CA$20.10 - CA$21.85/hr
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...
CA$20.10 - CA$21.85/hr
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...
Overseeing customer service functions of the Order Desk (Inside Sales) and Counter associates, approximately 4 people. * Maintain facility, equipment, inventory, support equipment and tooling in a ...
Overseeing customer service functions of the Order Desk (Inside Sales) and Counter associates, approximately 4 people. * Maintain facility, equipment, inventory, support equipment and tooling in a ...
Branch Supervisor
Toronto, ON · On-site
CA$25.60/hr
Leads and supports the inside sales and order desk teams to maintain and/or implement standards and ... Leads a group or team of support, craft, or lower level professional associates. Work Environment
New
Branch Supervisor
Toronto, ON · On-site
CA$25.60/hr
Leads and supports the inside sales and order desk teams to maintain and/or implement standards and ... Leads a group or team of support, craft, or lower level professional associates. Work Environment
New
Service Desk Support
Toronto, ON · On-site
CA$68K - CA$85K/yr
... order entry, bedside computer terminals, and surgical tracking systems that keep families informed ... We currently have an exciting opportunity for a Full-time Service Desk Support person to join our ...
Service Desk Support
Toronto, ON · On-site
CA$68K - CA$85K/yr
... order entry, bedside computer terminals, and surgical tracking systems that keep families informed ... We currently have an exciting opportunity for a Full-time Service Desk Support person to join our ...
Service Desk Support
CA$68K - CA$85K/yr
... order entry, bedside computer terminals, and surgical tracking systems that keep families informed ... We currently have an exciting opportunity for a Full-time Service Desk Support person to join our ...
Service Desk Support
CA$68K - CA$85K/yr
... order entry, bedside computer terminals, and surgical tracking systems that keep families informed ... We currently have an exciting opportunity for a Full-time Service Desk Support person to join our ...
Order Picker Part Time - OAKVILLE
Oakville, ON · On-site
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
Order Picker Part Time - OAKVILLE
Oakville, ON · On-site
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
New
Order Picker Part Time - LONDON E
London, ON · On-site
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
Order Picker Part Time - LONDON E
London, ON · On-site
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
Order Picker Part Time - LONDON E
London, ON · On-site
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
Order Picker Part Time - LONDON E
London, ON · On-site
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
Order Picker Part Time - LONDON E
London, ON · On-site
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
Order Picker Part Time - LONDON E
London, ON · On-site
CA$20.10 - CA$21.85/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
Overnight Order Picker Part Time - OAKVILL BURLOAK
Oakville, ON · On-site
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
Overnight Order Picker Part Time - OAKVILL BURLOAK
Oakville, ON · On-site
CA$20.35 - CA$22.10/hr
As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone ...
The Front Desk Clerk greets and assists guests. In addition, this employee completes registration ... order to meet business demands and guest service needs. * Maintain par level of guest and associate ...
The Front Desk Clerk greets and assists guests. In addition, this employee completes registration ... order to meet business demands and guest service needs. * Maintain par level of guest and associate ...
Deal Desk Analyst
Kanata, ON · Hybrid
... and order processing. * Manage accounts and data in Salesforce. * Drive best practices and ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
New
Deal Desk Analyst
Kanata, ON · Hybrid
... and order processing. * Manage accounts and data in Salesforce. * Drive best practices and ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
New
Deal Desk Analyst
Kanata, ON · Hybrid
... and order processing. * Manage accounts and data in Salesforce. * Drive best practices and ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
New
Deal Desk Analyst
Kanata, ON · Hybrid
... and order processing. * Manage accounts and data in Salesforce. * Drive best practices and ... Fresher , #Associate Work With Impact: Our platform directly helps companies power the world ...
New
Deal Desk Contracts Administrator
Toronto, ON · On-site +1
Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and ... Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ...
Deal Desk Contracts Administrator
Toronto, ON · On-site +1
Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and ... Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ...
Order Desk Associate information
What is an order desk associate?
Order Desk Associates are professionals responsible for processing customer orders, managing inventory levels, and ensuring accurate and timely fulfillment of customer requests. They interact with customers, sales teams, and warehouse staff to confirm order details, resolve issues, and provide updates on order status. Their role often involves data entry, attention to detail, and strong communication skills to maintain smooth order operations.
What are the key skills and qualifications needed to thrive as an order desk associate?
To thrive as an Order Desk Associate, you need strong organizational skills, attention to detail, and experience with order processing, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, order entry software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset are standout soft skills in this position. These competencies ensure accurate order fulfillment, efficient workflow, and high levels of customer satisfaction.
What are some common challenges faced by order desk associates and how can they be managed?
Order Desk Associates often encounter challenges such as handling high volumes of orders during peak times, resolving discrepancies between customer requests and inventory availability, and maintaining clear communication between sales, warehouse, and shipping teams. Staying organized, using order management software efficiently, and developing strong problem-solving skills can help manage these challenges. Building good relationships with team members and customers also ensures smoother resolution of issues and a more positive work environment.
What is the difference between Order Desk Associate vs Customer Service Representative?
| Aspect | Order Desk Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, basic computer skills | High school diploma, communication skills |
| Work Environment | Office, warehouse, or retail settings | Call centers, retail stores, office environments |
| Employer & Industry Usage | Retail, wholesale, logistics | Retail, service, telecommunications |
| Common Search & Comparison Intent | Order processing, inventory management | Customer support, issue resolution |
While both roles involve interacting with customers and handling inquiries, the Order Desk Associate primarily focuses on processing orders, managing inventory, and ensuring accurate order fulfillment. In contrast, the Customer Service Representative handles a broader range of customer issues, including complaints and service inquiries. Understanding these differences helps employers and job seekers identify the right role based on skills and industry needs.
What cities in Ontario are hiring for Order Desk Associate jobs?
Cities in Ontario with the most Order Desk Associate job openings:
CA$20.10 - CA$21.85/hr
Other
Medical, Dental
This job post has expired today. Applications are no longer accepted.
Job description
Job Description
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.
Position Responsibilities
Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.
What sets us apart?
Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
The pay range for this position is between $20.10 - $21.85
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
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