammonton, NJ · On-site
$21 - $34/hr
Location Wal-Mart #2254 55 S WHITE HORSE PIKE, HAMMONTON, NJ, 08037, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...
Vineland, NJ · On-site
$21 - $34/hr
Location Walmart Supercenter #3339 1070 W LANDIS AVE, VINELAND, NJ, 08360, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...
Vineland, NJ · On-site
$21 - $34/hr
Location Walmart Supercenter #3339 1070 W LANDIS AVE, VINELAND, NJ, 08360, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...
Englishtown, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Englishtown, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Manalapan, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Manalapan, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Carlstadt, NJ · On-site
$99K - $135K/yr
Primary responsibility for the management of the warehouse, including directing the work of direct report and fostering the warehouse's culture and associate engagement. Casts a positive shadow as a ...
Carlstadt, NJ · On-site
$99K - $135K/yr
Primary responsibility for the management of the warehouse, including directing the work of direct report and fostering the warehouse's culture and associate engagement. Casts a positive shadow as a ...
Manalapan, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Manalapan, NJ · On-site
$15.92 - $16.42/hr
May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...
Paramus, NJ · On-site
$20/hr
Suit Stylist & Order Fulfillment Associate About Us: Grooms Club, subsidiary of Suit Store Group ... Order Processing and Packaging: * Utilize Shopify to process and fulfill online orders accurately.
Quick apply
Paramus, NJ · On-site
$20/hr
Suit Stylist & Order Fulfillment Associate About Us: Grooms Club, subsidiary of Suit Store Group ... Order Processing and Packaging: * Utilize Shopify to process and fulfill online orders accurately.
Paramus, NJ · On-site
$20/hr
Suit Stylist & Order Fulfillment Associate About Us: Grooms Club, subsidiary of Suit Store Group ... Order Processing and Packaging: * Utilize Shopify to process and fulfill online orders accurately.
Quick apply
Paramus, NJ · On-site
$20/hr
Suit Stylist & Order Fulfillment Associate About Us: Grooms Club, subsidiary of Suit Store Group ... Order Processing and Packaging: * Utilize Shopify to process and fulfill online orders accurately.
$9.76 - $11.67
16% of jobs
$12.78 is the 25th percentile. Wages below this are outliers.
$11.67 - $13.58
16% of jobs
$13.58 - $15.49
5% of jobs
$15.49 - $17.39
11% of jobs
The median wage is $17.73 / hr.
$17.39 - $19.30
15% of jobs
$20.68 is the 75th percentile. Wages above this are outliers.
$19.30 - $21.21
18% of jobs
$21.21 - $23.12
4% of jobs
$23.12 - $25.03
3% of jobs
$25.03 - $26.93
3% of jobs
$26.93 - $28.84
5% of jobs
$28.84 - $30.75
4% of jobs
$9
$18
$30
| Aspect | Order Processing Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Focuses on processing, verifying, and managing customer orders | Handles customer inquiries, complaints, and provides support |
| Skills & Certifications | Attention to detail, data entry, basic computer skills | Communication skills, problem-solving, customer service training |
| Work Environment | Warehouse, logistics, or office setting | Call center, retail, or office environment |
| Industry Usage | Common in retail, logistics, manufacturing | Common across various industries including retail, telecom, finance |
While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

$25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
7.5
Based on 8 frontline employees who took The Breakroom Quiz
167th of 399 rated retail wholesalers
Sales Order Processor
Radwell International LLC | Customer Support Operations
Full-Time | Hourly | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046
The Sales Order Processor is a customer-facing, high‑productivity role responsible for managing customer orders end‑to‑end across multiple channels, including phone, email, web orders, customer portals, and online platforms.
This position requires strong ownership, responsiveness, and sound judgment to ensure timely order completion, improved quote‑to‑order conversion, and an excellent customer experience. The Sales Order Processor serves as a core execution function within the North America commercial organization.
Key Responsibilities
Customer & Order Management
• Own and manage assigned customer orders from intake through completion, including follow‑up and resolution
• Receive and process customer orders via phone, email, web orders, and customer portals
• Validate order details including pricing, availability, delivery requirements, and terms
• Identify and resolve order exceptions that require human intervention or judgment
• Proactively engage customers to clarify requirements and move opportunities to completion
• Support improved quote‑to‑order conversion through responsiveness, accuracy, and customer engagement
• Collaborate with Inside Sales, Outside Sales, Corporate Accounts, and Customer Service teams as needed
Volume & Productivity Management
• Handle a high volume of inbound activity including emails, phone calls, and digital requests
• Work efficiently across multiple systems including P21, Price Plus, CRM platforms, order management tools, and Excel‑based workflows
• Maintain speed, accuracy, and compliance in a fast‑paced environment while meeting service level expectations
Continuous Improvement & Compliance
• Identify recurring issues, bottlenecks, and opportunities for process improvement
• Adhere to documented procedures, quality standards, and company policies
• Support adoption of new tools, platforms, and AI‑enabled workflows as introduced
• Perform other duties, tasks, or work as assigned
Success Metrics (Performance Indicators)
Performance will be evaluated using both quantitative and qualitative measures, including:
• Number of orders processed
• Email and phone responsiveness (SLA adherence, ASA)
• Quote‑to‑order conversion rate
• Accuracy and quality of order processing
• Customer satisfaction and issue resolution
• Productivity metrics including volume handled and throughput
• Adherence to policies, processes, and performance expectations
Required Skills & Qualifications
Core Skills
• Strong written and verbal customer communication skills
• Ability to manage multiple priorities in a high‑volume, deadline‑driven environment
• High attention to detail with strong organizational and follow‑through skills
• Comfort working across phone, email, portals, and digital tools
• Intermediate proficiency in Excel and business systems (P21, CRM, order management platforms)
Behavioral & Professional Attributes
• Ownership mindset with accountability for outcomes
• Strong problem‑solving skills and sound judgment
• Ability to work independently while collaborating across teams
• Adaptability and willingness to embrace role evolution, new tools, and process changes
Education & Experience
• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• Prior experience in inside sales, order management, customer service, or sales operations preferred
• Experience in industrial distribution, MRO, or B2B environments is a plus
Compensation & Bonus
The recruiting base pay rate for this full-time position is $25.00 per hour.
Within the base pay range, individual compensation is determined by job‑related skills, experience, and relevant education or training.
This position is eligible for commission after successful completion of the introductory 90‑day period,
Radwell Benefits
• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company‑paid short‑term and long‑term disability
• Company‑paid life insurance
• 401(k) with company matching
• Free onsite gym
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Industrial automation equipment manufacturing
1,001 - 5,000 Employees
Willingboro, NJ, US
1979