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Order Management Associate Jobs in Jackson, MS (NOW HIRING)

Puckett Machinery

Warehouse Associate

Jackson, MS · On-site

$14 - $16.50/hr

Warehouse Associate Hwy 80 Jackson - Jackson, MS 39204 Overview Position Type Full Time Education ... Participate in all functions and activities related to the parts order management process including ...

1915 South / Ashley

Associate of Guest Solutions

Flowood, MS · On-site

$12.50 - $15/hr

Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and ...

1915 South / Ashley

Associate of Guest Solutions

Flowood, MS · On-site

$12.50 - $15/hr

Associate, Guest Solutions Join our winning team, 1915 South, as an Associate of Guest Solutions ... Manage post-purchase order tasks: ticket splitting, payments, messaging, and status updates

1915 South / Ashley

Associate of Guest Solutions

Flowood, MS · On-site

$12.50 - $15/hr

Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and ...

AutoZone

Order Puller

Jackson, MS · On-site

$13.25 - $15.75/hr

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

AutoZone

Order Puller

Jackson, MS · On-site

$12 - $14.25/hr

... management, stocking, and order processing are handled with precision. This role is perfect for ... Warehouse experience, shipping & receiving, stock associate, material handler, or logistics ...

Newk's Eatery

Associate Manager

Brandon, MS

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

Newk's Eatery

Associate Manager

Byram, MS

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

Newk's Eatery

Associate Manager

Byram, MS · On-site

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

Newk's Eatery

Associate Manager

Brandon, MS

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

Newk's Eatery

Associate Manager

Brandon, MS · On-site

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

Newk's Eatery

Associate Manager

Byram, MS · On-site

... of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to ...

Kroger

Assistant Store Leader

Madison, MS

$13 - $15.75/hr

Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human ... RESPONSIBILITIES * Assist store manager & associates in the achievement of a favorable customer ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.
What are the most commonly searched types of Order Management jobs in Jackson, MS? The most popular types of Order Management jobs in Jackson, MS are:
What are popular job titles related to Order Management Associate jobs in Jackson, MS? For Order Management Associate jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in Jackson, MS look for? The top searched job categories for Order Management Associate jobs in Jackson, MS are:
Order Management Associate jobs near you

Warehouse Associate

Puckett Machinery

Jackson, MS • On-site

$14 - $16.50/hr

Other

Posted 12 days ago

Job description

Warehouse Associate

Hwy 80 Jackson - Jackson, MS 39204

Overview

Position Type Full Time Education Level High School Travel Percentage Negligible Category Warehouse

Description

The Warehouse Associate is responsible to participate in the day to day execution of branch warehouse operations.

  • Participate in all functions and activities related to the parts order management process including but not limited to receiving, system posting, shelving/storing, picking/pulling, inventory control, and shipping parts and components in accordance with all prescribed quality and safety standards.
  • Inspect, determine reusability/residual value, and process customer's core component returns for credit and shipment in accordance with prescribed re-manufacturer guidelines and company policy.
  • Fabricate customized hydraulic hoses to specification, using bulk materials in accordance with all prescribed quality and safety standards.
  • Operate ladder and material handling equipment (i.e. forklift and pallet jack) to pull and transfer parts and components to designated areas for customer delivery or warehouse stocking in accordance with all prescribed safety standards.
  • Maintain work area, tools, and equipment to promote a clean and safe environment.
  • Maintain a professional and proper personal appearance at all times.
  • Perform related duties as assigned.
Qualifications
  • High school diploma or GED equivalent required.
  • Minimum 1-3 years of combined work experience as a warehouse associate in a parts sales and service shop or similarly applicable environment.
  • Proficient verbal, written, interpersonal, and customer service skills.
  • Good problem solving skills, detail oriented, and ability to work with a high level of accuracy.
  • Good computer skills using related information system applications (ex: SIS, DBS).
  • Ability to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work in a dynamic fast paced service environment.
  • Ability to safely use material handling equipment and wear company required PPE (protective eyewear, gloves, harnesses, footwear) during a shift assignment that could last between 8 and 10 hours.
  • Ability to work standard five-day work schedule, including daily overtime, and occasional weekend hours as necessary.

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