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Order Desk Associate Jobs in Ontario (NOW HIRING)

Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and ... Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ...

Operations Associate

Toronto, ON · On-site

CA$17.60 - CA$18.10/hr

Support all service desk activities and ensure the desk is clean, organized and well stocked ... Support with picking E-Commerce and IST orders, achieving targeted unit per hour pick rates ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ... Ability to access and operate company computer systems in order to prepare documents, enter data ...

Showing results 21-40

Order Desk Associate information

What is an order desk associate?

Order Desk Associates are professionals responsible for processing customer orders, managing inventory levels, and ensuring accurate and timely fulfillment of customer requests. They interact with customers, sales teams, and warehouse staff to confirm order details, resolve issues, and provide updates on order status. Their role often involves data entry, attention to detail, and strong communication skills to maintain smooth order operations.

What are the key skills and qualifications needed to thrive as an order desk associate?

To thrive as an Order Desk Associate, you need strong organizational skills, attention to detail, and experience with order processing, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, order entry software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset are standout soft skills in this position. These competencies ensure accurate order fulfillment, efficient workflow, and high levels of customer satisfaction.

What are some common challenges faced by order desk associates and how can they be managed?

Order Desk Associates often encounter challenges such as handling high volumes of orders during peak times, resolving discrepancies between customer requests and inventory availability, and maintaining clear communication between sales, warehouse, and shipping teams. Staying organized, using order management software efficiently, and developing strong problem-solving skills can help manage these challenges. Building good relationships with team members and customers also ensures smoother resolution of issues and a more positive work environment.

What is the difference between Order Desk Associate vs Customer Service Representative?

AspectOrder Desk AssociateCustomer Service Representative
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentOffice, warehouse, or retail settingsCall centers, retail stores, office environments
Employer & Industry UsageRetail, wholesale, logisticsRetail, service, telecommunications
Common Search & Comparison IntentOrder processing, inventory managementCustomer support, issue resolution

While both roles involve interacting with customers and handling inquiries, the Order Desk Associate primarily focuses on processing orders, managing inventory, and ensuring accurate order fulfillment. In contrast, the Customer Service Representative handles a broader range of customer issues, including complaints and service inquiries. Understanding these differences helps employers and job seekers identify the right role based on skills and industry needs.

What cities in Ontario are hiring for Order Desk Associate jobs?

Cities in Ontario with the most Order Desk Associate job openings:

Deal Desk Contracts Administrator

Harris

Toronto, ON • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

80th of 247 rated software companies


Job description

ClearDATA is looking for a Deal Desk Contracts Administrator to support our Sales and Professional Services teams!We're looking for an organized, detail-oriented person who can help move managed-services, cloud-reseller, and professional-services opportunities from approved pricing through accurate contracts, Statements of Work (SOWs), signature, and internal handoff. This role administers the commercial and documentation process; it does not manage project delivery.

The role is remote and is for anyone who can work remotely in the US or Canada.

What your impact will be:

  • Manage deal-desk intake and track requests, documents, approvals, owners, customer actions, and target dates
  • Prepare standard quotes and commercial documents with Account Executives using approved pricing, templates, service tiers, and cloud-reseller terms
  • Coordinate professional-services SOW development with Sales, technical resources, and Professional Services
  • Capture agreed project scope, deliverables, milestones, assumptions, dependencies, customer responsibilities, acceptance criteria, timeline, staffing inputs, and pricing accurately in each SOW
  • Review professional-services SOWs for completeness, consistency, delivery-owner approval, and reflected scope or commercial changes before signature
  • Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and cancellation documents; check scope, pricing, billing, dates, responsibilities, and signature requirements
  • Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal, Security/Compliance, Delivery, or Sales leadership
  • Track redlines, versions, approvals, and electronic signatures and follow up to keep deals moving
  • Maintain organized deal files and accurate opportunity, quote, contract, order, subscription, and renewal records in Salesforce
  • Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff; verify final documents match the approved deal

What we're looking for:

  • Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field; equivalent relevant experience will be considered
  • 1-3 years of experience in sales operations, deal desk, contracts administration, order management, legal operations, customer operations, or a similar coordination role
  • Experience preparing or administering quotes, contracts, SOWs, order forms, renewals, amendments, change orders, or electronic-signature workflows
  • Strong organization, follow-through, communication, and attention to detail with the ability to manage multiple deadlines
  • Working knowledge of Salesforce or another CRM and proficiency with Microsoft Office or Google Workspace

What would make you stand out:

  • Experience with CPQ, contract lifecycle management, document repositories, or electronic-signature tools
  • Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or marketplace programs, recurring services, or usage-based billing
  • Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW review

What success looks like:

  • Deals progress with fewer administrative delays and complete approvals, signatures, and CRM records
  • Quotes, contracts, and SOWs are accurate and consistent across documents
  • Professional-services scope is complete, internally approved, executable by Delivery, and handed off clearly to Finance and Customer Success

What we offer:

  • Comprehensive medical, dental, and vision coverage
  • A competitive compensation package
  • Tons of opportunities for career growth
  • Generous vacation (we want you to use it!)
  • A culture that values community involvement and giving back

About ClearDATA:

ClearDATA helps healthcare organizations protect sensitive data and operate cloud environments with security, compliance, managed services, and professional-services support. Our teams work with customers to simplify cloud operations while maintaining the safeguards and accountability healthcare requires.

About Harris Computer:

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"!

  • We empower our employees to make a difference
  • We have an award-winning culture
  • We offer opportunity to learn
  • We are financially strong and we are owned by the largest software company in Canada (CSI)
  • We have fun!

Follow us on social media to learn more about our company values, culture and initiatives!

  • Instagram: @weareharris
  • LinkedIn: Harris Computer

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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