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Order Management Associate Jobs in Maple Ridge, BC

JLL

Sr. Mech and Robotics Tech

Richmond, BC · On-site

... of work order management Preferred Qualifications: * Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field * 5+ years of experience ...

JLL

Sr. Mech and Robotics Tech

Pitt Meadows, BC

... of work order management Preferred Qualifications: * Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field * 5+ years of experience ...

JLL

Sr. Mech and Robotics Tech

Burnaby, BC

... of work order management Preferred Qualifications: * Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field * 5+ years of experience ...

Poolcorp

Warehouse Associate

Surrey, BC · On-site

CA$22/hr

Accurately pulls, fills, packs and sets up orders for delivery or pickup. * Organizes shipment ... Attends product knowledge meetings as required by management. * Assists in keeping facility secure.

SCP Distributors LLC

Warehouse Associate

Surrey, BC

CA$22/hr

Accurately pulls, fills, packs and sets up orders for delivery or pickup. * Organizes shipment ... Attends product knowledge meetings as required by management. * Assists in keeping facility secure.

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Maple Ridge, BC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Warehouse Associate

Silver Hills Bakery

Abbotsford, BC

Full-time

Medical, Dental, Vision

Re-posted 16 days ago

Job description

As a Warehouse Freezer Associate you will play a key role in contributing to the continued success of Silver Hills Bakery whose mission is to inspire individuals to live a healthy lifestyle. You will be working in a fast-paced and dynamic production work environment and will have the opportunity to learn new skills and work in a team setting. In this role, you are responsible for completing the duties listed below as well as other duties as assigned by your manager or their designate.

  • Follow all safety and quality standards as set out by the company
  • Locate, pick, wrap and stage outgoing product in freezer environment
  • Maintain a safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
  • Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area
  • Transport raw materials, finished products, and equipment throughout plant manually and using powered equipment
  • Operate and drive straight trucks to transport goods and materials over urban and short inter-urban routes
  • Perform pre-trip inspections of vehicle systems and equipment such as tires, lights, brakes, and cold storage
  • Check, weigh, and count materials and products
  • Complete order picking, packing, and receiving
  • Material handling, inventory, clean-up, packaging, and other elemental activities in processing and manufacturing
  • Complete reports by entering the required information
  • Other duties as required

Requirements

Forklift Certificate

Able to lift 25kg repeatedly

Basic RF and computerized WMS knowledge

Able to work flexible shifts

Basics mathematic skills

Able to communicate effectively in English, both written and oral

Ability to work independently and in a team environment

Must have a positive attitude

Have excellent communication and organizational skills

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • Group RRSP
  • Employee Discounts
  • Employee Assistance Program - Counseling
  • On-site Parking

Apply