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Oracle Support Manager Jobs in Clinton, MD (NOW HIRING)

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Oracle Support Manager information

See Clinton, MD salary details

$22.4K

$67.5K

$120.3K

How much do oracle support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for oracle support manager in Clinton, MD is $67,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $90,500.00 per year, depending on experience, location, and employer.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are popular job titles related to Oracle Support Manager jobs in Clinton, MD?

For Oracle Support Manager jobs in Clinton, MD, the most frequently searched job titles are:

What job categories do people searching Oracle Support Manager jobs in Clinton, MD look for?

The top searched job categories for Oracle Support Manager jobs in Clinton, MD are:

Oracle Support Manager jobs near you
Infographic showing various Oracle Support Manager job openings in Clinton, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,511 per year, or $32.5 per hour.

Oracle Apps/EBS Technical Consultant Developer

BroadPoint Federal, Inc

Washington, DC • On-site

$68.75 - $85/hr

Full-time

Re-posted 7 days ago

Job description

Company Description

BroadPoint Federal, Inc. is a CMMI Level 3 (DEV/SVC) certified small business (per SBA size standards by NAICS), headquartered in Bethesda, Maryland. BroadPoint has over 25 years of experience providing successful Oracle financial, budgetary, and supply chain implementations, upgrades, and support for numerous federal agencies. As a long-term member of the Oracle Partner Network, we work collaboratively with our clients to obtain the best performance and most cost-effective Oracle solutions that meet and exceed requirements and resolve government challenges.

Job Description

We are seeking a highly motivated Oracle technical professional/developer to become an integral part of a team that is responsible for supporting and maintaining integration with the Oracle COTS G-Invoicing buyer and seller side solutions that leverage the full G-Invoicing functionality as both the requesting and servicing agency to meet the US Treasury G-Invoicing mandate for new intergovernmental buy/sell transactions. Support will also include small scope development for G-Invoicing transactions including in-flight orders and integrating with client systems. We are seeking a responsible, results-oriented Oracle technical professional with a passion for detail, achievement, and innovative thinking, to provide advanced solutions to business challenges.

The Oracle EBS Developer is responsible for the design and development of report, interface, conversion, enhancement, and workflow (RICE-W) elements aligned with Oracle Federal Financials in an O&M/help desk environment and must have experience troubleshooting user issues, responding to requests for change, and providing innovative solutions that can be efficiently and effectively implemented.

Responsibilities

  • Provide leadership and support of Oracle COTS G-Invoicing buyer and seller side solutions.
  • Support G-Invoicing and other Treasury mandates.
  • Provide small scope development for G-Invoicing transactions including in-flight orders and integrating with client systems.
  • Provide analysis services, including analysis of requirements, alternatives, and feasibility studies and creation of conceptual designs.
  • Identify opportunities for innovation and automation.
  • Support User Acceptance Testing (UAT) and other forms of testing.
  • Provide technical support for Oracle COTS G-Invoicing solutions in an O&M environment, including troubleshooting, analysis of alternatives, design, development, unit testing, and implementation of solutions and enhancements.
  • Troubleshoot and resolve the technical issues reported by users, while supporting change control processes.
  • Identify opportunities for innovation and automation.
  • Participate in system improvement efforts.
  • Develop and maintain supporting documentation (e.g., designs, etc.).
Qualifications

Required Qualifications

  • Hands-on experience providing technical support and development aligned with COTS G-Invoicing buyer and seller side solutions.
  • A minimum of ten (10) years of hands-on experience in Oracle development and functional environments.
  • In-depth experience and structural understanding of core Oracle EBS modules (including, but not limited to: Inventory, Accounts Payable [AP], Accounts Receivable [AR], iStore, Contract Lifecycle Management [CLM], and General Ledger [GL]) specifically as they relate to and interface with the U.S. Treasury Department G-Invoicing application.
  • Documented expertise identifying system bugs, performing custom development (Configuration, Extension, Modification, Localization, and Integration [CEMLIs]), and working seamlessly with third-party software interfaces, Oracle Support, Database Administrators (DBAs), and Oracle product support professionals.
  • Technical proficiency and direct experience using Oracle, PL/SQL, Azure DevOps, and webMethods data integration.
  • Documented, hands-on experience working directly with federal G-Invoicing initiatives.
  • Experience developing and maintaining system documentation
  • Experience prioritizing, troubleshooting, analyzing, and solving user reported system and process issues
  • Experience providing operational support of Oracle EBS Federal Financial Modules on a daily basis
  • Bachelor degree in Engineering, Computer Science, or related field
Additional Information

All your information will be kept confidential according to EEO guidelines.

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