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Oracle Support Manager Jobs in Clinton, MD (NOW HIRING)

Hirekeyz Inc

Oracle EBS Security Support

Washington, DC · On-site

$68.75 - $85/hr

Oracle EBS Security Support Location: Washington, DC 20005 ( Onsite with Hybrid) Duration: (12 ... Management of project POAMS working with developers to address vulnerabilities across all ...

Deloitte

Oracle EPM Manager - FCCS

Mclean, VA · On-site

Support proposal development, manage day-to-day team activities, and mentor practitioners across ... Experience writing Oracle EPM business rules * Experience supporting technology implementation ...

Deloitte

Oracle EPM Manager - FCCS

Washington, DC

Support proposal development, manage day-to-day team activities, and mentor practitioners across ... Experience writing Oracle EPM business rules * Experience supporting technology implementation ...

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All JobsOracle Support JobsOracle Support Manager JobsOracle Support Manager Jobs in Clinton, MD

Oracle Support Manager information

See Clinton, MD salary details

$22.4K

$67.5K

$120.3K

How much do oracle support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for oracle support manager in Clinton, MD is $67,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $90,500.00 per year, depending on experience, location, and employer.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Clinton, MD?

For Oracle Support Manager jobs in Clinton, MD, the most frequently searched job titles are:

What job categories do people searching Oracle Support Manager jobs in Clinton, MD look for?

The top searched job categories for Oracle Support Manager jobs in Clinton, MD are:

Oracle Support Manager jobs near you
Infographic showing various Oracle Support Manager job openings in Clinton, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,511 per year, or $32.5 per hour.

Database Support Manager (DSM)

Empower AI Inc.

Washington, DC • On-site

Full-time

Re-posted 13 days ago

Job description

Overview
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.
Responsibilities
Overview:
This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
The Database Support Manager (DSM) shall oversee the team responsible for the overall success of the globally dispersed databases. The DSM shall also be responsible for overseeing the performance of Tier II and Tier III support (as appropriate). This includes supporting Oracle (Version 11g or higher) and Microsoft SQL Server (Version 2008 R2 or higher) platforms and proactively monitoring databases to respond to incidents and alerts. The DSM shall be responsible for the monitoring and management of the database environment support for CA and for optimizing database performance, availability, and capacity. The DSM shall also automate manual maintenance, diagnostic health checks, validation, and reporting.
Responsibilities:
  • Responsible for the day-to-day database operations in the CA Service Center.
  • Responsible for the training, staffing, and operational efficiency of the database operations team.
  • Responsible for the administrative/operational leadership of the database operations team within the program guidelines set by the Program Manager and DOS CA customer.
  • Monitors project to ensure work scope, schedule, and budget are well defined and maintained
  • Provides the coordination between resource managers/supervisors and ensures all necessary reviews and approvals are received
  • May conduct performance/project analyses during phase-down to benefit future/other projects/missions/programs
  • Works in a data warehouse environment that includes data design, database architecture, metadata and repository creation
  • Translates business needs into long-term architecture solutions
  • Defines, designs, and builds dimensional databases
  • Responsible for developing data warehousing blueprints, evaluating hardware and software platforms, and integrating systems
  • Recommends and develops needed modifications to the architecture plans and manages architecture programs to support the mission
  • Prepares reports and correspondence that articulate highly complex program findings or agency policies for dissemination to senior level leaders
  • Conducts unbiased assessment of industry architecture direction, emerging trends, best practices, automated tools, innovative approaches, and contribute, when appropriate, on architecture issues within the DOS.
  • Evaluates reusability of current data for additional analyses
  • Conducts data cleaning to rid the system of old, unused, or duplicate data
  • Reviews object and data models and the metadata repository to structure the data for better management and quicker access
  • Develop and document database architectures
  • Develop database architectural strategies at the modeling, design and implementation stages to address business or industry requirements
  • Collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements
  • Create and enforce database development standards
  • Demonstrate database technical functionality, such as performance, security and reliability
  • Design database applications, such as interfaces, data transfer mechanisms, global temporary tables, data partitions, and function-based indexes to enable efficient access of the generic database structure
  • Design databases to support business applications, ensuring system scalability, security, performance and reliability
  • Develop data models for applications, metadata tables, views or related database structures
  • Develop load-balancing processes to eliminate down time for backup processes
  • Develop or maintain archived procedures, procedural codes, or queries for applications
  • Performs related duties as assigned

Qualifications
MINIMUM REQUIREMENTS:
  • BA/BS in information Technology or related discipline or equivalent,
  • Possesses an Oracle Certified Professional (OCP) certification.
  • A minimum of five (5) years of experience in database administration supporting the migration to modernized databases and managing/leading a database staff for projects with a similar size, scope, and complexity to the requirements of the task.
  • Possesses a CompTIA Security+
  • Top Secret Clearance

PREFERRED EDUCATION AND EXPERIENCE:
  • Possesses an ITIL Foundations Level Certification (or higher).
  • Demonstrated experience with projecting and planning for long-range requirements for database administration and design.
  • Demonstrated experience conducting quality control and auditing of databases including organization protection and security and documentation and reporting in an environment similar to the CA environment.
  • Demonstrated experience with database technologies, development methodologies, front-end/back-end database programming.

Work Environment:
  • May require occasional travel between work centers or to client sites.
  • Some after-hours or on-call support may be necessary.
  • On-site work in a secure government or contractor facility.
  • Must be able to work in a high-security environment and comply with all relevant security protocols.
  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 30 pounds
  • Travel by land or air transportation 5 %

About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.
Pay Band Min
USD $121,490.00/Yr.
Pay Band Max
USD $188,040.00/Yr.

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