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Order Manager Jobs in Pawtucket, RI (NOW HIRING)

Cresco Labs

Order Fulfillment Agent

Fall River, MA · On-site

$16.50 - $21.75/hr

SCHEDULE Monday - Friday, 7:00am-3:30pm JOB SUMMARY The Order Fulfillment Agent is responsible for ... Effective time-management skills and ability to multi-task * Ability to work in a fast-paced ...

Cresco Labs

Order Fulfillment Agent

Fall River, MA · On-site

$19/hr

Use an order picker to retrieve products from high shelves. * Confirming batch labels are correct ... Effective time-management skills and ability to multi-task * Ability to work in a fast-paced ...

Cresco Labs

Order Fulfillment Agent

Fall River, MA

$19/hr

Use an order picker to retrieve products from high shelves. * Confirming batch labels are correct ... Effective time-management skills and ability to multi-task   * Ability to work in a fast-paced ...

Cresco Labs

Order Fulfillment Agent

Fall River, MA · On-site

$19/hr

Use an order picker to retrieve products from high shelves. * Confirming batch labels are correct ... Effective time-management skills and ability to multi-task * Ability to work in a fast-paced ...

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Order Manager information

See Pawtucket, RI salary details

$27.7K

$68K

$140.6K

How much do order manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for order manager in Pawtucket, RI is $68,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $74,000.00 per year, depending on experience, location, and employer.

What does an order manager do?

An Order Manager is responsible for overseeing the entire order fulfillment process within a company. This includes processing customer orders, coordinating with production, inventory, and shipping departments, and ensuring orders are delivered accurately and on time. They often communicate with customers to provide updates and resolve any issues related to orders. Additionally, Order Managers may analyze order data to identify trends and improve processes for efficiency and customer satisfaction. Their role is crucial in maintaining smooth operations and ensuring a positive customer experience.

How does an order manager typically collaborate with sales, logistics, and customer service teams?

Order Managers play a central role in coordinating between sales, logistics, and customer service teams to ensure smooth order fulfillment. They regularly communicate with the sales team to confirm order details and delivery timelines, work closely with logistics to track shipments and address any delays, and support customer service by resolving order-related inquiries or issues. This cross-functional collaboration helps to minimize errors and improve customer satisfaction. Effective Order Managers are proactive in sharing updates and addressing bottlenecks, making teamwork and clear communication essential parts of the role.

What are the key skills and qualifications needed to thrive as an order manager, and why are they important?

To thrive as an Order Manager, you need strong organizational abilities, attention to detail, and experience with supply chain or order fulfillment processes, often supported by a background in business or logistics. Familiarity with order management systems (OMS), ERP software like SAP or Oracle, and proficiency in spreadsheets are typically required. Exceptional communication, problem-solving, and multitasking skills help you efficiently coordinate between customers, sales teams, and suppliers. These competencies are crucial for ensuring timely and accurate order processing, customer satisfaction, and smooth operational workflows.

What are the most commonly searched types of Order jobs in Pawtucket, RI?

The most popular types of Order jobs in Pawtucket, RI are:

What cities near Pawtucket, RI are hiring for Order Manager jobs?

Cities near Pawtucket, RI with the most Order Manager job openings:

Order Manager jobs near you
Infographic showing various Order Manager job openings in Pawtucket, RI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $68,015 per year, or $32.7 per hour.

Order Processing Specialist

Central Garden & Pet

Norton, MA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Central Garden & Pet rating

7.7

Company rating: 7.7 out of 10

Central Garden & Pet

Based on 42 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 76,100 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

  • 94%

    94% say they get paid breaks

    say they get paid breaks

Featured by Central Garden & Pet, based on 42 Breakroom Quiz responses from their frontline employees

Job description

Description

Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry, is now seeking an Inside Sales/Customer Service Representative onsite at the Norton, MA facility. This is a non-exempt, full-time position. Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer and producer of quality branded products for the pet and lawn and garden supplies markets. Please see our website at www.central.com for additional company information.

Here at Green Garden Products, we love to help things grow. It's really what we are all about. Our Inside Sales and Customer Service Reps spend each day selling the largest brand names in gardening to retailers all over the country. At the same time, they are growing themselves: growing in work experience, growing in confidence, growing their career. Green Garden Products is a division of Central Garden and Pet, a company that employs close to 7,000 people nationwide. This role is an open door that leads to the rest of your career.

What you'll do:

As Order Process Specialist, you will maintain a working knowledge and clear understanding of the procedures and controls supportive of data entry, logistics, billing, and AR calls.  You will exercise a high-level of accuracy when performing assigned tasks and will provide outstanding customer service. This position pays a range of $18 to $20 per hour based on experience. 
 
Responsibilities: 
  • Review and enter incoming orders with accuracy
  • Schedule truck appointments and to ensure shipments are picked up on schedule
  • Communicate with Ohio Team on daily shipments
  • Process ASN- advance shipping notification for shipping
  • Retrieve return forms from FedEx Ground shipments
  • Issue return credits towards customer invoice
  • Process invoices
  • Create FedEx Ground Labels for shipping
  • Process Authorizations on orders
  • Pick seed packet orders in the warehouse
  • Mail Slot ID cards to customers thru USPS Mail
  • Enter data from the warehouse into Access
  • Outbound customer service calls and AR collection calls
  • Collaborate with other team members to provide support by thoroughly researching and replying to our customer account inquiries.
  • Prepare billing files to produce invoices while observing corresponding calendars and billing cycles.
  • Manage “I” Chain accounts receivable customer data in the accounting system.
  • Research and resolve customer A/R account issues.
  • Responsible for reconciling AR roll-forward and aging on a weekly basis.
  • Generate documented Standard Operating Procedures and keep all documentation current.
  • General office duties including filing, data entry, mail sorting and distribution
  • Work on special projects that maybe given throughout the shipping/return season
  • Other responsibilities as required to support department initiatives and needs.
Basic Qualifications: 
  • High school diploma or equivalent
  • Entry level computer skills
  • Basic knowledge of Excel
  • Accuracy and Speed in entering orders
  • A positive attitude and willingness to learn 
  • Strong work ethic with a defined sense of urgency
  • Punctual and dependable
  • Friendly and courteous phone etiquette
  • Experience communicating with colleagues and customers by using appropriate means of communication, applications and virtual meeting participation
  • Ability to work both independently and in a team environment with moderate management oversight

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid time off
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.

What Central Garden & Pet employees say

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