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Order Management Associate Jobs in New York (NOW HIRING)

Arxada

Order Management Specialist

Morristown, NJ

$38K - $50K/yr

Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers' success. As an Order Management Specialist based ...

Arxada

Order Management Specialist

Morristown, NJ · On-site

$38K - $50K/yr

Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers' success. As an Order Management Specialist based ...

Page Group

Change Order Management Specialist

Amityville, NY · On-site

$20 - $26.75/hr

The Change Order Management Specialist will oversee and manage change orders within construction ... Preferred Associate's or Bachelor's degree in Construction Management, Business, Accounting ...

Apple Bank

Management Associate

Garden City, NY

$30.22 - $42.31/hr

... order to advance into an Assistant Branch Manager position within the footprint of Apple Bank ... Associate's or Bachelor's degree in Business preferred. * 3+ years of retail banking experience

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Order Management Associate information

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$12

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$32

How much do order management associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for order management associate in New York is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.61 and $24.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in New York? The most popular types of Order Management jobs in New York are:
What are popular job titles related to Order Management Associate jobs in New York? For Order Management Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Order Management Associate jobs in New York look for? The top searched job categories for Order Management Associate jobs in New York are:
What cities in New York are hiring for Order Management Associate jobs? Cities in New York with the most Order Management Associate job openings:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,032 per year, or $21.6 per hour.

Order Management Associate Scientist

GenScript/ProBio

Piscataway, NJ

$60K - $75K/yr

Other

Posted 6 days ago

Job description

Genscript is seeking a motivated and detail-oriented Order Management Associate Scientist to join our dynamic US Protein Department in Piscataway, New Jersey.

The estimated salary range is $60,000 - $75,000, depending on experience. 

Role Description:

This role focuses on both order design and order management for protein projects, including reviewing customer-provided sequences and placing internal orders to Molecular Biology, as well as ensuring smooth execution of protein projects within defined scope, timelines, and quality standards. The position works closely with Production, Project Management, and cross-functional teams to coordinate planning, track progress, and support efficient end-to-end project delivery in a collaborative and fast-paced environment.

Responsibilities:

  1. Fully understand customer project requirements
  2. Review order details carefully and place internal GENE orders to ensure accurate project initiation and setup.
  3. Develop and coordinate project plans within operational scope, ensuring alignment with production capacity and timelines.
  4. Monitor and track end-to-end project progress, ensuring milestones and delivery timelines are met.
  5. Provide regular project status updates and communicate progress clearly through email or meetings.
  6. Identify and analyze unexpected technical issues, provide scientific interpretation, and coordinate discussions to define resolution strategies.
  7. Collaborate closely with production, PM, and QC teams to ensure smooth execution and high customer satisfaction.
  8. Support continuous improvement of production workflows and platform capabilities, and complete additional assignments as required by the team lead.

Qualifications:

  1. Master's degree or above.
  2. Major in Biology or related life science disciplines.
  3. Background in the biological or biotechnology-related industry.
  4. Fluency in both Chinese and English is preferred.
  5. 1+ years of relevant working experience is preferred.
  6. Strong technical competency and communication skills.
  7. Basic knowledge of molecular biology and cell biology; experience in recombinant protein/antibody expression and purification is a plus.

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