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Optometry Front Desk Jobs in Ohio (NOW HIRING)

Optimal Eye Care

Optometric Technician

Lewis Center, OH · On-site

$15.50 - $19.25/hr

  • Medical

  • Vision

  • Retirement

Our single location, privately owned optometry practice is looking for an Optometric Technician who ... Support front desk or optical staff as needed * Display a professional attitude with staff and ...

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Optometry Front Desk information

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$15

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How much do optometry front desk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for optometry front desk in Ohio is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.60 per hour, depending on experience, location, and employer.

What is an optometry front desk?

Optometry Front Desk staff are administrative professionals who serve as the first point of contact for patients at an optometry clinic or office. They handle patient check-ins and check-outs, schedule appointments, answer phone calls, verify insurance information, and manage patient records. Their role is essential for ensuring smooth office operations and providing excellent customer service. Additionally, they may assist with billing, coordinate with optometrists, and maintain a welcoming environment for all visitors.

What are the key skills and qualifications needed to thrive as an optometry front desk professional?

To thrive as an Optometry Front Desk professional, you need strong organizational skills, attention to detail, and experience with scheduling and patient intake, typically supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHRs), and insurance billing systems is highly beneficial. Outstanding customer service, clear communication, and multitasking abilities help you create a welcoming environment and efficiently manage patient flow. These skills are essential for ensuring smooth office operations, patient satisfaction, and accurate administrative processing in an optometry practice.

What are the most common challenges faced by optometry front desk staff, and how can they be managed effectively?

Optometry Front Desk staff often juggle multiple tasks simultaneously, such as scheduling appointments, managing patient records, handling insurance verifications, and addressing patient inquiries. Managing high patient volumes during peak hours can be especially challenging, requiring strong organizational and communication skills. Effective use of practice management software and clear protocols for triaging tasks can help streamline workflow and reduce stress. Regular team check-ins and ongoing training also support smooth collaboration with optometrists, technicians, and billing staff.

What is the difference between Optometry Front Desk vs Optometry Technician?

AspectOptometry Front DeskOptometry Technician
CredentialsHigh school diploma or equivalent; customer service skillsCertification or training in optometry assisting; some states require licensing
Work EnvironmentReception area, administrative tasks, patient check-in/outClinical setting, assisting with eye exams and testing
Employer & Industry UsageOptometry clinics, eye care centers, retail optical storesOptometry clinics, eye care centers, hospitals

Optometry Front Desk staff primarily handle administrative and patient reception duties, while Optometry Technicians assist with clinical tasks and eye exams. Both roles are essential in eye care settings, but they differ in responsibilities and required skills.

Optometry Front Desk jobs near you
Infographic showing various Optometry Front Desk job openings in Ohio as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,052 per year, or $15.9 per hour.

Patient Service/Front Desk Coordinator Part Time

MyEyeDr.

Ashville, OH • On-site

$14.75 - $19.75/hr

Part-time

Re-posted 21 days ago

MyEyeDr. rating

6.3

Company rating: 6.3 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

669th of 888 rated healthcare providers

Job description

Description

About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. 

You Will

  • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience 
  • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments 
  • Assist in appointment confirmations and patient outreach in partnership with Doctor availability 
  • Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed 
  • Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) 
  • Collaborate with doctor(s) and team members to provide seamless patient experience

About You

  • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks 
  • Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff 
  • Flexible, nimble and agile mindset with the ability to wear multiple hats 
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment 
  • Team player who is willing to collaborate to provide the best patient experience 
  • Computer Savvy with excellent oral and written communication skills 
  • Professional attitude and ability to problem solve and respond to patient service requests 

Growth With Us

  • Grow and develop your career through role specific training programs 
  • Participate in our Vision coverage and associate discounts on our products 

Introduction | MyEyeDr. 

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. 

This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. 

MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

What MyEyeDr. employees say

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Benefits

Hours and flexibility

Workplace

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About MyEyeDr.

Sourced by ZipRecruiter

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Vienna, VA, US

Year founded

2001

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