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Optometry Receptionist Jobs in Massachusetts (NOW HIRING)

Fairview Eye Care

Receptionist

Chicopee, MA · On-site

$15.75 - $20.75/hr

Join our team at Fairview Eye Care in Chicopee, MA, and become a vital part of the optometry industry. We are looking for a dedicated Receptionist who thrives in a fast-paced environment and is ...

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Optometry Receptionist information

See Massachusetts salary details

$10

$19

$27

How much do optometry receptionist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for optometry receptionist in Massachusetts is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Optometry Receptionist, and why are they important?

To thrive as an Optometry Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, electronic health record (EHR) systems, and basic billing or insurance processes is typically required. Excellent customer service, communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills ensure smooth office operations, positive patient experiences, and effective support for the clinical team.

What are the main responsibilities of an optometry receptionist?

An optometry receptionist is responsible for greeting patients, scheduling appointments, managing patient records, answering phone calls, and handling billing and insurance paperwork. They serve as the first point of contact in an optometry office, helping to ensure a smooth and efficient patient experience. Strong organizational and communication skills are essential for this role, as is the ability to maintain confidentiality and handle sensitive information.

What are some common challenges faced by an Optometry Receptionist and how can they be effectively managed?

Optometry Receptionists often handle a high volume of patient interactions, manage appointment scheduling complexities, and assist with both administrative tasks and insurance processing. Balancing these responsibilities while maintaining a welcoming and efficient front desk environment can be challenging, especially during peak hours. Effective time management, clear communication skills, and familiarity with practice management software are key to staying organized and providing excellent patient service. Proactively learning about insurance policies and office workflows can also help minimize common obstacles in the role.

What is the difference between Optometry Receptionist vs Optometry Technician?

AspectOptometry ReceptionistOptometry Technician
CredentialsHigh school diploma or equivalent; some certificationsCertification or training in optometry assisting
Work EnvironmentFront desk, patient check-in, schedulingClinical setting, assisting with eye exams
Employer & IndustryOptometry clinics, eye care centersOptometry clinics, eye care centers
Common Search & ComparisonPatient interaction, administrative tasksAssisting with exams, technical procedures

The main difference is that an Optometry Receptionist handles administrative duties like scheduling and patient check-in, while an Optometry Technician performs clinical tasks such as assisting with eye exams. Both roles are essential in eye care settings and often work together to ensure smooth patient experiences.

What are the most commonly searched types of Optometry Receptionist jobs in Massachusetts? The most popular types of Optometry Receptionist jobs in Massachusetts are:
What are popular job titles related to Optometry Receptionist jobs in Massachusetts? For Optometry Receptionist jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Optometry Receptionist jobs in Massachusetts look for? The top searched job categories for Optometry Receptionist jobs in Massachusetts are:
Optometry Receptionist jobs near you
Infographic showing various Optometry Receptionist job openings in Massachusetts as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,471 per year, or $19.5 per hour.

Receptionist

Fairview Eye Care

Chicopee, MA • On-site

$15.75 - $20.75/hr

Full-time

Medical, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Exciting Opportunity at Fairview Eye Care for a Receptionist!

Join our team at Fairview Eye Care in Chicopee, MA, and become a vital part of the optometry industry. We are looking for a dedicated Receptionist who thrives in a fast-paced environment and is passionate about making a positive impact on our patients' lives.

Daily Responsibilities:

  • Greet and check-in patients
  • Schedule appointments and answer phone calls
  • Verify insurance information
  • Check out patients
  • Scan documents in EHR

Required Skills:

  • Excellent customer service and phone etiquette
  • Ability to multitask effectively
  • Experience in a medical office setting preferred
  • Adherence to HIPAA guidelines

Salary and Benefits:

At Fairview Eye Care, we offer competitive salaries and benefits, including 401(k) options, flexible schedules, holiday pay, and paid time off.

About Fairview Eye Care:

At Fairview Eye Care, we are dedicated to providing exceptional eye care services to our patients. Our team values professionalism, compassion, and continuous learning to deliver the best possible care. Join us in our mission to help our community see clearly and live their best lives.

DEI Statement:

At Fairview Eye Care, we are committed to creating a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We celebrate individual differences and promote equal opportunities for all.

EEO Statement:

Fairview Eye Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.


Employment Type: Full Time
Bonus/Commission: No