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Oracle Data Center Jobs in Raleigh, NC (NOW HIRING)

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Ability to interpret data from the department's information systems such as the Transportation ...

WCPSS

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Ability to interpret data from the department's information systems such as the Transportation ...

WCPSS

Health Services Technician

Raleigh, NC · On-site

$33K - $43K/yr

Overview POSITION TITLE (Oracle title) HEALTH SERVICES TECHNICIAN WORKING TITLE Health Services ... Provides school health information and data collection support to schools, HS Support Center ...

WCPSS

Health Services Technician

Raleigh, NC · On-site

$33K - $43K/yr

Overview POSITION TITLE (Oracle title) HEALTH SERVICES TECHNICIAN WORKING TITLE Health Services ... Provides school health information and data collection support to schools, HS Support Center ...

Syntax

SAP Finance Solution Architect, Mining

Morrisville, NC · On-site +1

$77 - $103.50/hr

Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure ... Identify risks and implement controls to maintain data integrity and security. Required ...

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How much do oracle data center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for oracle data center in Raleigh, NC is $55.40, according to ZipRecruiter salary data. Most workers in this role earn between $47.45 and $64.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Oracle Data Center position, and why are they important?

To excel in an Oracle Data Center role, you need a solid understanding of data center operations, enterprise IT infrastructure, and Oracle server hardware, often supported by a technical degree or equivalent experience. Familiarity with Oracle hardware management tools, cloud platforms, virtualization technologies, and relevant certifications like Oracle Certified Professional (OCP) or CompTIA Server+ is highly valuable. Strong problem-solving skills, attention to detail, and effective teamwork are key soft skills for this position. These abilities ensure the reliability, security, and efficiency of data center operations, which are critical for supporting business continuity.

What is an Oracle Data Center job?

An Oracle Data Center job typically involves managing, maintaining, and supporting Oracle's data center infrastructure. Responsibilities may include server maintenance, network management, power and cooling systems, security monitoring, and troubleshooting hardware or software issues. Employees in these roles ensure the data center operates efficiently, securely, and with minimal downtime. Depending on the position, roles may vary from technical support to engineering and operations management.

What are some common challenges faced by professionals working in an Oracle Data Center?

Professionals in an Oracle Data Center often face challenges such as maintaining optimal system uptime, troubleshooting complex hardware or software issues, and managing large-scale upgrades with minimal disruption to business operations. The role can involve responding to urgent service incidents outside typical business hours and adapting to rapid changes in technology. Teamwork is vital, as you'll frequently coordinate with network administrators, security teams, and other IT specialists. Navigating these challenges successfully offers the chance to strengthen technical expertise and develop advanced problem-solving skills, making this a highly rewarding and dynamic career path.

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Oracle Data Center jobs near you
Infographic showing various Oracle Data Center job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $115,239 per year, or $55.4 per hour.

Customer Service Representative

WCPSS

Raleigh, NC

$14.25 - $19.50/hr

Full-time

Posted 18 days ago

Job description

Overview
POSITION TITLE (Oracle title)
CUSTOMER SERVICE REPRESENTATIVE
WORKING TITLE
Customer Service Representative-Transportation
SCHOOL/DEPARTMENT
Transportation
LOCATION
Rock Quarry Road Office Complex, Raleigh, NC
PAY GRADE
Noncertified Grade 20
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is not available for a Hybrid Telework workweek
POSITION PURPOSE:
Provides excellent transportation specific customer service for Wake County Public School System (WCPSS) while following the policies and procedures of the school system and its customer support center. Ensures that given support is provided promptly, consistently, professionally, and accurately. Sees that all inquiries are resolved and documented.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Considerable knowledge of Microsoft Office, specifically, Word and Excel; Google Apps;
  • Excellent customer service skills along with strong interpersonal skills, specifically in the areas of conflict negotiation and diffusion, problem solving, and crisis communication;
  • Ability to work in a high call volume environment with limited supervision;
  • Ability to interpret data from the department's information systems such as the Transportation Information Management System (TIMS), Global Positions System (GPS) and Cherwell;
  • Effective time management skills;
  • Ability to maintain confidentiality;
  • Ability to learn pertinent district policies and procedures rapidly, apply them in appropriate situations, and explain them to staff, parents, and the public;
  • Ability to exercise independent judgment in completing work assignments and determine when to refer situations to supervisor;
  • Ability to complete tasks and minimize errors with attention to detail;
  • Ability to multitask and process requests and concerns for multiple districts at once.
  • Ability to work within a team, demonstrate initiative, and have a logical approach for resolution;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, and the community.

EDUCATION, TRAINING, AND EXPERIENCE
  • High school diploma or equivalent; AND
  • One year of experience in a call center, customer service role, or related field; OR
  • An equivalent combination of education and relevant experience sufficient to successfully perform the

essential duties of the job.
PREFERRED QUALIFICATIONS:
  • Three years of progressively more responsible office experience in a customer service role;
  • Knowledge of school transportation operations;
  • Bilingual English and Spanish (fluent verbal and written) skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Processes telephone/voicemail and online customer service inquiries in a consistent respectful, accurate, and prompt manner during all hours of operation.
  2. Provides customer service related to transportation for WCPSS while following the policies and procedures of the school system in a timely manner.
  3. Determines customer needs accurately and uses independent judgment to solve the problem, route or escalate the call to the appropriate individual or supervisor according to standards.
  4. Thoroughly logs all findings and responses to customer inquiries.
  5. Interprets data from TIMS, GPS, Oasis, and Cherwell to resolve customer inquiries.
  6. Promotes a culture of customer service.
  7. Communicates with parents, school system staff, and vendors about student transportation.
  8. Gathers data, documentation, and records from families required to properly verify and process paperwork for stipend reimbursements.
  9. Maintains effective working relationships with central office departments and school-based staff.
  10. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, external stakeholders and members of the community staff members. Work is considered light physical work, requiring the exertion of up to ten pounds of force.
EFFECTIVE DATE: 10/2024
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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