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Order Entry Associate Jobs in Kitchener, ON (NOW HIRING)

Sonepar

Warehouse/Counter Associate

Kitchener, ON

Scope of the Position The Warehouse/Counter Associate is responsible for supporting both warehouse ... order entry, pricing, and quoting * Support customers and Account Managers with product information ...

Walmart

(CAN) Pharmacy Assistant

Burlington, ON · On-site

CA$17.60 - CA$23.10/hr

Data Entry; Price Check; Patient Information Entry/Update; Competent interpretation and processing ... ordering of drugs and supplies, using preferred wholesaler for Pharmacy purchases as much as ...

Premier Equipment

Parts Associate

Woodstock, ON

Support Parts Counter Sales by picking and packing customer orders or providing backup assistance ... Basic data entry and keyboarding skills. * Proficiency with standard desktop applications such as ...

Premier Equipment

Parts Associate

Woodstock, ON · On-site

CA$21.22 - CA$22.89/hr

Responsibilities * Assist with loading and unloading truck deliveries, including stock orders and ... Basic data entry and keyboarding skills. * Proficiency with standard desktop applications such as ...

Penske

Fleet Maintenance Fueler Washer

Burlington, ON

CA$22 - CA$23/hr

... Order stock, and price and shelve incoming goods Rotate or replace tires Provide customers with ... With headquarters in Reading, PA, Penske and its associates are driven by a dedication to ...

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Order Entry Associate information

What is an order entry associate?

An Order Entry Associate is responsible for accurately inputting customer orders into a company's system, ensuring order details are correct and processed efficiently. They may communicate with customers, sales teams, and warehouse staff to resolve any discrepancies or issues. Attention to detail, strong data entry skills, and the ability to work in a fast-paced environment are key for this role. Additionally, they may assist with tracking orders and providing updates to customers as needed.

What are the typical daily responsibilities of an order entry associate?

As an Order Entry Associate, your daily tasks generally include accurately entering customer orders into the system, verifying product details and quantities, and ensuring timely processing for fulfillment. You may communicate with customers or internal teams to clarify order information, address discrepancies, or resolve issues as they arise. The role often requires collaborating with sales, shipping, and inventory departments to support smooth order workflows. Attention to detail and strong organizational abilities are key, as you’ll be handling multiple orders and updating records frequently throughout the day.

What are the key skills and qualifications needed to thrive in the order entry associate position, and why are they important?

To thrive as an Order Entry Associate, you should have keen attention to detail, strong organizational skills, and proficiency with data entry, often requiring a high school diploma or equivalent. Familiarity with order management software, ERP systems, and basic spreadsheet tools like Microsoft Excel is typically important in this role. Excellent communication, time management, and a customer-focused attitude help associates excel in fast-paced environments. These skills enable accurate processing of customer orders, minimize errors, and ensure smooth coordination with internal teams.

Order Entry Associate jobs near you
Infographic showing various Order Entry Associate job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Order Entry & Invoicing Associate

Demant

Kitchener, ON

Full-time

Re-posted 14 days ago

Job description

Purpose of the Position

To maintain the accuracy and integrity of orders in the Navision database through accurate order entry and invoicing of all products.

Major Duties and Accountabilities
  • Generate all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, service, and accessories orders.
  • Input sales orders into the Navision database.
  • Regularly interact with Production and Client Services regarding order inquiries, status checks, service repair estimates or warranty inquiries.
  • Responsible for accurate documentation of ITE, BTE, Accessories and Ear Molds.
  • Monitor and invoice all incoming orders from Courier, Email, Deskpro, and WebOrders.
  • Update service card with any changes.
  • Maintain a low reject rate.
  • Add appropriate service codes, adjust warranty and pricing etc. when necessary.
  • Responsible for accurate documentation, filing, and organization of necessary paperwork.
  • Ensure that all entries are accurately entered into the Navision databases.
  • Assist other associates as required to accommodate for changes in volume, workflow and/or staffing level.
  • Perform other tasks as required by the Manager.
  • Meet and follow all Company and Departmental standards, policies and procedures regarding turnaround time, rushes, quality, and customer service.
  • Adhere to all Human Resources policies and procedures.
  • Conduct basic equipment maintenance as necessary.
Qualifications

To perform this job successfully, an individual must be able to perform each major duty and accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • A high school diploma or equivalent is required.
  • Excellent typing skills are necessary (Minimum of 40 WPM).
  • Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems.
  • Knowledge of Microsoft Office programs (Word processing and spreadsheet applications).
  • Fluent with a Windows operating computer program.
Details of the Position

Problem Solving/Judgement and Decision Making: 
Works on production assignments that are semi-repetitive and routine in nature. Issues that may arise on a regular basis will be deferred to the Manager, Order Entry, and Invoicing and/or the Director of Operations for resolution.

Supervision Received:

 Primary reporting relationship is typically to the department Manager, Order Entry, and Invoicing. Assignments are performed under minimal direction.

Supervision Exercised: 

 Has no supervisory responsibilities but may provide guidance and training to less experienced employees in the department or functional area.

Internal and External Contacts: 

Routinely interacts with other team members in the Order Entry and Invoicing team, Operations team, and the Senior Director - Operations. Contacts are intermittent with non-management and management staff in Accounting and Client Services for routine assignments.

Health & Safety - Personal Protective Equipment:  

There is no current mandatory or recommended PPE for this position.

Disclaimer Note

This job description is not intended to be, nor should it be construed as, a contract of employment, nor as an exhaustive statement of duties, responsibilities, or requirements. This job description is to be used as a guideline to give you an understanding of what the Company has defined this position to be by describing the general content of the responsibilities for the performance of this job. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
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