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Optical Assistant Manager Jobs in Springfield, IL

Optical Receptionist

Springfield, IL · On-site

$15.50 - $20.50/hr

... to manage the first impression of the practice for all patients and guests. The Optical ... Be observant at all times to offer assist as needed and to prevent potential shoplifting * Perform ...

Optician

Springfield, IL

$17 - $22/hr

Developing and managing relationships with our frame and product vendors and appropriately ... Attend and assist with quarterly inventory audits * Ensure appearance of Optical Department is kept ...

Optician

Springfield, IL · On-site

$17 - $22/hr

Developing and managing relationships with our frame and product vendors and appropriately ... Attend and assist with quarterly inventory audits * Ensure appearance of Optical Department is kept ...

LensCrafters - Optometric Technician

Springfield, IL · On-site

$16 - $20/hr

Perform a variety of tasks to assist the optometrist in eye examinations. Tasks include privately ... Optician, Managing Doctor or Retail Management when necessary * Show patience and courtesy to ...

Office of Personnel Management (OPM) Qualification Standards Handbook. BASIC REQUIREMENTS ... Using current hydro-meteorological data to monitor conditions and assist with forecast preparation ...

Our company's products are integral to the semiconductor equipment and optical markets. The ... Develop and maintain a thorough working knowledge of the Silfex Quality Management System and ...

Team Lead Material Handler

Springfield, IL · On-site

$16.50 - $20/hr

Our company's products are integral to the semiconductor equipment and optical markets. The ... immediately to SILFEX management. Wear all PPE as required by work area or job function.

Optical Assistant Manager information

See Springfield, IL salary details

$9

$16

$20

How much do optical assistant manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for optical assistant manager in Springfield, IL is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.12 per hour, depending on experience, location, and employer.

How does an optical assistant manager support team development and ensure effective collaboration within an optical practice?

As an Optical Assistant Manager, you play a key role in fostering a positive team environment by providing training, guidance, and support to optical staff. You help coordinate daily tasks, encourage open communication, and often mediate between team members and senior management. Additionally, you may organize regular meetings to discuss goals, address challenges, and share updates on new products or procedures. This collaborative approach helps maintain high standards of customer service and operational efficiency within the practice.

What are the key skills and qualifications needed to thrive as an optical assistant manager, and why are they important?

To thrive as an Optical Assistant Manager, you need a background in optical dispensing or retail management, with knowledge of eyewear products and basic vision care principles. Familiarity with point-of-sale (POS) systems, optical practice management software, and possibly certification such as ABO (American Board of Opticianry) is beneficial. Strong leadership, customer service, and organizational skills help you effectively manage staff and deliver excellent patient experiences. These competencies are essential for ensuring efficient store operations, regulatory compliance, and customer satisfaction in a busy optical environment.

What is the difference between Optical Assistant Manager vs Optical Technician?

AspectOptical Assistant ManagerOptical Technician
Required CredentialsHigh school diploma, certification in optical dispensing or assistant rolesHigh school diploma, certification or training in optical technology
Work EnvironmentOptical retail stores, clinics, or hospitalsOptical labs, retail stores, or clinics
Employer & Industry UsageCommonly employed in optical retail chains and healthcare settingsFound in optical labs and retail optical outlets
Job FocusManaging staff, customer service, assisting with frame selectionFabricating, repairing, and fitting lenses and frames

The Optical Assistant Manager oversees daily operations, manages staff, and ensures customer satisfaction, while the Optical Technician focuses on lens fabrication, repairs, and technical tasks. Both roles are essential in optical retail and healthcare environments, but they differ in responsibilities and skill requirements.

What job categories do people searching Optical Assistant Manager jobs in Springfield, IL look for? The top searched job categories for Optical Assistant Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Optical Assistant Manager jobs? Cities near Springfield, IL with the most Optical Assistant Manager job openings:
Infographic showing various Optical Assistant Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $34,449 per year, or $16.6 per hour.

Optical Receptionist

Vision Care Associates (C)

Springfield, IL

$14 - $16.50/hr

Full-time

Re-posted 15 days ago


Job description

The key functional responsibility of the Optical Receptionist is to manage the first impression of the practice for all patients and guests.  The Optical Receptionist is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Optical Receptionist is responsible for welcoming all new and existing patients and guests to the optical showroom.  This may occur via front desk reception, telephone, email, etc. 

The Optical Receptionist will check-in and check-out patients. 

Responsibilities

Job Responsibilities:

  • Greet patients in a friendly fashion in person or by phone conversation
  • Direct patients to sign in at the reception counter
  • Coordinate phone inquiries and direct accordingly
  • Gather patient information that is not currently in the EHR (i.e. insurance cards)
  • Communicate with Patient to update about pending orders and/or direct to optician
  • Receive the doctor “handoff” and gather information needed to relay to the optician
  • File VSP patient’s daily insurance orders on Eye-finity
  • Record all patient jobs going out to the labs to ensure tracking back up, in the event any materials get lost in process
  • Coordinate outgoing shipments via courier and FedEx, UPS….
  • Breakdown charts daily and distributes forms to appropriate departments
  • Enter all medical service charges in patient’s ledger with accurate date and insurance ER coding
  • Accept all types of payments including cash, check, and credit cards
  • Be observant at all times to offer assist as needed and to prevent potential shoplifting
  • Perform other duties as required
Required Skills

Competencies:

Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Optical Receptionist should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Optical Receptionist must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions.  Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision        

Under supervision of the Optical Manager.  Must be able to complete duties without close supervision.


Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.