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Optical Practice Manager Jobs in Wisconsin (NOW HIRING)

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area ... Ensure store is compliant with all company HR policies and practices as well as federal and state ...

Shopko Optical

General Manager - Bench

Grand Chute, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area ... Ensure store is compliant with all company HR policies and practices as well as federal and state ...

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area ... Ensure store is compliant with all company HR policies and practices as well as federal and state ...

Shopko Optical

General Manager - Bench

Green Bay, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Green Bay, WI area ... Ensure store is compliant with all company HR policies and practices as well as federal and state ...

Shopko Optical

General Manager - Bench

Appleton, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area ... Ensure store is compliant with all company HR policies and practices as well as federal and state ...

Shopko Optical

General Manager - Bench

Neenah, WI · On-site

Shopko Optical is seeking a General Manager - Bench to lead our teams within the Appleton, WI area ... Ensure store is compliant with all company HR policies and practices as well as federal and state ...

SEE Eyewear

Optical Stylist, Part-Time

Madison, WI · On-site

$17.50 - $22.50/hr

OPTICAL STYLIST SEE Eyewear is addicted to uncovering hidden gems--and not just within our product ... practice management systems. * Perform daily operational tasks, including but not limited to ...

Midline Vision

Optical Store Manager

Antigo, WI

Our growing team needs a store manager to help us deliver a great patient experience in our ... Drive profitable store sales by fostering a retail selling culture by practicing and coaching ...

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Optical Practice Manager information

See Wisconsin salary details

$21.7K

$73.9K

$256.9K

How much do optical practice manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for optical practice manager in Wisconsin is $73,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $77,200.00 per year, depending on experience, location, and employer.

What is an optical practice manager?

An Optical Practice Manager is a professional responsible for overseeing the daily operations of an optometry or ophthalmology practice. Their duties typically include managing staff, handling scheduling and patient flow, ensuring compliance with healthcare regulations, maintaining inventory of optical products, and supporting the financial health of the practice. They also play a key role in delivering quality customer service and implementing business strategies to grow the practice. Effective communication, organizational, and leadership skills are essential for success in this role.

What are some common challenges an optical practice manager faces in balancing patient care with business operations?

Optical Practice Managers often juggle the dual responsibilities of ensuring high-quality patient care while managing the business aspects of the practice. Common challenges include optimizing appointment scheduling to minimize patient wait times, handling insurance claims efficiently, maintaining inventory of frames and lenses, and training staff on customer service and compliance. Balancing these tasks requires strong organizational skills and the ability to adapt quickly to unforeseen issues, all while fostering a positive team environment and supporting optometrists in delivering excellent care.

What are the key skills and qualifications needed to thrive as an optical practice manager, and why are they important?

To thrive as an Optical Practice Manager, you need strong leadership skills, experience in optical dispensing, and a background in business or healthcare management. Familiarity with optical practice management software, inventory systems, and knowledge of relevant certifications such as ABO certification are often required. Excellent communication, problem-solving abilities, and customer service skills help build a cohesive team and ensure high patient satisfaction. These skills and qualities are essential for efficiently running the practice, driving business growth, and maintaining superior patient care standards.

What is the difference between Optical Practice Manager vs Optical Technician?

AspectOptical Practice ManagerOptical Technician
CredentialsTypically requires management experience, optical industry knowledge, and sometimes certification in optical managementRequires optical dispensing certification or diploma, technical training in lens fitting and optical equipment
Work EnvironmentOffice-based, overseeing practice operations, staff management, and customer serviceWork in optical labs or retail settings, focusing on lens fitting, repairs, and technical optical work
Employer & Industry UsageOptical practices, eyewear retailers, healthcare clinicsOptical labs, eyewear retail stores, optical manufacturing facilities

The main difference between an Optical Practice Manager and an Optical Technician lies in their roles. The Practice Manager oversees the entire optical practice, focusing on management, operations, and customer service. In contrast, the Optical Technician specializes in the technical aspects of lens fitting and optical equipment. Both roles are essential in the optical industry but serve different functions within the practice or lab environment.

What are popular job titles related to Optical Practice Manager jobs in Wisconsin?

For Optical Practice Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Optical Practice Manager jobs in Wisconsin look for?

The top searched job categories for Optical Practice Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Optical Practice Manager jobs?

Cities in Wisconsin with the most Optical Practice Manager job openings:

Optical Practice Manager jobs near you

General Manager - West Bend, WI

Shopko Optical

West Bend, WI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 40 rated optical retailers

Job description

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an Optical Manager to lead our team in our West Bend, WI location! 

POSITION SUMMARY:

Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.

 Taking Care of our teams who take Care of our Patients

  • Competitive Wages          
  • 401K with Match  
  • Vacation Pay/Personal Day  
  • Volunteer Time Off  
  • Sick Pay 
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

DRIVE BUSINESS

  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales

LEADERSHIP 

  • Hire, develop and train teammates
  • Manage teammate performance
  • Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response
  • Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information

CUSTOMER SERVICE AND PATIENT CARE

  • Provide and continuously model excellent customer service in all customer interactions
  • Provide appropriate direction and feedback to the team related to customer service
  • Dispense eyewear according to professional standards
  • Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls

 

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

  • ABO/Shopko OCE Certification required within 12 months of hire/promotion
  • High School Graduate or equivalent
  • 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
  • Optician experience desired
  • Proven ability to lead, coach and build relationships in a professional environment
  • Able to direct and motivate a diverse teammate network
  • Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to multi-task and remain flexible in an ever-changing environment

What Shopko Optical employees say

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