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AFCO LLC

Call Center Operator - All Shifts

Bethesda, MD · On-site

$23/hr

The Operator Services section within the NIH Call Center Services performs a vital role for the NIH ... Interpreter Services (CYRACOM) · Support On-Call Schedule Management · Provide Daily Status ...

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How much do operator call interpreter jobs pay per year?

As of Sep 9, 2026, the average yearly pay for operator call interpreter in the United States is $64,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $69,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Operator Call Interpreter job openings in the United States as of June 2026, with employment types broken down into 29% Locum Tenens, 14% Full Time, 14% Temporary, 29% Contract, and 14% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,020 per year, or $30.8 per hour.

Medical Interpreter

North Salt Lake, UT • On-site

Parkland Health
Hospitals • 10K+ employees
Learn more about Parkland Healthexternal

Full-time

Re-posted 11 days ago

Parkland Health and Hospital System rating

8.1

Company rating: 8.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

68th of 898 rated healthcare providers

Job description

E. Carlyle Smith, Jr. Heath Center - Grand Prairie

Primary Purpose

Provides Spanish language medical interpretation, in person or by video/phone for patient, family members and medical staff for Parkland's full scope of services.

MINIMUM SPECIFICATIONS

Education

- GED or High School Diploma.

Experience

- None.

Equivalent Education and/or Experience

- None.

Certification/Registration/Licensure

- None.

Required Tests for Placement

- Clinical Spanish Screening Exam must be passed with a 75% or higher (may be waived if candidate is Nationally Certified, Qualified Medical Interpreter, or already has qualifying Clinical proficiency exam scores on file.
- Clinical proficiency exam:
- Must achieve 'Non-clinical' or 'Clinical' designation in 'Overall Language Proficiency'.
- Garcia Shilling Test Scores of 80% or above in Oral and Medical Terminology may be substituted if already on file.

Skills or Special Abilities

- Must be able to successfully complete intensive Medical Interpreter Qualification Training Program

- Achieve 'Clinical' designation for 'Overall Language Proficiency' by end of training program.

- Adhere to the Medical Interpreter Code of Ethics and Standards of Practice.

- Able to speak formal, clinical English and Spanish.

- Communicate effectively, orally, with patients, families, and hospital staff.
- Intermediate to advanced knowledge of medical terminology and medical procedures.

- Demonstrate patient centered/patient valued behaviors.

- Provide in person medical interpretation in all of Parkland's locations/settings. May be required to rotate to other areas as needed.

- Provide video and audio interpretation in a call center environment. May be required to rotate to others as needed.

- Maintains acceptable productivity and quality standards as established by management to ensure effective and efficient operations.

- Demonstrates a working knowledge of personal computers, software packages, and standard office equipment.

- Successfully completes additional job related training when offered.

- Functions in a team environment.

Responsibilities

- Performs medical interpretation duties in person and by phone/video for Spanish speaking patients, families and visitors for Parkland's full scope of services per the Medical Interpreter Code of Ethics and Standards of Practice.

- Complies and supports all department standard operating procedures.

- Creates and maintains accurate and compliant documentation for the electronic medical record.

- Meets or exceeds department productivity and quality standards.

Job Accountabilities

- Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.

- Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.

- Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

What Parkland Health and Hospital System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Parkland Health and Hospital System

Sourced by ZipRecruiter

Parkland Health and Hospital System, based in Dallas, TX, US, is a reputed entity in the healthcare industry. Accessible through their website parklandhealth.org, this distinguished organization operates within the public sector, primarily providing medical care and services. Parkland Health was founded with a mission to take healthcare to people who need it the most and ever since its inception it has staunchly adhered to this principle. The hospital is acknowledged for its unyielding dedication to patient care, its world-class staff, and its innovative medical breakthroughs. Alongside its traditional healthcare offerings, Parkland also provides specialized services such as burn treatment and poison control, cementing their position as a comprehensive provider of critical care.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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