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Order Processing Associate Jobs in Massachusetts

OmniCable

Distribution Center Associate

Randolph, MA

$16.75 - $19.25/hr

Warehouse Associate Job Responsibilities: * Material Handling Equipment (MHE ... Operating a forklift/order picker for pulling and putting away stock, order processing, loading and ...

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Warehouse Associate

Wilmington, MA · On-site

$16.50 - $17/hr

Referral program Position Summary The Warehouse Associate plays a key role in keeping warehouse ... Pull, pack, and prepare orders for shipment * Process UPS, FedEx, and USPS shipments * Receive ...

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Order Processing Associate information

See Massachusetts salary details

$10

$19

$33

How much do order processing associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for order processing associate in Massachusetts is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Processing Associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Order Processing Associate, and why are they important?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What does an Order Processing Associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.
What are the most commonly searched types of Order Processing jobs in Massachusetts? The most popular types of Order Processing jobs in Massachusetts are:
What cities in Massachusetts are hiring for Order Processing Associate jobs? Cities in Massachusetts with the most Order Processing Associate job openings:
Order Processing Associate jobs near you
Distribution Center Associate

Distribution Center Associate

OmniCable

Randolph, MA

$16.75 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

OmniCable rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

33rd of 367 rated retail wholesalers

Job description

Job Requirements

Distribution Center Associate/Warehouse Associate | OmniCable


Currently, we are seeking a dedicated Warehouse Associate to join our team. In this role, your primary responsibility will be operating production equipment, either a Rim Drive or a Re-spooler that assists in cutting wire to a predetermined length. Besides cutting wire, an associate could also be asked to perform other standard order fulfillment tasks.
 Warehouse Associate Job Responsibilities:

  • Material Handling Equipment (MHE): Operating a forklift/order picker for pulling and putting away stock, order processing, loading and unloading trailers.
  • Receiving: Inspect inbound stock for quality, count, and type. Ensure purchase order, packing slip and bill of lading for receipt accuracy; Process stock through computer entry while preparing inventory for put-away.
  • Shipping: Select shipping method based on best practices to meet company requirements and customer expectations; Prepare orders for both LTL and small parcel shipment; Verify shipments are packed properly and accurately to ensure customer satisfaction
  • Value-Add services: Operate different value adding wire machinery within the DC for order fulfillment. Typical equipment used includes stripe/dye machines, wire stripper, twister and lashing equipment.
  • General Housekeeping & Equipment Maintenance: Follow safety standards for the specific job including filling out required equipment checklists; Responsible for keeping Distribution Center clean and organized; Follow strict adherence to 5S Standards of the work area

Our Opportunity:
OmniCable, LLC (OmniCable) is one of the largest redistributors of wire, cable, fiber, electrical and communications products. The company empowers distributors to be successful by providing a true partnership approach with a focus on product and order accuracy, supply chain management, and unique value-added services. With approximately $400 million dollars in inventory and 18 North American distribution locations, OmniCable is backed by more than 45 years of experience and operational excellence. For more information about OmniCable, please visit www.omnicable.com.


OmniCable is a subsidiary of Dot Family Holdings. Our employees are all working towards the same goal, which is our Mission Statement: To empower shared success by being the best vendor to our customers, the best customer to our vendors, and the best employer to our employees through innovation and collaboration. 

 

We believe in empowering your future! 


Work Experience

What You'll Need: 

  • You must be authorized to work in the United States, be a minimum of 18 years of age, and have an HS Diploma or equivalent.
  • Basic math skills 
  • A high energy, dependable teamwork attitude and effective communication skills 
  • Willingness to occasionally work overtime or weekends for additional compensation
  • Ability to bend, twist, lift up to 50 lbs. and stand up to 8 hours a day
  • Work is performed in a distribution center environment with fluctuating temperatures
  • All future employees are required to pass a pre-employment drug screen and background check                                                                             

Benefits

Besides earning a competitive wage, OmniCable offers these other great benefits:  

  • Competitive Medical / Dental / Vision / Prescription Plans
  • No-cost Life / STD / LTD / AD&D
  • Health Savings & Dependent Care Accounts
  • 401k Retirement Savings Plan with competitive employer match
  • Tuition Reimbursement
  • Scholarship Fund
  • Flexible Workplace

Employment Type: OTHER

What OmniCable employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

OmniCable logo

About OmniCable

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

201 - 500 Employees

Headquarters location

West Chester, PA, US

Year founded

1977

Social media

Twitter

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