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Order Processing Associate Jobs in New Jersey (NOW HIRING)

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Backroom Processing Associate

Parsippany, NJ · On-site

$15.92 - $16.42/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

CSR/Order Processor

Edison, NJ · On-site

$16.75 - $21.75/hr

Must have experience in Order Processing, customer communications, and or logistics management ... Associate's degree * Experience in the Ingredients Industry with a supplier, distributor, or ...

CSR/Order Processor

Edison, NJ · On-site

$21 - $25/hr

Must have experience in Order Processing, customer communications, and or logistics management ... Associate's degree * Experience in the Ingredients Industry with a supplier, distributor, or ...

DC Processor - Returns

Westampton, NJ · On-site

$16.50 - $21.25/hr

... order processing, and/or shipping. Routine duties performed by the DC Processor are done so with ... Inspect, classify, & report product defects and damages to the appropriate associate to ensure ...

New

Location Walmart Supercenter #3912 461 RT 10 SUITE A100, LEDGEWOOD, NJ, 07852, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

Location Walmart Supercenter #3339 1070 W LANDIS AVE, VINELAND, NJ, 08360, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

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Order Processing Associate information

See New Jersey salary details

$9

$18

$30

How much do order processing associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for order processing associate in New Jersey is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Processing Associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Order Processing Associate, and why are they important?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What does an Order Processing Associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.
What are the most commonly searched types of Order Processing jobs in New Jersey? The most popular types of Order Processing jobs in New Jersey are:
What cities in New Jersey are hiring for Order Processing Associate jobs? Cities in New Jersey with the most Order Processing Associate job openings:
Infographic showing various Order Processing Associate job openings in New Jersey as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,612 per year, or $18.6 per hour.
Sales Order Processor

Sales Order Processor

Radwell International

Willingboro, NJ • Hybrid

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Radwell International rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

167th of 399 rated retail wholesalers


Job description

Sales Order Processor 
Radwell International LLC | Customer Support Operations
Full-Time | Hourly | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046

The Sales Order Processor is a customer-facing, high‑productivity role responsible for managing customer orders end‑to‑end across multiple channels, including phone, email, web orders, customer portals, and online platforms

This position requires strong ownership, responsiveness, and sound judgment to ensure timely order completion, improved quote‑to‑order conversion, and an excellent customer experience. The Sales Order Processor serves as a core execution function within the North America commercial organization.

Key Responsibilities

Customer & Order Management
• Own and manage assigned customer orders from intake through completion, including follow‑up and resolution
• Receive and process customer orders via phone, email, web orders, and customer portals
• Validate order details including pricing, availability, delivery requirements, and terms
• Identify and resolve order exceptions that require human intervention or judgment
• Proactively engage customers to clarify requirements and move opportunities to completion
• Support improved quote‑to‑order conversion through responsiveness, accuracy, and customer engagement
• Collaborate with Inside Sales, Outside Sales, Corporate Accounts, and Customer Service teams as needed

Volume & Productivity Management
• Handle a high volume of inbound activity including emails, phone calls, and digital requests
• Work efficiently across multiple systems including P21, Price Plus, CRM platforms, order management tools, and Excel‑based workflows
• Maintain speed, accuracy, and compliance in a fast‑paced environment while meeting service level expectations

Continuous Improvement & Compliance
• Identify recurring issues, bottlenecks, and opportunities for process improvement
• Adhere to documented procedures, quality standards, and company policies
• Support adoption of new tools, platforms, and AI‑enabled workflows as introduced
• Perform other duties, tasks, or work as assigned

Success Metrics (Performance Indicators)
Performance will be evaluated using both quantitative and qualitative measures, including:
• Number of orders processed
• Email and phone responsiveness (SLA adherence, ASA)
• Quote‑to‑order conversion rate
• Accuracy and quality of order processing
• Customer satisfaction and issue resolution
• Productivity metrics including volume handled and throughput
• Adherence to policies, processes, and performance expectations

Required Skills & Qualifications

Core Skills
• Strong written and verbal customer communication skills
• Ability to manage multiple priorities in a high‑volume, deadline‑driven environment
• High attention to detail with strong organizational and follow‑through skills
• Comfort working across phone, email, portals, and digital tools
• Intermediate proficiency in Excel and business systems (P21, CRM, order management platforms)

Behavioral & Professional Attributes
• Ownership mindset with accountability for outcomes
• Strong problem‑solving skills and sound judgment
• Ability to work independently while collaborating across teams
• Adaptability and willingness to embrace role evolution, new tools, and process changes

Education & Experience
• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• Prior experience in inside sales, order management, customer service, or sales operations preferred
• Experience in industrial distribution, MRO, or B2B environments is a plus

Compensation & Bonus
The recruiting base pay rate for this full-time position is $25.00 per hour.
Within the base pay range, individual compensation is determined by job‑related skills, experience, and relevant education or training.

This position is eligible for commission after successful completion of the introductory 90‑day period,

Radwell Benefits
Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company‑paid short‑term and long‑term disability
• Company‑paid life insurance
• 401(k) with company matching
• Free onsite gym


Required Skills
Required Experience

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