Oracle Cloud Support Jobs (NOW HIRING)

State / Region / Province

Arizona, Connecticut, Indiana, North Carolina, Texas

Country

USA

Domain

Delivery

Interest Group

Company

ITL USA

Requisition ID

150385BR

Technical Skills 1

Technology|Oracle Apps Technical|Oracle Apps PL/SQL

Technical Skills 2

Technology|Oracle Cloud|Oracle Knowledge

The Infosys Oracle unit is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Join us to be part of a team that is at the forefront of Oracle innovation, enabling organizations to maximize their return on investment, reduce costs, and solve real-world challenges through cutting‑edge Oracle solutions.

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands‑on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross‑functional teams and do software integration.

• Experience in Oracle Apps technical and Oracle PL/SQL.
• Knowledge of Oracle Cloud.
• Experience with development and unit testing of integration components and web services (SOAP/REST) using OIC.
• VBS/VBCS UI development, FA api’s, Grovy scripting, ERP Cloud database understanding, BI Pub development, Apps Composure and personalization, PL/SQL development, ORDS etc.
• Experience with integrations.
• Experience of system interfaces (predominantly on a PaaS Cloud).
• Experience in building integration in OIC using REST/SOAP Services.
• Provide hands‑on technical and development support for implemented integrations in OIC to Oracle ERP Cloud.
• Design and implement integrations using Oracle Integration Cloud (OIC), including App‑driven orchestration, scheduled integrations, and file‑based integrations.
• Develop and manage REST and SOAP web services, adapters, and connectors for Oracle SaaS and third‑party applications.

• Collaborate with functional teams to understand business requirements and translate them into technical solutions.
• Monitor and troubleshoot integration issues, ensuring high availability and performance.
• Maintain documentation for integrations, configurations, and deployment processes.
• Ensure compliance with security standards, data governance, and best practices.
• Hands‑on analysis, design, testing, implementation, and post‑implementation experience.

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.