ZipRecruiter

Log In

1

Optical Retail Manager Jobs in Iowa (NOW HIRING)

National Vision

Assistant Manager - Optical

Ankeny, IA · On-site

Company Description America's Best is part of National Vision, one of the largest optical retailers ... By overseeing the daily operations of our stores, including personnel management and inventory ...

National Vision

Assistant Manager - Optical

Ankeny, IA · On-site

Company Description America's Best is part of National Vision, one of the largest optical retailers ... By overseeing the daily operations of our stores, including personnel management and inventory ...

Stanton Optical

Doctor's Technician

Davenport, IA · On-site

Store (Brand) Manager Location: On-site Store Location Are you passionate about helping others? Do ... As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our ...

Now Optics

Clinical Services Manager

Davenport, IA · On-site

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our ...

Stanton Optical

Sales Consultant

Davenport, IA · On-site

Brand Manager Location: Store Location Does a dynamic, exciting and results driven fast-paced ... As a leading optical retailer, we offer some of the nation's most desirable optical brands Our team ...

Essilor

EyeCare Advisor

Dubuque, IA · On-site

$14.25 - $15.50/hr

Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. * Shows ...

EssilorLuxottica

EyeCare Advisor

Dubuque, IA · On-site

$14.25 - $15.50/hr

Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. * Shows ...

next page

Showing results 1-20

All JobsOptical Retail JobsOptical Retail Manager JobsOptical Retail Manager Jobs in Iowa

Optical Retail Manager information

What does an optical retail manager do?

An Optical Retail Manager is responsible for overseeing the daily operations of an optical store, which sells eyewear and related products. They manage staff, ensure excellent customer service, handle inventory, and coordinate sales and marketing efforts. Additionally, they may assist customers with selecting frames, work with optometrists, and ensure the store complies with industry regulations. Their role combines retail management skills with specialized knowledge of optical products.

What is the difference between Optical Retail Manager vs Optical Sales Associate?

AspectOptical Retail ManagerOptical Sales Associate
CredentialsHigh school diploma or equivalent; some may have optical or retail management certificationsHigh school diploma or equivalent; sales or customer service experience preferred
Work EnvironmentSupervises staff, manages store operations, and ensures customer satisfactionAssists customers, sells eyewear, and provides product information
Industry UsageCommonly found in optical retail stores, chains, and independent shopsTypically employed in optical retail settings, assisting customers directly

The main difference is that Optical Retail Managers oversee store operations and staff, while Optical Sales Associates focus on customer service and eyewear sales. Both roles are essential in optical retail, but the manager has additional responsibilities related to management and store performance.

What are the key skills and qualifications needed to thrive as an optical retail manager, and why are they important?

To thrive as an Optical Retail Manager, you need expertise in optical products and services, retail operations, and sales management, often supported by experience in the optical industry or a related certification. Familiarity with point-of-sale (POS) systems, inventory management software, and basic optometric tools is typically required. Strong leadership, customer service, and problem-solving skills set outstanding managers apart in this role. These skills ensure efficient store operations, high customer satisfaction, and achievement of sales targets in a competitive retail environment.

What are some common challenges optical retail managers face when balancing customer service with business operations?

Optical Retail Managers often encounter the challenge of delivering exceptional customer service while also ensuring smooth business operations, such as inventory management and sales targets. Balancing staff schedules, maintaining product knowledge among team members, and adapting to evolving eyewear trends are key aspects of the role. Managers must also handle customer concerns effectively, all while driving profitability and meeting compliance standards. Successful Optical Retail Managers are proactive communicators who foster teamwork and maintain a customer-focused environment without compromising on operational efficiency.
What are popular job titles related to Optical Retail Manager jobs in Iowa? For Optical Retail Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Optical Retail Manager jobs in Iowa look for? The top searched job categories for Optical Retail Manager jobs in Iowa are:
What cities in Iowa are hiring for Optical Retail Manager jobs? Cities in Iowa with the most Optical Retail Manager job openings:
Optical Retail Manager jobs near you

Optical Retail Sales Associate FT Dubuque, IA

Eyemart Express

Dubuque, IA • On-site

$15 - $18/hr

Full-time

Re-posted 10 days ago

Eyemart Express rating

6.1

Company rating: 6.1 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

21st of 39 rated optical retailers

Job description

Optical Retail Sales Associate Full Time
$15-$18 an hour + Incentives!
Optical Retail Sales experience is preferred but not required. We are willing to train.
Job Description:
The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Retail Associate will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Retail Associate is responsible for dispensing the glasses to the patient.
Duties and Responsibilities:
  • Provide exceptional customer service
  • Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
  • Compute and process payment transactions/refunds using in-house Point of Sale system
  • Perform other administrative tasks as assigned
  • Process insurance claims
  • Maintain up-to-date knowledge of products
  • Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
  • Input customer information into computer system
  • Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
  • Take necessary measurements (i.e. measuring the patient's pupillary distance)
  • Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
  • Pull correct lenses according to work order specifications
  • Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly
  • Educate patient on how best to care for their glasses
  • Adjust/repair damaged frames, replace nose pads and missing screws
  • Price, stock and straighten merchandise

Education and Experience Requirements:
  • High School Diploma or GED
  • Experience working in retail, customer service, or sales
  • Experience working in the optical industry is preferred

Skills and Abilities:
  • Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift)
  • Ability to occasionally stoop, bend, kneel, crouch, reach, and twist
  • Ability to lift, carry, push, and/or pull up to approximately 25 lbs
  • Must possess excellent hand-eye coordination and fine motor skills
  • Ability to operate basic office equipment
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly
  • Ability to multi-task
  • Ability to identify and solve problems, and facilitate problem solving
  • Attention to detail
  • Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist
  • Ability to deal with stressful situations such as dissatisfied customers
  • Ability to establish and maintain effective working relationships with fellow employees

Working Environment:
  • Work is performed primarily in an indoor retail store setting
  • High level of interaction with general public
  • Work is independent and with patients
  • Environment is often fast-paced and deadline oriented
  • Work with small manual tools (screwdriver, pliers, etc.) on a regular basis
  • Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

What Eyemart Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply