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Optical Associate Jobs in Ontario (NOW HIRING)

Essilor

Assistant Manager

Huntsville, ON

High school diploma or comparable experience typically achieved with 2+ years as an Optical Associate * 2+ years experience as an Optical Associate or high school diploma * Proven track record of ...

L3HHCM20

CNC Optical Technician (Weekends)

Toronto, ON · On-site

CA$30 - CA$35/hr

Manufacturing Technician, CNC Optics (Weekend Shift) Ref #40290 Toronto/Don Mills About the Role ... Diploma in Photonics or Mechanical Engineering Technology or 2 years post-Secondary/Associates ...

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All JobsOptical Associate JobsOptical Associate Jobs in Ontario

Optical Associate information

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

Is an optical associate a good career?

An optical associate is a healthcare support role that involves assisting optometrists and ophthalmologists with patient care, lens fitting, and eyewear adjustments. It can be a stable career with opportunities for certification and skill development, often requiring good customer service and technical skills. The job typically offers regular hours and a supportive work environment in retail or clinical settings.

What are the most commonly searched types of Optical jobs in Ontario?

The most popular types of Optical jobs in Ontario are:

What cities in Ontario are hiring for Optical Associate jobs?

Cities in Ontario with the most Optical Associate job openings:

Infographic showing various Optical Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Assistant Manager

Huntsville, ON • On-site

EssilorLuxottica Group
Manufacturing • 10K+ employees
Learn more about EssilorLuxottica Groupexternal

Full-time

Medical, Retirement, PTO

Posted 21 days ago

EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

Job description

Requisition ID: 944048 
Store #: 009849 Pearle Vision 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Assistant Manager drives profitable sales growth.  This is accomplished through developing of a positive and productive retail-selling environment that ensures excellent customer service, customer retention, as well as outstanding associate/doctor satisfaction and retention.

 

MAJOR DUTIES & RESPONSIBILITIES

  • Drives profitable store sales by fostering a retail selling culture through NECE
  • Attains plan sales goal, comp store sales growth & store goal.
  • Increases customer transactions from retail staff overseen and coached.
  • Manages payroll cost effectively, in accordance with Company standards.
  • Manages gross margin, in accordance with Company standards.
  • Coachess develops, and motivates staff and ensures timelines of training is adhered to.
  • Oversees sales floor and monitor NECE skills of retail staff.
  • Facilitates discussions of accountability with retail staff with result to their performance.
  • Partners with Store Manager on direction of business and communicates opportunity areas.
  • Develops professional business relationships with Doctors.
  • Ensures quality exams as indicated by exceptional customer satisfaction (as measured by NPS).
  • Monitors number of repeat customers/customer retention.
  • Ensures coverage/quality of hours.
  • Implements retail-selling initiatives to increase number or exams and conversion of exams to sales.
  • Recruits, trains, develops, motivates and retains associates, as measured by:
    • Active and targeted networking, interviewing and selecting for hire candidates who demonstrate excellent customer service behaviors.
    • Encouraging high productivity (sales/hour, transaction).
    • Employees satisfaction through two-way communication.
    • Bench strength (reflected by development, utilization and accuracy of manpower planning process, proactive recruiting and productive turnover.
  • Ensures each store is effectively merchandised and presented according to standards as measured by:
    • Execution of planogram
    • Execution of visual appearance inside and outside of store (i.e. signage).
    • Maintenance of overall standards (i.e. cleanliness, housekeeping)
    • Associates exhibit professional presentation (i.e. attire) in accordance Brand standards.
    • Execution of local and national marketing programs and initiatives
    • Execution of Brand standards for signage and promotions.

BASIC QUALIFICATIONS

  • High school diploma or comparable experience typically achieved with 2+ years as an Optical Associate
  • 2+ years experience as an Optical Associate or high school diploma
  • Proven track record of sales growth through sales skills and accountability for sales results
  • Proven experience and results with a retail or customer service establishment
  • Ability to facilitate, train (through practice and role-play), coach and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
  • Ability to recruit and select associates/teams
  • Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate and doctor relationships
  • Success in store merchandising and attention to detail
  • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up

Pay Range: 21.93  - 35.77 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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