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Optometry Receptionist Jobs in Philadelphia, PA (NOW HIRING)

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Optometry Receptionist information

See Philadelphia, PA salary details

$9

$16

$23

How much do optometry receptionist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for optometry receptionist in Philadelphia, PA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What does an optometry receptionist do?

An optometry receptionist is responsible for greeting patients, scheduling appointments, managing patient records, answering phone calls, and handling billing and insurance paperwork. They serve as the first point of contact in an optometry office, helping to ensure a smooth and efficient patient experience. Strong organizational and communication skills are essential for this role, as is the ability to maintain confidentiality and handle sensitive information.

What are some common challenges faced by an optometry receptionist and how can they be effectively managed?

Optometry Receptionists often handle a high volume of patient interactions, manage appointment scheduling complexities, and assist with both administrative tasks and insurance processing. Balancing these responsibilities while maintaining a welcoming and efficient front desk environment can be challenging, especially during peak hours. Effective time management, clear communication skills, and familiarity with practice management software are key to staying organized and providing excellent patient service. Proactively learning about insurance policies and office workflows can also help minimize common obstacles in the role.

What are the key skills and qualifications needed to thrive as an optometry receptionist, and why are they important?

To thrive as an Optometry Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, electronic health record (EHR) systems, and basic billing or insurance processes is typically required. Excellent customer service, communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills ensure smooth office operations, positive patient experiences, and effective support for the clinical team.

What is the difference between Optometry Receptionist vs Optometry Technician?

AspectOptometry ReceptionistOptometry Technician
CredentialsHigh school diploma or equivalent; some certificationsCertification or training in optometry assisting
Work EnvironmentFront desk, patient check-in, schedulingClinical setting, assisting with eye exams
Employer & IndustryOptometry clinics, eye care centersOptometry clinics, eye care centers
Common Search & ComparisonPatient interaction, administrative tasksAssisting with exams, technical procedures

The main difference is that an Optometry Receptionist handles administrative duties like scheduling and patient check-in, while an Optometry Technician performs clinical tasks such as assisting with eye exams. Both roles are essential in eye care settings and often work together to ensure smooth patient experiences.

What are popular job titles related to Optometry Receptionist jobs in Philadelphia, PA?

For Optometry Receptionist jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Optometry Receptionist jobs in Philadelphia, PA look for?

The top searched job categories for Optometry Receptionist jobs in Philadelphia, PA are:

Optometry Receptionist jobs near you
Infographic showing various Optometry Receptionist job openings in Philadelphia, PA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,394 per year, or $18 per hour.

Patient Service Representative / Medical Receptionist (Part Time)

Center for Advanced Eye Care

Wilmington, DE • On-site

$16 - $19.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Center for Advanced Eye Care and Simon Eye are partner practices with a combined 32 Optometrists, 8 Ophthalmologists, and 185 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a Patient Service Representative / Medical Receptionist every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect. We're looking for a dynamic and customer-focused individual. This role combines both call center responsibilities and front desk duties, providing a unique and rewarding opportunity to engage with patients both over the phone and in person.
What You'll Do:
  • PSR Duties:
    • Respond to incoming patient phone calls, keep accurate records of patient interactions and transactions
    • Schedule patient appointments, including outbound annual appointment reminders
    • Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
    • Perform patient verifications
    • Contact patients via telephone to confirm upcoming appointments
  • Receptionist Duties:
    • Accurately enter and communicate patient charges
    • Collect co-payments from patients as required by insurance guidelines
    • Review registration information on file, verify insurance plan information
    • Update and maintain patient insurance and demographic information
    • Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Center for Advanced Eye Care departments when needed
    • Schedule patient appointments
    • Communicate with providers and staff throughout daily events
What You'll Need:
  • At least 2 years of experience providing exceptional customer service, preferably in a call center and/or medical environment
  • Excellent communication skills, both written and verbal.
  • Proficiency in using computer databases including typing accuracy.
  • Ability to work quickly and accurately while maintaining a positive patient experience.
  • Strong problem-solving skills and a proactive approach to resolving issues.
  • High Level of professionalism and friendly approachable demeanor.
  • Strong organizational skills and attention to detail.
  • Ability to work two evenings per week and two Saturdays per month to meet patient needs.

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