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Order Management Associate Jobs in Somerville, AL

Comcentric

Order Fulfillment Associate

Huntsville, AL · On-site

$20 - $23/hr

Order Fulfillment Associate We are seeking an Order Fulfillment Associate for a 6+ month contract ... Data entry - be able to navigate and select fields within an inventory management tool to input ...

Five Star Food Service

Warehouse Associate

Decatur, AL · On-site

$15 - $17.75/hr

Warehouse Associate (AL, Decatur) Breaktime Solutions is a premier provider of away-from-home ... Accurately pick and assemble customer orders using warehouse management systems and handheld ...

Rural King

Receiving Associate

Huntsville, AL

$14.50 - $17.75/hr

Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ... Contribute to the management of the negative on-hand inventory research and review. * Maintain ...

Rural King

Receiving Associate

Huntsville, AL · On-site

$14.50 - $17.75/hr

Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ... Contribute to the management of the negative on-hand inventory research and review. * Maintain ...

Rural King

Receiving Associate

Huntsville, AL · On-site

$14.50 - $17.75/hr

Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ... Contribute to the management of the negative on-hand inventory research and review. * Maintain ...

Rural King

Receiving Associate

Huntsville, AL · On-site

$14.50 - $17.75/hr

Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ... Contribute to the management of the negative on-hand inventory research and review. * Maintain ...

Rural King

Receiving Associate

Albertville, AL · On-site

$14 - $16.75/hr

Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ... Contribute to the management of the negative on-hand inventory research and review. * Maintain ...

Rural King

Receiving Associate

Albertville, AL · On-site

$14 - $16.75/hr

Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ... Contribute to the management of the negative on-hand inventory research and review. * Maintain ...

Onewater Marine Inc

Warehouse Associate

Tanner, AL · On-site

Experience with warehouse management systems (WMS) and/or enterprise resource planning (ERP) ... Pick and pack orders accurately and efficiently, ensuring timely shipment to customers * Maintain ...

Rural King

Receiving Associate

Albertville, AL · On-site

$14 - $16.75/hr

Execute precise purchase order processing by following established SOPs. * Utilize scan guns and ... Contribute to the management of the negative on-hand inventory research and review. * Maintain ...

OneWater Inc

Warehouse Associate

Tanner, AL · On-site

$15 - $17.75/hr

Experience with warehouse management systems (WMS) and/or enterprise resource planning (ERP) ... Pick and pack orders accurately and efficiently, ensuring timely shipment to customers * Maintain ...

Pearlman Group

Warehouse Associate

Huntsville, AL · On-site

$15.25 - $18/hr

These duties include, but are not limited to order picking, packing, and loading/unloading ... Additional duties assigned by Lead or DC Managers. Qualifications & Education Requirements: To ...

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All JobsOrder Management Associate JobsOrder Management Associate Jobs in Somerville, AL

Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What cities near Somerville, AL are hiring for Order Management Associate jobs? Cities near Somerville, AL with the most Order Management Associate job openings:
Order Management Associate jobs near you

Order and Supply Chain Associate

SEA Wire and Cable

Madison, AL • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

About the Role

SEA Wire and Cable is seeking a detail-oriented and dependable Order and Supply Chain Associate to support our order processing and administrative operations. This role is instrumental in ensuring accuracy and efficiency in managing customer orders. This is a full-time position, Monday through Friday, from 8:00 AM to 4:30 PM.

Key Responsibilities

  • Own the full order lifecycle from sales release through shipment
  • Process and manage customer orders, including changes, cancellations, and updates with high accuracy
  • Handle complex orders, exceptions, and non-standard situations
  • Validate orders against inventory, lead times, pricing, and customer requirements
  • Monitor and resolve order holds (credit, inventory, quality, etc.) and manage RMAs/credits
  • Analyze inventory availability vs. demand; identify risks, shortages, and discrepancies
  • Investigate and resolve order issues (delays, discrepancies, entry errors, shipping issues)
  • Escalate high-impact issues with recommended solutions and root cause insights
  • Serve as a central point of contact across Sales, Warehouse, and Purchasing teams
  • Communicate order status, constraints, and expectations to stakeholders and customers
  • Support process improvement and team development through training, mentorship, and best practices

Required Qualifications

  • High school diploma or equivalent
  • Strong knowledge of order entry systems and inventory management
  • Proven analytical, problem-solving, and decision-making skills
  • Professional written communication skills (especially email)
  • Proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint)
  • Strong interpersonal and multitasking abilities in fast-paced environments
  • Understanding of the order lifecycle, inventory control, and issue escalation
  • Ability to mentor others and take ownership of resolutions

Preferred Qualifications 

  • 2–5 years of Order Management or Supply Chain experience
  • Experience in wire & cable, manufacturing, or distribution
  • Familiarity with ERP systems (e.g., Rubicon) and purchasing workflows
  • Experience handling large or complex orders
  • Knowledge of export regulations (ITAR/EAR)
​​​​​​​Physical Requirements

This position may involve light physical activity such as filing, bending, and lifting office materials or products up to 20 lbs. You should be comfortable using standard office equipment, including computers, printers, and phones.

Who We Are

Founded in 1970, SEA Wire and Cable has been a trusted logistics supplier to the Military and Commercial Aerospace industries for over five decades. From our roots as a manufacturer's rep to becoming a leader in stocking and distributing military wire and cable, SEA has continuously evolved to meet our customers’ needs.

We maintain a collaborative, family-like work culture where dedication, attention to detail, and quality are valued. If you’re passionate about doing meaningful work and being part of a supportive team, we’d love to meet you.

Our Benefits

We offer a robust benefits package, including:

  • Medical, dental, vision, and life insurance

  • Employer-paid short-term disability and basic life insurance

  • Wellness program discounts and flexible healthcare spending accounts

  • 401(k) with employer match

  • 7 paid holidays and 3 weeks PTO

  • Tuition reimbursement and employee referral incentives

  • Monthly employee events

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

It is the policy of SEA Wire and Cable, Inc. to provide equal employment opportunity (EEO), in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, veteran status, or any other basis prohibited by applicable law.

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