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Order Management Associate Jobs in Meriden, CT (NOW HIRING)

Area Manager I

North Haven, CT · On-site

$65 - $95/hr

Utilizes Order Management System and various types of material handling equipment.**What You'll Do:*** Lead and develop a team of warehouse associates and operations leads to deliver on daily goals.

Maintenance Manager

Hartford, CT · On-site

$90 - $130/hr

... associate with heat treatment under the direction of the General Managers to meet customer ... Utilizes the computerized maintenance management software (CMMS) for maintenance work order ...

Showing results 41-60

Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What cities near Meriden, CT are hiring for Order Management Associate jobs?

Cities near Meriden, CT with the most Order Management Associate job openings:

Infographic showing various Order Management Associate job openings in Meriden, CT as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Inside Sales Window Specialist

Lansing Building Products, LLC

Berlin, CT • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Key responsibilities

  • Assist customers with product selection, orders, and special requests, ensuring solutions align with their project needs.

  • Perform accurate takeoffs to determine material needs, ensuring precise estimates for customers.

  • Develop and maintain strong relationships with key window and door vendors, coordinating contract visits and staying updated on product offerings.


Lansing Building Products rating

7.5

Company rating: 7.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

181st of 429 rated retail wholesalers


Job description

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service, and Excellence in everything we do. Lansing has nearly 2,000 associates in 112 branches serving customers in 34 states, along with Home Office locations in Richmond, VA and Waltham, MA.
We exist to make a positive impact in people's lives and are focused on delivering a best-in-class experience to our associates and our customers. As a growing company, we offer the opportunity to build a meaningful career, develop new skills, work alongside experienced leaders, and make a visible impact on our business and the customers we serve. We combine the resources and opportunities of a growing national organization with the personal connections and values-driven culture of a family business. For talented people who want to grow, contribute, and be part of something built to last, Lansing offers an opportunity to build more than a job-we offer a career with purpose.
The Windows and Doors Specialist is a key inside sales role focused on delivering an exceptional customer experience and driving sales within the branch and over the phone. This role requires specialized product knowledge to assist customers with window and door solutions, including performing takeoffs, preparing quotes, and working with vendors to ensure accurate and timely fulfillment of customer needs.
The Windows and Doors Specialist reports to the Branch Operations Manager and has no direct reports.
Windows and Doors Specialist Key Responsibilities:
  • Live our mission statement and TRUEBLUE Values.
  • Assist customers with product selection, orders, and special requests, ensuring solutions align with their project needs.
  • Perform accurate takeoffs to determine material needs, ensuring precise estimates for customers
  • Develop and maintain strong relationships with key window and door vendors, coordinating contract visits and staying updated on product offerings
  • Utilize vendor-specific software to create quotes, track orders, and
  • provide product information
  • Handle customer inquiries and complaints with professionalism, ensuring timely follow-up and resolution
  • Maintain a neat and orderly counter and showroom area
  • Coordinate with the outside sales team to support customer needs and manage sample and literature requests
  • Stay informed on industry trends, product innovations, and best practices to better assist customers
  • Support order fulfillment by occasionally assisting with warehouse tasks such as pulling orders or checking inventory
  • Perform other duties as directed by the Branch Operations Manager

Windows and Doors Specialist Qualifications:
    • Experience in construction sales or actual residential construction / home building.
    • Ability to interpret blueprints and perform takeoffs with accuracy and minimal direction.
    • Proficiency with vendor-specific software (or willingness to learn) for quoting and order management.
    • Proven ability to work independently and in a team environment.
    • Excellent customer service and communication skills with the ability to explain technical details to customers.
    • Ability to prioritize tasks and work efficiently in a fast-paced sales environment.

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A Career with Lansing Building Products offers:
  • Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
  • Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
  • Culture: A people-first workplace focused on collaboration and growth.
  • Work/Life Balance: Paid Vacation & Sick Days
  • Growth/Development: Tuition Reimbursement & Training Programs

Other Added Benefits:
  • Company Paid Parental Leave
  • Company Paid Life Insurance
  • Short Term & Long-Term Disability
  • Paid Holidays
  • Health and Wellness program
  • Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.

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