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Optical Associate Jobs in Sutherland, VA (NOW HIRING)

esr

Optical Sales Associate

Richmond, VA · On-site

$15.75 - $19.50/hr

We are searching for a full-time optical sales associate to join our busy practice. Job Purpose Greets and welcomes patients in a friendly manner as soon as they arrive in optical locations. Provides ...

esr

Optical Sales Associate

Richmond, VA · On-site

$15.75 - $19.50/hr

We are searching for a full-time optical sales associate to join our busy practice. Job Purpose Greets and welcomes patients in a friendly manner as soon as they arrive in optical locations. Provides ...

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All JobsOptical Associate JobsOptical Associate Jobs in Sutherland, VA

Optical Associate information

See Sutherland, VA salary details

$11

$17

$22

How much do optical associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for optical associate in Sutherland, VA is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.61 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.

What cities near Sutherland, VA are hiring for Optical Associate jobs?

Cities near Sutherland, VA with the most Optical Associate job openings:

Optical Associate jobs near you
Infographic showing various Optical Associate job openings in Sutherland, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,800 per year, or $17.2 per hour.

Optical Sales Associate

esr

Richmond, VA • On-site

$15.75 - $19.50/hr

Full-time

Re-posted 9 days ago

Job description

The Virginia Eye Institute (VEI) is hiring!  VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area.

We are searching for a full-time optical sales associate to join our busy practice.

Job Purpose 

Greets and welcomes patients in a friendly manner as soon as they arrive in optical locations.

Provides prompt, courteous service to patients either on the phone or in person.

Ensures high quality customer service

Duties and Responsibilities

  • Ensures a smooth flow of customers through the store by:
    • Processing patient’s paperwork.
    • process.
    • Answers, screens, and forwards incoming phone calls in accordance with NVI protocol.
    • Provides a good first impression by answering the phone promptly within 3 rings.
    • and helpful tone.
    • Processes and understands managed care plans.
    • Obtains and documents information from the insurance company as needed.
    • Provides customers basic and accurate information
    • Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives.
    • Responsible for nightly financial closings and bank deposits.
    • Other duties as assigned

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