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Optical Lab Customer Service Representative Jobs

PT Optical Sales Associate

Sheboygan, WI · On-site

$16 - $19.75/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Plover, WI · On-site

$15.75 - $19.25/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Watertown, WI · On-site

$15.25 - $18.75/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Papillion, NE · On-site

$14.75 - $18.25/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Green Bay, WI · On-site

$15.50 - $19.25/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Watertown, SD · On-site

$15.25 - $18.75/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

PT Optical Sales Associate

Faribault, MN · On-site

$16 - $22.40/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Escanaba, MI · On-site

$14.50 - $17.75/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Hartford, WI · On-site

$17.50 - $21.50/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Fremont, NE · On-site

$15.25 - $19/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Hudson, WI · On-site

$16.50 - $20.50/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Optical Sales Associate

Monroe, WI · On-site

$15 - $18.50/hr

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab.

Showing results 21-40

Optical Lab Customer Service Representative information

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How much do optical lab customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for optical lab customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Optical Lab Customer Service Representative vs Optical Sales Associate?

AspectOptical Lab Customer Service RepresentativeOptical Sales Associate
CredentialsHigh school diploma; some roles may require optical certificationsHigh school diploma; sales or customer service experience preferred
Work EnvironmentOptical labs, customer service centersOptical retail stores, eyewear boutiques
Employer & Industry UsageOptical labs, eyewear manufacturing companiesOptical retail stores, eyewear retailers
Common Search & ComparisonCustomer service, lab support, order processingEyewear sales, customer assistance, product knowledge

The main difference is that Optical Lab Customer Service Representatives focus on supporting optical labs by handling customer inquiries, order processing, and technical support related to eyewear manufacturing. In contrast, Optical Sales Associates primarily work in retail settings, assisting customers in selecting eyewear and promoting products. Both roles require strong communication skills, but their work environments and daily tasks differ significantly.

What states have the most Optical Lab Customer Service Representative jobs?

States with the most job openings for Optical Lab Customer Service Representative jobs include:

What are popular job titles related to Optical Lab Customer Service Representative jobs?

For Optical Lab Customer Service Representative jobs, the most frequently searched job titles are:

Optical Lab Manager FT Houston, TX Area

Katy, TX • On-site

Eyemart Express
Retail • 1 - 5K employees

Full-time

Dental, Vision, Life, Retirement

Re-posted 25 days ago


Eyemart Express rating

6.2

Company rating: 6.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz


Job description

Optical Lab Manager Full-Time
30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses � our customers never miss a moment. Now, you can join one of the nation's top optical retailers and improve lives by helping people see better.
As an Optical Lab Manager, you'll lead your team to ensure timely and accurate production of eyeglasses, maintaining high standards of quality and efficiency. Your experience in optical lab management will help drive our growth and deliver amazing customer experiences.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.
Responsibilities:
  • Lab Management: Maintain the lab area and equipment in a safe and organized manner. Manage the lab team to meet all production goals and objectives.
  • Equipment Maintenance: Perform daily, weekly, and monthly lab equipment maintenance as scheduled and in accordance with lab/equipment manual specifications.
  • Problem Solving: Identify and solve problems, and facilitate problem-solving among the team.
  • Operational Excellence: Correctly read and interpret prescription specifications, ensure proper lens cutting, and maintain high levels of workmanship and quality.

Requirements:
  • High School Diploma or GED
  • Experience working in the optical industry
  • Experience managing people is preferred
  • Experience working in a lab environment and with optical lab machinery

Benefits:
  • Vision Insurance
  • Dental Insurance
  • Matching 401k
  • Short-Term and Long-Term Disability
  • Life Insurance
  • Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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