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Optical Assistant Jobs in Lethbridge, AB (NOW HIRING)

Cleans and provides janitorial services and general upkeep for all areas of the Optical Lab to meet company standards and to protect employees and equipment. Cleans floors. Operates cardboard and ...

Follows Costco pharmacy's policies and procedures * Assist patients at the counter, retrieves prescriptions and processes register transactions as per the provided procedures. Provides prompt and ...

Optical Assistant information

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

What is an optical assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What does an optical assistant do?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an optical assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.
What cities near Lethbridge, AB are hiring for Optical Assistant jobs? Cities near Lethbridge, AB with the most Optical Assistant job openings:
Infographic showing various Optical Assistant job openings in Lethbridge, AB as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Optician / Contact Lens Practitioner (Licensed)

Costco Wholesale

Lethbridge, AB • On-site

Full-time

Re-posted 4 days ago


Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,917 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers


Job description

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Job Description 

Description of position: 
Assists members in selecting and ordering eyewear including frames, lenses, contact lenses and sunglasses. Measures member's cornea base curve and determines correct contact lens for member.  Uses computer to process orders, dispenses eyeglasses and contact lenses and oversees apprentices. Provides prompt, accurate and courteous member service.

Daily tasks and responsibilities:

  • Assists members to choose eyeglass frames, sunglasses, contact lens and ophthalmic lens options appropriate to the lens prescription. Provides and ensures prompt, accurate and courteous member service.
  • Assists in providing members with support in booking Dr appointments.
  • Accurately measures members for pupilary distance (PD) using pupilometer or ruler.
  • Is proficient in determining placement of multi-focal heights and bifocal heights.
  • Examines member's eye using a slit lamp to assess the general ocular health and assist in the fitting of contact lenses.
  • Keys member order into computer. Places special orders to outside vendors by telephone.
  • Rings up orders and over-the-counter optical merchandise. Receives accurate payment, makes change, processes cheques, credit and debit charges according to proper procedures for paperwork, cash handling and performance of duties.
  • Checks contact lenses and completed eyeglasses against prescription prior to dispensing to member. Fits and adjusts eyeglasses to member using frame warmer and bending with fingers.
  • Orders equipment, merchandise and supplies by keying into computer. Keys receipt of special orders from outside vendors.  Follows safety and security procedures.
  • Stocks optical merchandise and supplies. Follows department procedures and standards for production, record keeping, sales, eye health merchandising and product storage.
  • Maintains proper levels of Contact llens trials.
  • Maintains a safe and high level of health care cleanliness at all times.  
  • Cleans department displays and merchandise by spraying and wiping.
  • Oversees apprentices/students as required for certification qualification.
  • Maintains licensing requirements to ensure membership in provincial order is in good-standing.


Qualifications (Costco-specific or industry-specific skills that candidates must possess):

  • Education/Training: Relevant/applicable Provincial Ophthalmic Dispenser accreditation. 
  • Licenses/Certifications: Provincial License as Dispensing Optician; Certified Contact lens Fitter required.
  • Experience:  Licensed Optician/Contact lens Fitter experience preferred.
  • Knowledge/Skills: Computer, math and member service skills preferred.
  • Other:  Opticians who do not have certification/accreditation as a Contact Lens Fitter must enroll in the Contact Lens Fitter course within a year to maintain their position.  


Knowledge and talents recommended for job success:
NOTE:For postings in Quebec locations, candidates must be able to communicate in French (oral and written).

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983