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Order Management Associate Jobs in Springfield, MO

QSCulinary

To Go

Springfield, MO · On-site

$15 - $17/hr

The 'To Go' position is centered around efficiently managing and fulfilling customer orders for takeout and delivery services within a fast-paced environment. The primary goal is to ensure that all ...

Walmart

Online Order Filling Team Supervisor

Bolivar, MO · On-site

$20 - $33/hr

Location Walmart Supercenter #46 2451 S SPRINGFIELD AVE, BOLIVAR, MO, 65613, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

Fazoli's

Restaurant Associate Manager

Springfield, MO · On-site

$11.75 - $14.75/hr

As Associate Manager, you will work closely with your General Manager and Team to ensure the ... In this role you are preparing for, and developing to become, a future General Manger. In order to ...

Fazoli's

Restaurant Associate Manager

Springfield, MO · On-site

$11.75 - $14.75/hr

As Associate Manager, you will work closely with your General Manager and Team to ensure the ... In this role you are preparing for, and developing to become, a future General Manger. In order to ...

Carmax

Sales Associate

Springfield, MO · On-site

$15.50 - $23.30/hr

From facilitating appraisals and test drives to managing paperwork and repair orders, you'll ensure ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

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Order Management Associate information

See Springfield, MO salary details

$9

$16

$25

How much do order management associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for order management associate in Springfield, MO is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.52 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What job categories do people searching Order Management Associate jobs in Springfield, MO look for? The top searched job categories for Order Management Associate jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Order Management Associate jobs? Cities near Springfield, MO with the most Order Management Associate job openings:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $34,587 per year, or $16.6 per hour.

To Go

QSCulinary

Springfield, MO • On-site

$15 - $17/hr

Part-time

Re-posted 4 days ago

Job description

About Company:


About the Role:

The 'To Go' position is centered around efficiently managing and fulfilling customer orders for takeout and delivery services within a fast-paced environment. The primary goal is to ensure that all orders are accurately prepared, packaged, and ready for timely pickup or delivery, maintaining high standards of quality and customer satisfaction. This role requires close coordination with kitchen staff, delivery personnel, and front-of-house teams to streamline operations and minimize wait times. Additionally, the position involves handling customer inquiries and resolving any issues related to orders in a professional and courteous manner. Ultimately, the 'To Go' role is vital in enhancing the overall customer experience by providing prompt and reliable service for off-premise dining options.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Basic computer skills to operate point-of-sale systems.
  • Ability to work in a fast-paced environment and handle multiple orders simultaneously.
  • Strong attention to detail to ensure order accuracy.
  • Excellent communication and customer service skills.

Preferred Qualifications:

  • Previous experience in a food service or retail environment.
  • Familiarity with food safety and sanitation standards.
  • Ability to work flexible hours, including evenings and weekends.
  • Experience using order management or delivery tracking software.
  • Bilingual abilities to assist a diverse customer base.

Responsibilities:

  • Receive and process takeout and delivery orders accurately using the point-of-sale system.
  • Coordinate with kitchen staff to ensure orders are prepared correctly and packaged securely.
  • Verify order contents before handing off to customers or delivery drivers to prevent errors.
  • Maintain cleanliness and organization of the 'To Go' station and packaging supplies.
  • Communicate effectively with customers to confirm order details and address any questions or concerns.
  • Assist in managing inventory levels of packaging materials and notify management when supplies are low.
  • Support delivery drivers by preparing orders for dispatch and providing necessary documentation.

Skills:

The required skills such as attention to detail and communication are essential for accurately processing orders and interacting with customers to ensure satisfaction. Basic computer proficiency enables the use of point-of-sale and order management systems to track and fulfill orders efficiently. Customer service skills are applied daily to address inquiries and resolve issues promptly, contributing to a positive customer experience. Preferred skills like familiarity with food safety standards help maintain compliance and uphold quality during order preparation and packaging. Additionally, bilingual abilities and experience with delivery software enhance communication and operational efficiency in a diverse and dynamic work environment.

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