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Order Desk Associate Jobs in Seattle, WA (NOW HIRING)

AEG Vision

Licensed Optician

Kirkland, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Bellevue, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Kirkland, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

AEG Vision

Licensed Optician

Bellevue, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Creates work orders for lab technicians, specifying information on lenses needed * Follows-up on ... Collaborates with technicians, front desk associates, Managers, and Optometrist * Sells ...

RUN Studios

Associate Producer (7292)

Redmond, WA · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supports tracks and reports billing timing and cadence and updates finance team in order to provide ... Prolonged periods of sitting at a desk and working on a computer. * Prolonged periods of standing.

RUN STUDIOS LLC

Associate Producer (7292)

Seattle, WA · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Supports tracks and reports billing timing and cadence and updates finance team in order to provide ... Prolonged periods of sitting at a desk and working on a computer. * Prolonged periods of standing.

Fred Meyer

FRONT END/CASHIER

Port Orchard, WA · On-site

$12.50 - $17.25/hr

Deliver and encourage other associates to deliver excellent customer service * Perform cashier ... Open and close desk * Process refunds, exchanges, money orders and transfers, bill pay, gift cards ...

Fred Meyer

FRONT END/CASHIER

Renton, WA · On-site

$13.25 - $18/hr

Deliver and encourage other associates to deliver excellent customer service * Perform cashier ... Open and close desk * Process refunds, exchanges, money orders and transfers, bill pay, gift cards ...

Quality Food Centers

CASHIER

Kirkland, WA · On-site

$13.25 - $18.25/hr

Deliver and encourage other associates to deliver excellent customer service * Perform cashier ... Open and close desk * Process refunds, exchanges, money orders and transfers, bill pay, gift cards ...

Fred Meyer

FRONT END/CASHIER

Monroe, WA · On-site

$12.50 - $17/hr

Deliver and encourage other associates to deliver excellent customer service * Perform cashier ... Open and close desk * Process refunds, exchanges, money orders and transfers, bill pay, gift cards ...

Quality Food Centers

FRONT END/CASHIER

Seattle, WA · On-site

$13.50 - $18.25/hr

Deliver and encourage other associates to deliver excellent customer service * Perform cashier ... Open and close desk * Process refunds, exchanges, money orders and transfers, bill pay, gift cards ...

Quality Food Centers

FRONT END/CASHIER

Seattle, WA · On-site

$13.25 - $18.25/hr

Deliver and encourage other associates to deliver excellent customer service * Perform cashier ... Open and close desk * Process refunds, exchanges, money orders and transfers, bill pay, gift cards ...

Quality Food Centers

FRONT END/CASHIER

Seattle, WA · On-site

$13.50 - $18.25/hr

Deliver and encourage other associates to deliver excellent customer service * Perform cashier ... Open and close desk * Process refunds, exchanges, money orders and transfers, bill pay, gift cards ...

Home Depot

Pro Customer Service/Sales

Tacoma, WA · On-site

$18.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The team supports every stage of the Pro customer journey, from efficient order fulfillment and ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Tacoma, WA · On-site

$18.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The team supports every stage of the Pro customer journey, from efficient order fulfillment and ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

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All JobsOrder Desk Associate JobsOrder Desk Associate Jobs in Seattle, WA

Order Desk Associate information

See Seattle, WA salary details

$9

$23

$43

How much do order desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for order desk associate in Seattle, WA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.07 per hour, depending on experience, location, and employer.

What are some common challenges faced by order desk associates and how can they be managed?

Order Desk Associates often encounter challenges such as handling high volumes of orders during peak times, resolving discrepancies between customer requests and inventory availability, and maintaining clear communication between sales, warehouse, and shipping teams. Staying organized, using order management software efficiently, and developing strong problem-solving skills can help manage these challenges. Building good relationships with team members and customers also ensures smoother resolution of issues and a more positive work environment.

What is an order desk associate?

Order Desk Associates are professionals responsible for processing customer orders, managing inventory levels, and ensuring accurate and timely fulfillment of customer requests. They interact with customers, sales teams, and warehouse staff to confirm order details, resolve issues, and provide updates on order status. Their role often involves data entry, attention to detail, and strong communication skills to maintain smooth order operations.

What is the difference between Order Desk Associate vs Customer Service Representative?

AspectOrder Desk AssociateCustomer Service Representative
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentOffice, warehouse, or retail settingsCall centers, retail stores, office environments
Employer & Industry UsageRetail, wholesale, logisticsRetail, service, telecommunications
Common Search & Comparison IntentOrder processing, inventory managementCustomer support, issue resolution

While both roles involve interacting with customers and handling inquiries, the Order Desk Associate primarily focuses on processing orders, managing inventory, and ensuring accurate order fulfillment. In contrast, the Customer Service Representative handles a broader range of customer issues, including complaints and service inquiries. Understanding these differences helps employers and job seekers identify the right role based on skills and industry needs.

What are the key skills and qualifications needed to thrive as an order desk associate?

To thrive as an Order Desk Associate, you need strong organizational skills, attention to detail, and experience with order processing, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, order entry software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset are standout soft skills in this position. These competencies ensure accurate order fulfillment, efficient workflow, and high levels of customer satisfaction.
Order Desk Associate jobs near you

Licensed Optician

AEG Vision

Kirkland, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

AEG Vision rating

5.2

Company rating: 5.2 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

33rd of 39 rated optical retailers

Job description

Licensed Opticians are responsible for selling & dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Licensed Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business.


  • Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services
  • Custom fits glasses & precisely places prescription in lenses
  • Develops own clientele from providing outstanding service and obtaining referrals
  • Assists co-workers with difficult or complex areas of product needs & prescriptions
  • Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available
  • Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary
  • Retrieves patient charts and electronic health records
  • Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements
  • Educates patients on proper eyeglass and contact lens care
  • Collects eye and face measurements to ensure proper fit
  • Interprets prescriptions written by optometrist and ophthalmologist
  • Creates work orders for lab technicians, specifying information on lenses needed
  • Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer
  • Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback
  • Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs
  • Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc.
  • Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status
  • Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents
  • Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store
  • Restocks retail boards with new merchandize
  • Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc.
  • Collaborates with technicians, front desk associates, Managers, and Optometrist
  • Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc.

Qualifications

  • High School Diploma
  • State Licensure
  • Optical dispensing experience
  • Minimum of one-year experience working as an Optician strongly preferred
  • Experience with HIPAA requirements preferred
  • Strong organizational skills and attention to detail
  • Strong communication skills (verbal and written)
  • Excellent customer service skills and pleasant demeanor, experience with sales preferred
  • Manual dexterity and hand-eye coordination
  • Dependability and punctuality
  • Ability to lift up to 30lbs, bend, kneel, and stand up to 8 hrs a day

Benefits

  • 401(k) with Match
  • Medical/Dental/Life/STD/LTD
  • Vision Service Plan
  • Employee Vision Discount Program
  • HSA/FSA
  • PTO
  • Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

  • This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

What AEG Vision employees say

Pay

Benefits

Hours and flexibility

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