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Optometry Receptionist Jobs in Massachusetts (NOW HIRING)

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Optometry Receptionist information

See Massachusetts salary details

$10

$19

$27

How much do optometry receptionist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for optometry receptionist in Massachusetts is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

What does an optometry receptionist do?

An optometry receptionist is responsible for greeting patients, scheduling appointments, managing patient records, answering phone calls, and handling billing and insurance paperwork. They serve as the first point of contact in an optometry office, helping to ensure a smooth and efficient patient experience. Strong organizational and communication skills are essential for this role, as is the ability to maintain confidentiality and handle sensitive information.

What are some common challenges faced by an optometry receptionist and how can they be effectively managed?

Optometry Receptionists often handle a high volume of patient interactions, manage appointment scheduling complexities, and assist with both administrative tasks and insurance processing. Balancing these responsibilities while maintaining a welcoming and efficient front desk environment can be challenging, especially during peak hours. Effective time management, clear communication skills, and familiarity with practice management software are key to staying organized and providing excellent patient service. Proactively learning about insurance policies and office workflows can also help minimize common obstacles in the role.

What are the key skills and qualifications needed to thrive as an optometry receptionist, and why are they important?

To thrive as an Optometry Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of medical office procedures, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, electronic health record (EHR) systems, and basic billing or insurance processes is typically required. Excellent customer service, communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills ensure smooth office operations, positive patient experiences, and effective support for the clinical team.

What is the difference between Optometry Receptionist vs Optometry Technician?

AspectOptometry ReceptionistOptometry Technician
CredentialsHigh school diploma or equivalent; some certificationsCertification or training in optometry assisting
Work EnvironmentFront desk, patient check-in, schedulingClinical setting, assisting with eye exams
Employer & IndustryOptometry clinics, eye care centersOptometry clinics, eye care centers
Common Search & ComparisonPatient interaction, administrative tasksAssisting with exams, technical procedures

The main difference is that an Optometry Receptionist handles administrative duties like scheduling and patient check-in, while an Optometry Technician performs clinical tasks such as assisting with eye exams. Both roles are essential in eye care settings and often work together to ensure smooth patient experiences.

What are the most commonly searched types of Optometry Receptionist jobs in Massachusetts?

The most popular types of Optometry Receptionist jobs in Massachusetts are:

What are popular job titles related to Optometry Receptionist jobs in Massachusetts?

For Optometry Receptionist jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Optometry Receptionist jobs in Massachusetts look for?

The top searched job categories for Optometry Receptionist jobs in Massachusetts are:

Optometry Receptionist jobs near you
Infographic showing various Optometry Receptionist job openings in Massachusetts as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,471 per year, or $19.5 per hour.

Receptionist/Office Manager

Belchertown Eye Care and Sunglass Shop

Belchertown, MA • On-site

$27 - $35/hr

Full-time

Vision, Retirement, PTO

Posted 18 days ago

Job description

Belchertown Eye Care is looking for an exceptional Receptionist/Office Manager to become the heart of our practice. This is much more than a front desk position. It is an opportunity to help people feel cared for and be part of a team who genuinely loves what we do.

The ideal candidate, most importantly, will provide a superb customer experience and have an always friendly and helpful demeanor with excellent communication skills. Prior administrative experience working in an Optometric / Ophthalmic office supporting multiple levels of employees is required. He/she greets patients and must be kind and approachable at all times. The ideal candidate has a healthy initiative and can anticipate needs.

Responsibilities: 

  • Reception - Welcome patients with a smile, answer phones, triage, schedule patients, handle recalls and referrals, insurance verification. Answer questions related to both Optometry and Optical areas of the practice, resolving patient concerns, all with the goal of helping to increase optical sales. Proficient in using an EHR, preferably, MaximEyes as well as Quick Books and Weave. 
  • Manage - Oversee general administrative functions in the office. Front desk management, organize company meetings. Supervise, monitor and delegate work to administrative staff as needed. Keep the office running smoothly. Organize onboarding programs for new employees. . 
  • Coordination - Respond to correspondence. Sort and organize company emails. Provide support to other administrative staff including answering phones. Organize and maintain a system for accounts receivable and payable, coordinate and prepare documents and/or files for the Doctor.

Requirements:

  • A high school diploma or equivalent is required; Associate degree preferred
  • Three years of previous office management experience at either an Optometry or Ophthalmology practice
  • Superb communication skills

About Belchertown Eye Care:

Belchertown Eye Care is an independently owned Optical shop/Optometric practice dedicated to memorably touching lives by providing the best customer experience and the most comfortable pair of glasses for every patient. Our employees enjoy a work culture that promotes striving for excellence through kindness attention to detail and a network that feels like family. 

Belchertown Eye Care benefits include paid time off, quarterly performance bonus, retirement savings and professional development, complimentary prescription eyeglasses along with generous family discounts. 

Employees can also take advantage of additional complimentary prescription offerings, business casual dress code, and free parking.

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