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Oracle Technical Support Engineer Jobs (NOW HIRING)

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Securiti.ai

Technical Support Engineer

Concord, NC · On-site

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Merative

$53K - $80K/yr

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... Familiarity with relational database technologies, including SQL, DB2, and Oracle. * Knowledge of ...

Itron, Inc

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Merative

Technical Support Engineer

$53K - $80K/yr

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... Familiarity with relational database technologies, including SQL, DB2, and Oracle. * Knowledge of ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Oracle and Microsoft SQL knowledge. CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Oracle and Microsoft SQL knowledge. CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Oracle and Microsoft SQL knowledge. CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications ...

Zoomcar

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Atlas Copco Holding GmbH

As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel quickly resolve ...

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Oracle Technical Support Engineer information

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How much do oracle technical support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for oracle technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is an Oracle Technical Support Engineer?

Oracle Technical Support Engineers are IT professionals who assist customers with troubleshooting, diagnosing, and resolving issues related to Oracle products and technologies. They provide technical guidance, answer queries, and ensure optimal operation of Oracle software and hardware. These engineers often work closely with customers and internal teams to resolve complex technical problems, deliver updates, and communicate best practices. Their expertise spans databases, cloud solutions, middleware, and various Oracle applications. They play a key role in customer satisfaction and product reliability.

What are the key skills and qualifications needed to thrive as an Oracle Technical Support Engineer?

To thrive as an Oracle Technical Support Engineer, you need a strong understanding of Oracle databases, SQL, and troubleshooting skills, typically backed by a degree in computer science or a related field. Familiarity with Oracle products, support ticketing systems, diagnostic tools, and certifications like Oracle Certified Professional (OCP) are highly valuable. Excellent problem-solving abilities, effective communication, and patience are essential soft skills for resolving customer issues and collaborating with engineering teams. These skills ensure timely and accurate technical support, leading to higher customer satisfaction and system reliability.

What are some typical challenges Oracle Technical Support Engineers face when troubleshooting customer issues?

Oracle Technical Support Engineers often encounter complex, multi-layered problems that require in-depth analysis of databases, applications, and system configurations. A key challenge is quickly diagnosing issues in diverse client environments, which may involve various Oracle products and custom integrations. Effective communication is essential, as engineers must clearly explain technical solutions to clients with varying levels of expertise. Collaborating with cross-functional teams, such as development or product management, is common when issues require escalation or specialized input.

What are popular job titles related to Oracle Technical Support Engineer jobs?

For Oracle Technical Support Engineer jobs, the most frequently searched job titles are:

Technical Support Engineer

Palo Alto, CA • On-site

Sciton
Medical Equipment and Supplies Manufacturing • 201 - 500 employees
Learn more about Scitonexternal

$80K - $90K/yr

Full-time, Part-time

Retirement

Re-posted 4 days ago

Job description

Technical Support Engineer
Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to market just a few years after lasers were first invented, and that same spirit of innovation still drives us today.
We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. With more than 500 employees worldwide, Sciton has been recognized as a USA TODAY Top Workplace for three consecutive years from 2022 to 2025.
If you want to work on meaningful technology that directly improves patient outcomes and be part of a company that values curiosity, ownership, and excellence, we would love to meet you.
Position Summary
The Technical Support Engineer is responsible for providing expert technical support, troubleshooting, repair, calibration, and installation assistance for Sciton's advanced medical laser systems. As a key member of the Global Service Team, this role works closely with customers and internal teams to diagnose and resolve technical issues, ensure optimal system performance, and deliver an exceptional customer experience.
The ideal candidate is a hands-on technical professional with strong problem-solving skills, experience supporting complex electromechanical equipment, and a commitment to customer success.
Key Responsibilities:
  • Provide technical support for the repair, testing, calibration, and installation of laser systems, subsystems, and related components.
  • Troubleshoot and resolve technical issues involving medical laser equipment and associated technologies.
  • Escalate complex technical issues and communicate potential risks that may impact service delivery or project timelines.
  • Maintain accurate and detailed service records, reports, and documentation.
  • Support customers by diagnosing issues, providing technical guidance, and ensuring timely resolution.
  • Collaborate closely with internal Sales, Service, Engineering, and Operations teams.
  • Deliver exceptional customer service while building strong relationships with customers and partners.
  • Provide on-site technical support and field service assistance as required.
  • Travel as needed to support customer installations, training, service activities, and escalations.
  • Perform additional duties and special projects as assigned.

Key Qualifications:
  • Associate degree in Electronics, Biomedical Engineering Technology, or a related technical field.
  • 5-10 years of experience in field service, technical support, or troubleshooting complex technical equipment.
  • Proven experience diagnosing, repairing, and maintaining electromechanical systems.
  • Working knowledge of customer support requirements within medical, healthcare, or clinical environments.
  • Understanding of product alignment, calibration, certification, and compliance standards.
  • Familiarity with laser technology, optical systems, and related applications.
  • Ability to interpret technical documentation, schematics, and service procedures.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication and customer service skills, with the ability to build positive relationships with customers and internal teams.
  • Ability and willingness to travel as needed.

Compensation and Benefits
The compensation range for this position is $80k - $90k annually, with final compensation determined based on experience, qualifications, and overall fit for the role. In addition to a competitive market-based salary, Sciton provides an opportunity to participate in equity/stock incentive programs, a profit-sharing bonus, and a comprehensive benefits package, including 401(K) with matching
FULL-TIME/PART-TIME Full-Time
POSITION Technical Support Engineer
LOCATION Palo Alto, CA (HQ)
Pay Range: $80,000 - $90,000 per year

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