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Order Management Associate Jobs in Manlius, NY (NOW HIRING)

Procurement Associate

La Fayette, NY · On-site

$26 - $32.50/hr

Procurement Associate Why Byrne At Byrne, we foster a culture built on teamwork, excellence, and ... Manager by providing information regarding material due dates, materials on order, and order status.

Maintenance Planner

Oneida, NY · On-site

$60 - $80/hr

Work Order Management - Review, prioritize, and scope incoming work orders; ensure clarity ... Associate degree preferred. * Experience in a manufacturing environment. * Experience with CMMS ...

Receiving Associate

Syracuse, NY · On-site

$18 - $22/hr

Quality Management System experience * Crane/Hoist operation experience What you will do on a ... Checking accuracy of order against Purchase Order * Properly identifying and tag products

Receiving Associate

Syracuse, NY · On-site

$18 - $22/hr

Quality Management System experience * Crane/Hoist operation experience What you will do on a ... Checking accuracy of order against Purchase Order * Properly identifying and tag products

Warehouse Associate

Liverpool, NY · On-site

$20.25 - $24.50/hr

Warehouse Management System (WMS) experience with Infor/CSD platforms * Safety training and OSHA ... Shipping & Order Fulfillment * Use voice-picking technology to accurately pick, pack, and prepare ...

Store Manager

Solsville, NY · On-site

$60K - $75K/yr

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Store Manager

Clinton, NY · On-site

$60K - $75K/yr

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Store Manager

Vernon, NY · On-site

$60K - $75K/yr

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Store Manager

Oneida, NY · On-site

$60K - $75K/yr

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Store Manager

Rome, NY · On-site

$60K - $75K/yr

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Store Manager

Oriskany Falls, NY · On-site

$60K - $75K/yr

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Specialist- Office

East Syracuse, NY · On-site

$16 - $21.25/hr

Process and manage sales orders accurately through internal systems, ensuring order details ... Associate's or Bachelor's degree preferred. * Minimum of 2 years of experience in sales support ...

Specialist- Office

East Syracuse, NY

$16 - $21.25/hr

Process and manage sales orders accurately through internal systems, ensuring order details ... Associate's or Bachelor's degree preferred. * Minimum of 2 years of experience in sales support ...

Process and manage sales orders accurately through internal systems, ensuring order details ... Associate's or Bachelor's degree preferred. * Minimum of 2 years of experience in sales support ...

Showing results 21-40

Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.
Infographic showing various Order Management Associate job openings in Manlius, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Procurement Associate

Byrne Dairy Inc.

La Fayette, NY • On-site

$26 - $32.50/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Job Description
Job Description

Procurement Associate

Why Byrne

At Byrne, we foster a culture built on teamwork, excellence, and professionalism. Our greatest strength lies in the exceptional talent and dedication of our team members across every part of the organization. We value their contributions and ensure they’re recognized, rewarded, and compensated in ways that reflect their impact and expertise.

Pay and Benefits

  • Hourly Range – $26.00 - $32.50
  • Competitive bonus programs
  • Medical, Dental, Vision benefits available day 1 of employment
  • Supplemental benefits available on day 30 of employment
  • Eligible for 401 (k) with a company match available on day 90 of employment
  • Educational Support via tuition reimbursement and scholarship program

Work Shift and Location

2394 US Rte 11 LaFayette, NY 13084

Monday – Friday standard business hours.

Job Overview

The Procurement Associate plays a key role in executing assigned Procurement tasks. This includes assisting with daily purchasing activities, processing purchase orders, maintaining accurate documentation, following up with suppliers, and learning company procurement systems, procedures, and policies.

Key Responsibilities

  • Assist production, sales, and internal departments assigned by the Supervisor/Manager by providing information regarding material due dates, materials on order, and order status.
  • Update and maintain planning tools, procurement records, vendor files, and related documentation used in daily procurement activities.
  • Assist with reviewing inventory levels, identifying purchasing needs, and placing orders with vendors as directed to support operational requirements.
  • Follow established procurement practices, including order quantity guidelines, lead-time requirements, purchasing procedures, and carrier coordination as directed.
  • Utilize company computer systems to generate purchase orders and submit purchase orders to vendors according to established procedures.
  • Maintain accurate vendor and purchasing data, including pricing, order quantities, reorder points, and related information as assigned.
  • Support the procurement of assigned materials, supplies, and services as required or requested.
  • Maintain accurate records and document control, communicate with Accounts Payable as needed to support timely invoice processing, and complete assigned data entry duties.
  • Communicate potential or existing issues to the Supervisor/Manager, including delayed deliveries, vendor delays, inventory discrepancies, or other concerns that may affect plant production.
  • Learn and apply procurement systems, department procedures, supplier communication expectations, and company policies.

Min. Qualifications

  • Minimum of an associate's degree or bachelor's degree in Procurement, Entrepreneurship, or Supply Chain Management.
  • Certifications in procurement desired.
  • Strong knowledge of the industry and market conditions required.

Byrne

Headquartered in LaFayette, Byrne is a Central New York-based dairy company with a legacy spanning over 90 years. Its operations include an extended shelf-life (ESL) and ultra-high temperature (UHT) pasteurization plant in DeWitt, as well as an ESL manufacturing facility in Cortlandville. Byrne also maintains warehouse facilities in Syracuse and East Syracuse, along with a dedicated ice cream center in Syracuse. As a recognized industry leader, Byrne continues to drive innovation at the forefront of dairy processing and product development.