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Order Management Associate Jobs in Norwalk, CT (NOW HIRING)

... Associate to join our Customer Experience department. This role sits at the intersection of ... Investigate and reconcile discrepancies across order management systems, POS, inventory, and ...

Customer Sales Associate

Hawthorne, NY · On-site

  • Medical

  • Retirement

  • PTO

Step into the role of Customer Sales Associate and become the trusted advisor that our customers ... Taking ownership of the order management process will also be crucial in ensuring smooth ...

Showing results 41-60

Order Management Associate information

See Norwalk, CT salary details

$12

$20

$31

How much do order management associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for order management associate in Norwalk, CT is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.96 and $24.05 per hour, depending on experience, location, and employer.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What cities near Norwalk, CT are hiring for Order Management Associate jobs?

Cities near Norwalk, CT with the most Order Management Associate job openings:

Infographic showing various Order Management Associate job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,387 per year, or $20.9 per hour.

Product Owner/Manager-Asset Management

Broadridge Financial Solutions, Inc.

New York, NY • On-site

$125K - $145K/yr

Full-time

Re-posted 11 days ago


Broadridge rating

6.7

Company rating: 6.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

136th of 150 rated financial services


Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We're seeking a dynamic Product Owner/Manager to join our Broadridge Asset Management Solutions team in leading the evolution of our investment software suite. In this key role, you will report to the Head of Product Strategy and operate as the day-to-day Product Owner/Manager working to drive the evolution of capabilities for our public and private credit platform. You'll work cross-functionally with engineering, UX/UI design, quality assurance, client services, and business stakeholders to deliver high-impact solutions that enhance productivity, reduce risk, and improve efficiency across the investment lifecycle.
Broadridge Asset Management is a leading provider of investment software solutions, serving more than 600 clients across hedge funds, CLO managers, private credit funds, fund administrators, asset owners, and traditional asset managers. Our platform delivers comprehensive front-to-back capabilities, including portfolio modeling, order management, portfolio management, risk management, accounting and general ledger, as well as data and analytics.
The Product Management team oversees the full product development lifecycle-from strategy and vision through roadmap definition, delivery execution, and go-to-market readiness. Product managers at Broadridge shape strategic direction and drive delivery across the organization by collaborating closely with UX/CX designers, developers, quality assurance engineers, sales and marketing teams, clients, and industry stakeholders.
Responsibilities:
  • Collaborate with product leadership to influence product strategy and roadmap
  • Stay ahead of industry, market, and technology trends and identify opportunities for Broadridge to deliver value to clients
  • Own delivery of key investment capabilities, features, and workflows across Broadridge's investment suite, such as Order Management, Portfolio Management, General Ledger / Accounting, Integrations/API, Data Management and Reporting
  • Act as the embedded Product Owner within Agile squads, driving sprint planning, backlog grooming, and delivery execution
  • Collaborate with engineers to design and deliver scalable investment workflows, features, and modern user interfaces
  • Write clear, actionable epics, user stories, and non-functional requirements (NFRs) using best practices (INVEST, MVP, steel threads).
  • Perform hands-on testing, document bugs, and ensure product quality
  • Champion process improvement and operational excellence across the product lifecycle
  • Problem-solving and adaptable support across client needs, demos, documentation, and analysis.

Qualifications:
  • Proven experience (3+ years) as a Product Analyst, Product Owner, or similar role in software product development; prior fintech/asset management experience is required.
  • Self-starter with strong leadership skills; able to operate independently with minimal supervision.
  • Demonstrated success in Agile and/or Scrum environments, supporting multiple squads or cross-functional teams.
  • Strong analytical and organizational skills; adept at managing multiple priorities.
  • Deep familiarity with writing clear, actionable user stories, epics, and NFRs for both technical and business audiences.
  • Experience with modern product development methodologies (e.g., INVEST, MVP, steel threads).
  • Proficient in backlog refinement, QA/testing, and managing delivery risks.
  • Excellent verbal and written communication skills.
  • Proactive and solutions-oriented.

Compensation Range: $125,000 - $145,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings. for this role.
#LI-PP1
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

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About Broadridge

Sourced by ZipRecruiter

Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New Hyde Park, NY, US

Year founded

1962

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