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Optical Associate Jobs in Novi, MI (NOW HIRING)

National Vision

General Manager - Optical

Northville, MI · On-site

$51K - $66K/yr

Monitor store performance and guide associates to deliver outstanding customer and patient ... Knowledge of the optical industry is preferred. * Bachelor's degree or equivalent experience ...

SEE Eyewear

Lab Optician

Southfield, MI · On-site

$15.75 - $20.50/hr

We believe in recruiting top talent and cultivating a unique, sophisticated and diverse group of experts, from our associates and opticians to our Field Leaders. SEE has quickly become the most ...

SEE Eyewear

Lab Optician

Southfield, MI · On-site

$15.75 - $20.50/hr

We believe in recruiting top talent and cultivating a unique, sophisticated and diverse group of experts, from our associates and opticians to our Field Leaders. SEE has quickly become the most ...

EssilorLuxottica Group

Sales Associate

Rochester Hills, MI · On-site

$13 - $17.50/hr

Sales Associate Total Rewards: Benefits/Incentive Information LensCrafters is a place for ... Because continuing our legacy of the highest optical standards helps us innovate the future in ...

Essilor

Sales Associate

Rochester Hills, MI

$13 - $17.50/hr

Sales Associate Total Rewards: Benefits/Incentive Information LensCrafters is a place for ... Because continuing our legacy of the highest optical standards helps us innovate the future in ...

EssilorLuxottica

Sales Associate

Rochester Hills, MI · On-site

$13 - $17.50/hr

Sales Associate Total Rewards: Benefits/Incentive Information LensCrafters is a place for ... Because continuing our legacy of the highest optical standards helps us innovate the future in ...

EssilorLuxottica

Sales Associate

Rochester Hills, MI · On-site

$13 - $17.50/hr

Because continuing our legacy of the highest optical standards helps us innovate the future in ... GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ...

Essilor

Sales Associate

Rochester Hills, MI · On-site

$13 - $17.50/hr

Because continuing our legacy of the highest optical standards helps us innovate the future in ... GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ...

EssilorLuxottica Group

Sales Associate

Rochester Hills, MI · On-site

$13 - $17.50/hr

Because continuing our legacy of the highest optical standards helps us innovate the future in ... GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ...

EssilorLuxottica Group

Sales Associate

Troy, MI · On-site

$13.25 - $18/hr

Benefits/Incentive Information LensCrafters is bringing its optical retail experience to Macy's ... GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ...

New

Essilor

Sales Associate

Troy, MI · On-site

$13.25 - $18/hr

Benefits/Incentive Information LensCrafters is bringing its optical retail experience to Macy's ... GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ...

New

Essilor

Sales Associate LensCrafters

Rochester Hills, MI

$13.75 - $16/hr

Because continuing our legacy of the highest optical standards helps us innovate the future in ... GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ...

BLM Group

Laser Optics Specialist

Novi, MI · On-site

Qualifications • High School Diploma required, associate's degree in laser electro-optics technology, photonics, or a related engineering/physics field preferred, or comparable military experience ...

Walmart

Store Manager - Optical Dept

White Lake, MI · On-site

$24.50 - $34.50/hr

... Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember ... Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening ...

EssilorLuxottica

Retail Sales Associate

Shelby, MI · On-site

$13.75 - $15.75/hr

Because continuing our legacy of the highest optical standards helps us innovate the future in ... As an associate, you will be expected to possess an in-depth knowledge of our products, including ...

Essilor

Retail Sales Associate

Shelby Township, MI · On-site

$13.75 - $15.75/hr

Because continuing our legacy of the highest optical standards helps us innovate the future in ... As an associate, you will be expected to possess an in-depth knowledge of our products, including ...

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All JobsOptical Associate JobsOptical Associate Jobs in Novi, MI

Optical Associate information

See Novi, MI salary details

$11

$16

$21

How much do optical associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for optical associate in Novi, MI is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.84 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.
What are the most commonly searched types of Optical jobs in Novi, MI? The most popular types of Optical jobs in Novi, MI are:
What cities near Novi, MI are hiring for Optical Associate jobs? Cities near Novi, MI with the most Optical Associate job openings:
Optical Associate jobs near you
Infographic showing various Optical Associate job openings in Novi, MI as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,313 per year, or $16.5 per hour.

SVS Vision - Office Manager - Ann Arbor, MI

SVS Vision

Ann Arbor, MI • On-site

Other

Re-posted 16 days ago

SVS Vision rating

8.1

Company rating: 8.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

4th of 39 rated optical retailers

Job description

POSITION SUMMARY:
Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.
DUTIES AND RESPONSIBILITIES:
LEADERSHIP
  • Hire, develop and train associates
  • Manage associate performance in line with HR and union policies
  • Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response
  • Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Ensure store team follows relevant operational processes
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key associate information
DRIVE BUSINESS
  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling, and following up appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales
CUSTOMER SERVICE AND PATIENT CARE
  • Provide and continuously model excellent customer service in all customer interactions
  • Provide appropriate direction and feedback to the team related to customer service, including resolution of customer issues
  • Dispense eyewear according to professional standards
  • Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
  • ABO/SVS Certification required within 12 months of hire/promotion
  • High School Graduate or equivalent
  • 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
  • Optician experience desired
  • Proven ability to lead, coach and build relationships in a professional environment
  • Able to direct and motivate a diverse associate network
  • Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to multi-task and remain flexible in an ever-changing environment
  • Demonstrate commitment to provide great customer service
  • Solid computer knowledge to include Microsoft Office Suite of programs
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Demonstrate physical agility (bending, twisting, reaching and pulling)
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by associates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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