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Optical Fiber Jobs in Calgary, AB (NOW HIRING)

About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We ...

HDD Locator (Travel Required)

Calgary, AB · On-site

CA$32 - CA$42/hr

HDD Locator Position Summary BAAC Construction is hiring a full-time, experienced HDD Locator to support fibre optic and underground utility installations across Western Canada. In this role, you ...

HDD Driller (Travel Required)

Calgary, AB · On-site

CA$32 - CA$42/hr

Position Summary BAAC Construction is hiring a full-time experienced HDD Driller to support fibre optic and underground utility installations across Western Canada. In this role, you will ...

Gain in-depth knowledge of key quality service indicators within the geographic area of responsibility Knowledge of Optical Fibre, SONET, and TCP/IP is required. Participate in retune activities ...

AFL is a leading provider of integrated solutions in the fiber optics industry. By offering expertise, products, and services in engineering, construction, and installation and repairs, AFL provides ...

Install, examine, replace or repair electrical wiring, receptacles, switch boxes, feeders, fibre-optic and coaxial cable assemblies, lighting fixtures and other electrical components * Install rigid ...

... fiber optics, telephone or wireless systems and powerline carrier systems. · Familiar with construction and apparatus testing standards and procedures. NETA III or IV certification is a plus. · ...

Telecommunications and fiber optic construction experience are considered assets * Ability to manage competing priorities while maintaining a high level of professionalism and confidentiality Work ...

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Optical Fiber information

See Calgary, AB salary details

$10

$25

$50

How much do optical fiber jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for optical fiber in Calgary, AB is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Optical Fiber vs Cable Installer?

AspectOptical FiberCable Installer
Required CertificationsFiber optic certification, OSHA safety trainingGeneral electrical or construction safety certifications
Work EnvironmentIndoor/outdoor, telecommunications facilities, data centersResidential, commercial buildings, outdoor utility lines
Industry UsageTelecommunications, internet service providersTelecommunications, cable TV, internet providers
Job FocusInstalling, splicing, testing fiber optic cablesInstalling, routing, and connecting various cables

Optical Fiber technicians specialize in installing and maintaining fiber optic cables used for high-speed data transmission, requiring specific certifications and working mainly in telecommunications environments. Cable Installers focus on installing various types of cables, including coaxial and Ethernet, in residential and commercial settings. While both roles involve cable installation, optical fiber work emphasizes precision and specialized skills for fiber optics, whereas cable installers handle broader cable types in diverse environments.

How do I start a career in optical fiber?

To start a career in optical fiber, pursue relevant education such as a high school diploma or technical training in telecommunications or electronics. Gaining skills in fiber optic installation, splicing, and testing, along with certifications like FOA or OSHA, can improve job prospects; entry-level positions often require physical stamina and attention to detail.

Is optical fiber a good career?

Optical fiber technicians and engineers work with installing, maintaining, and repairing fiber optic networks, which are essential for high-speed internet and telecommunications. The field offers steady employment, requires technical skills, and often involves certifications and physical work in various environments. It can be a stable and rewarding career for those interested in technology and infrastructure development.

What cities near Calgary, AB are hiring for Optical Fiber jobs?

Cities near Calgary, AB with the most Optical Fiber job openings:

Infographic showing various Optical Fiber job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $53,455 per year, or $25.7 per hour.

Customer Service Representative

Canadian Fiber Optics

Calgary, AB • On-site

Full-time

Posted 9 days ago


Job description

About the Company

Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are builton a foundation ofCourage,Curiosity,CompassionandHumility. And the truth is... we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.

Job Summary:

We are seeking a reliable, and customer-focused Customer Service Representative to join our growing team. We are looking for someone energetic, outgoing, and driven to exceed customer expectations. The ideal candidate will bring a strong background in customer service, preferably with call center experience and a passion for creating positive customer experience.

What you will be doing:

  • Engage with residential and business customers via phone, email, and chat to provide solutions related to product knowledge, billing, collections, technical support, and retention.
  • Troubleshoot at a tier 1 level and resolve technical issues, including Wi-Fi connectivity and service interruptions.
  • Guide customers through service upgrades and activate new features as needed.
  • Retain customers by offering solutions and alternatives during cancellation inquiries.
  • Handle account setup, deactivation, billing inquiries, and payment processing.
  • Document customer interactions and updates accurately in the CRM system.
  • Follow up with customers to ensure satisfaction and build long-term relationships.
  • Participate actively in ongoing training and skill development sessions.
  • Stay informed about product updates, promotions, and new services.
  • Consistently meet or exceed key performance metrics for customer satisfaction and service quality.
  • Handle inbound sales calls and close service agreements when appropriate.

What we are looking for:

  • A minimum of 2 years experience in a similar role.
  • Experience in customer service
  • Knowledge of technical support is an asset but not required
  • Excellent communication skills, both verbal and written.
  • Strong organizational and time management abilities.
  • Confident problem-solver with strong attention to detail.
  • Comfortable managing multiple tasks in a fast-paced environment.
  • Team player with the ability to work independently.
  • Adaptable and responsive to changing business needs.
  • Knowledge of construction or fiber optic technology is an asset.

What We Offer:

At Canadian Fiber Optics Corp. our priority is our employees. The "work-hard-play-hard" isn't just a saying for us - we are agile, passionate and energetic. We check our egos at the door, roll up our sleeves, move fast, get things done and support each other. Our leaders inspire the team, truly welcoming all members to be open, honest and provide feedback without fear of judgement. We want the curious, the champions and the collaborators.

We are consistently working to provide a safe work environment, competitive wages - including strong commission-based compensation, and many opportunities to learn and grow. If you commit to delivering results and make a difference, we look forward to hearing from you.

Work Schedule:

  • Must be available to work evenings and weekends based on customer and business needs.