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Optical Associate Jobs in New Jersey (NOW HIRING)

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Lead, coach, and develop store associates to achieve sales goals, deliver exceptional customer ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Lead, coach, and develop store associates to achieve sales goals, deliver exceptional customer ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Lead, coach, and develop store associates to achieve sales goals, deliver exceptional customer ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Lead, coach, and develop store associates to achieve sales goals, deliver exceptional customer ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Lead, coach, and develop store associates to achieve sales goals, deliver exceptional customer ...

$16.25 - $20/hr

Employee Discounts SUMMARY An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is ...

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Optical Associate information

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

Is an optical associate a good career?

An optical associate is a healthcare support role that involves assisting optometrists and ophthalmologists with patient care, lens fitting, and eyewear adjustments. It can be a stable career with opportunities for certification and skill development, often requiring good customer service and technical skills. The job typically offers regular hours and a supportive work environment in retail or clinical settings.

What are the most commonly searched types of Optical jobs in New Jersey?

The most popular types of Optical jobs in New Jersey are:

What cities in New Jersey are hiring for Optical Associate jobs?

Cities in New Jersey with the most Optical Associate job openings:

Infographic showing various Optical Associate job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Optical Manager- Licensed

Boscov's

Woodbridge, NJ • On-site

$29.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Boscov's Department Store rating

6.3

Company rating: 6.3 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

6th of 21 rated department stores


Job description


Optical Manager, Licensed
Bring your experience to work for you where people love to shop! Boscov's is a chain of full-service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Licensed Optical Manager to join our Optical team.
As part of a fast-paced, dynamic team, you will perform all the duties of a dispensing optician in addition to managerial duties, interacting with customers, confirming appointments, reviewing insurance information and overseeing store upkeep, while serving as the liaison between our customers and the lab to ensure orders are processed timely. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today!
Job Responsibilities
  • Deliver an exceptional customer experience by providing outstanding service, overseeing appointment scheduling, answering incoming calls, and ensuring every customer interaction reflects Boscov's commitment to quality and care.
  • Accurately interpret prescriptions, perform optical measurements, verify prescriptions using a lensometer, dispense eyewear, complete fittings and adjustments, and process customer orders from sale through delivery.
  • Lead, coach, and develop store associates to achieve sales goals, deliver exceptional customer service, and maintain operational excellence.
  • Oversee daily store operations, including scheduling, workflow, order management, inventory support, and ensuring timely communication with customers regarding order status.
  • Process and verify third-party vision insurance benefits and claims while ensuring accuracy and compliance with company procedures.
  • Maintain compliance with all company policies, state licensing requirements, HIPAA regulations, and confidentiality standards when handling patient information.
  • Manage opening and closing procedures, cash handling, point-of-sale transactions, and daily financial reconciliation to ensure operational accuracy.
  • Partner with the Director of Optical Services to drive business performance, address operational and maintenance needs, support associate development, and foster strong relationships with independent doctors and Boscov's store leadership.
  • Maintain a clean, organized, and visually appealing optical department that supports an outstanding customer experience and reflects Boscov's brand standards.

Job Requirements
  • Must be licensed to work as an optician within the State and keep the license up to date and active
  • 2+ years of management experience in retail, with a drive for results and a proven track record in reaching goals
  • High school diploma or GED equivalent
  • Strong skills in supervising others and mentoring them to generate customer satisfaction and sales
  • Able to use computer systems for sales, ordering and timekeeping
  • Polished customer service skills and a genuine ability to understand your patients' needs
  • Capable of resolving customer complaints, if they arise, with tact and positive outcomes
  • Must be reliable and punctual in attendance to keep store hours and coverage in the store
  • An interest in fashion eyewear and an eye for style is highly desired
  • Must be flexible for scheduling and able to work weekends and holidays, as well as special sales events
  • Position is active and includes moving about throughout department during the shift

Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:
  • Starting rate of $29.50 per hour (based on experience)
  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount

Work where people love to shop!
Equal Opportunity Employer

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