Responsibilities • Own performance and day-to-day operations across all three support levels: manage the 4 direct reports on the Level 3 team directly, and hold the outsourced partner accountable ...
Responsibilities • Own performance and day-to-day operations across all three support levels: manage the 4 direct reports on the Level 3 team directly, and hold the outsourced partner accountable ...
You will report to the Operations Manager. Developing teams and building careers are central to our ... We expect our team to complete several processes and therefore believe in cross-training our team ...
You will report to the Operations Manager. Developing teams and building careers are central to our ... We expect our team to complete several processes and therefore believe in cross-training our team ...
You will report to the Operations Manager. Developing teams and building careers are central to our ... We expect our team to complete several processes and therefore believe in cross-training our team ...
You will report to the Operations Manager. Developing teams and building careers are central to our ... We expect our team to complete several processes and therefore believe in cross-training our team ...
Workflow & Operations Management: Manage and prioritize daily team workflow, ensuring tasks are completed accurately, on schedule, and in alignment with strict deadlines. * Quality Assurance ...
Workflow & Operations Management: Manage and prioritize daily team workflow, ensuring tasks are completed accurately, on schedule, and in alignment with strict deadlines. * Quality Assurance ...
Manage and prioritize team workflow to ensure tasks are completed accurately and on schedule ... Escalate operational, workflow, or compliance concerns to management when appropriate. * Support ...
Manage and prioritize team workflow to ensure tasks are completed accurately and on schedule ... Escalate operational, workflow, or compliance concerns to management when appropriate. * Support ...
Workflow & Operations Management: Manage and prioritize daily team workflow, ensuring tasks are completed accurately, on schedule, and in alignment with strict deadlines. * Quality Assurance ...
Workflow & Operations Management: Manage and prioritize daily team workflow, ensuring tasks are completed accurately, on schedule, and in alignment with strict deadlines. * Quality Assurance ...
Workflow & Operations Management: Manage and prioritize daily team workflow, ensuring tasks are completed accurately, on schedule, and in alignment with strict deadlines. * Quality Assurance ...
Quick apply
Workflow & Operations Management: Manage and prioritize daily team workflow, ensuring tasks are completed accurately, on schedule, and in alignment with strict deadlines. * Quality Assurance ...
With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... You manage salesfloor, backdoor, and curbside operations, oversee inventory replenishment and back ...
With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... You manage salesfloor, backdoor, and curbside operations, oversee inventory replenishment and back ...
With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... You manage salesfloor, backdoor, and curbside operations, oversee inventory replenishment and back ...
With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... You manage salesfloor, backdoor, and curbside operations, oversee inventory replenishment and back ...
Supervisor Team Lead
Tamarac, FL · On-site
$17.50 - $19.50/hr
To provide efficient management of location to ensure excellent QSC (Quality, Service & Cleanliness) & overseeing all areas of operation in the absence of Restaurant Manager. RESPONSIBILITIES:
Quick apply
Supervisor Team Lead
Tamarac, FL · On-site
$17.50 - $19.50/hr
To provide efficient management of location to ensure excellent QSC (Quality, Service & Cleanliness) & overseeing all areas of operation in the absence of Restaurant Manager. RESPONSIBILITIES:
POSITION SUMMARY The Analytics Division Team Lead at RAS LaVrar manages a team of Operations Analysts. The responsibilities of the Analytics Division include the maintenance of a large library of ...
POSITION SUMMARY The Analytics Division Team Lead at RAS LaVrar manages a team of Operations Analysts. The responsibilities of the Analytics Division include the maintenance of a large library of ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Provide administrative support to the team, including scheduling meetings, managing calendars, and ... operational workflows. * Coordinate and schedule team meetings, training sessions, and company ...
Provide administrative support to the team, including scheduling meetings, managing calendars, and ... operational workflows. * Coordinate and schedule team meetings, training sessions, and company ...
Assistant Operations Manager of Residences - Housekeeping and Concierge
Pompano Beach, FL · On-site
$29.33 - $37.50/hr
CORE WORK ACTIVITIES Managing Property Operations • Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution ...
Assistant Operations Manager of Residences - Housekeeping and Concierge
Pompano Beach, FL · On-site
$29.33 - $37.50/hr
CORE WORK ACTIVITIES Managing Property Operations • Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution ...
Assistant Operations Manager of Residences - Food and Beverage
Pompano Beach, FL · On-site
$29.33 - $37.50/hr
CORE WORK ACTIVITIES Managing Property Operations • Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution ...
Assistant Operations Manager of Residences - Food and Beverage
Pompano Beach, FL · On-site
$29.33 - $37.50/hr
CORE WORK ACTIVITIES Managing Property Operations • Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Evaluating if Operations Team is meeting service needs and provides feedback to operations team ... Managing Relationships with Property Stakeholders Attending owners meetings and provides meaning or ...
Field Operations Manager
West Palm Beach, FL · On-site
$65K - $80K/yr
As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role ...
Field Operations Manager
West Palm Beach, FL · On-site
$65K - $80K/yr
As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role ...
Operations Team Manager information
See Boca Raton, FL salary details
$29.4K - $37K
20% of jobs
$38.9K is the 25th percentile. Wages below this are outliers.
$37K - $44.5K
20% of jobs
The median wage is $50K / yr.
$44.5K - $52.1K
14% of jobs
$52.1K - $59.6K
9% of jobs
$59.6K - $67.2K
11% of jobs
$68.7K is the 75th percentile. Wages above this are outliers.
$67.2K - $74.7K
6% of jobs
$74.7K - $82.3K
6% of jobs
$82.3K - $89.8K
4% of jobs
$89.8K - $97.4K
3% of jobs
$97.4K - $104.9K
2% of jobs
$104.9K - $112.5K
4% of jobs
$29.4K
$60.2K
$112.5K
How much do operations team manager jobs pay per year?
As of Sep 11, 2026, the average yearly pay for operations team manager in Boca Raton, FL is $60,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $73,500.00 per year, depending on experience, location, and employer.
What does an operations team manager do?
An Operations Team Manager oversees and coordinates the daily activities of a team to ensure efficient and effective business operations. They are responsible for setting goals, monitoring performance, implementing processes, and resolving issues to maintain productivity. Additionally, they often handle training, scheduling, and communication between different departments. Their role is essential for streamlining workflows and achieving organizational objectives.
What are the key skills and qualifications needed to thrive as an operations team manager?
To thrive as an Operations Team Manager, you need strong leadership abilities, organizational skills, and a background in business administration or operations management. Familiarity with project management software, ERP systems, and process optimization tools is typically required. Excellent communication, problem-solving, and conflict resolution skills help you build effective teams and manage challenges. These skills and qualities are crucial for driving operational efficiency, achieving team goals, and ensuring smooth day-to-day business operations.
How does an operations team manager typically support team performance and address challenges within the team?
As an Operations Team Manager, you play a crucial role in setting clear expectations, monitoring key performance indicators, and providing ongoing feedback to your team. You’ll regularly lead meetings to discuss progress, identify obstacles, and brainstorm solutions collaboratively. Supporting team members often involves coaching, conflict resolution, and facilitating training to address skill gaps. By fostering open communication and continuous improvement, you help ensure the team adapts to changing priorities and meets organizational goals.
What is the difference between Operations Team Manager vs Operations Supervisor?
| Aspect | Operations Team Manager | Operations Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple teams, strategic planning, and process improvements | Manages daily operations of a specific team or department |
| Required Credentials | Bachelor's degree, leadership experience, possibly certifications in management | High school diploma or equivalent, relevant experience |
| Work Environment | Office setting, cross-department collaboration | On-site, direct supervision of staff |
| Industry Usage | Common in logistics, manufacturing, and service industries | Often found in similar industries, focusing on team oversight |
The main difference between an Operations Team Manager and an Operations Supervisor lies in scope and responsibilities. The Operations Team Manager typically handles broader strategic planning and oversees multiple teams, while the Operations Supervisor focuses on daily team management. Both roles require relevant experience, but the manager position often demands higher credentials and leadership skills.
Is operations team manager a high paying job?
Operations team managers typically earn competitive salaries that vary based on industry, location, and experience. In general, they earn above-average wages compared to entry-level roles and often receive benefits such as bonuses and health insurance. Salary levels can increase with leadership responsibilities and certifications in management or operations.
What cities near Boca Raton, FL are hiring for Operations Team Manager jobs?
Cities near Boca Raton, FL with the most Operations Team Manager job openings:
Technical Support Team Manager - Drone Operations
Riviera Beach, FL • On-site, Remote
Percepto
• Motion Picture and Video Production • 1 - 10 employees1 - 10 employees
Full-time
Re-posted 7 days ago
Job description
Description
Percepto is the leading provider of autonomous inspection and monitoring solutions that harness robotics, including our market-leading industrial drone-in-a-box solution. Our team comprises software and hardware engineers, industry experts, and professionals passionate about innovation and driven to push the boundaries of what's possible with software, AI, and hardware. Our company's growth will not stop anytime soon, and we are looking for great talent like you to join our team!
We are seeking an experienced Support Team Manager to own our full customer support organization: an outsourced team handling Levels 1 and 2, and an internal team of 4 handling Level 3 escalations. This is a high-visibility role that sits at the center of the company. You will work daily with Field/Ground Ops, Remote Ops, R&D, Product, Commercial, and Safety to keep our customers running and our fleet flying. This is an opportunity for an experienced, hands-on people leader who wants ownership over an end-to-end support function and a seat at the table across the business.
Responsibilities
• Own performance and day-to-day operations across all three support levels: manage the 4 direct reports on the Level 3 team directly, and hold the outsourced partner accountable for Levels 1 and 2.
• Own support KPIs, SLAs, and ticket workflows/escalation paths across all levels, and report on performance and trends to leadership on a regular cadence.
• Own the Support automation and AI roadmap, turning operational pain points into AI-assisted workflows for triage, routing, and deflection.
• Design and manage a quality audit program across all three levels, holding the outsourced partner accountable to agreed quality benchmarks.
• Act as the primary escalation point for critical or high visibility customer issues, personally getting hands-on with complex technical investigations when a case demands it.
• Serve as the key cross-functional interface: Ground Ops and Remote Ops on field readiness and on-site or remote incidents, R&D and Product on fixes and roadmap input, Commercial on renewal-critical accounts, and Safety on flight-safety and regulatory matters.
• Own staffing, on-call coverage, and recruiting/onboarding for the Level 3 team, and manage the ongoing relationship and contract performance of the outsourced Level 1/2 vendor.
• Own the support knowledgebase and documentation strategy, keeping guides and training materials current across all three levels.
Requirements
This role requires more than people management. You will be expected to stay hands-on and technically credible, able to jump into a hard problem alongside the team rather than only routing it.
• Deep, hands-on technical background across hardware and software, comfortable personally diagnosing complex issues rather than only directing others.
• Willingness and ability to step directly into escalated technical investigations, remote diagnostics, or field level troubleshooting when a case demands it.
• Solid understanding of how UAV/drone hardware, onboard software, and cloud platforms interact end to end.
• Hands-on experience with Windows and Linux operating systems, networking fundamentals, and remote connectivity/troubleshooting tools.
• Proficiency in scripting (Python or similar) to investigate logs, automate diagnostics, or build support tooling.
• Comfortable reading technical documentation, wiring diagrams, and system architecture to guide both the team and cross functional partners.
• Hands-on experience with automation platforms (e.g. Zapier, Make, Torq, or similar) and proven use of generative AI tools (ChatGPT, Claude, Gemini, or similar) to improve support efficiency and quality.
Percepto is the leading provider of autonomous inspection and monitoring solutions that harness robotics, including our market-leading industrial drone-in-a-box solution. Our team comprises software and hardware engineers, industry experts, and professionals passionate about innovation and driven to push the boundaries of what's possible with software, AI, and hardware. Our company's growth will not stop anytime soon, and we are looking for great talent like you to join our team!
We are seeking an experienced Support Team Manager to own our full customer support organization: an outsourced team handling Levels 1 and 2, and an internal team of 4 handling Level 3 escalations. This is a high-visibility role that sits at the center of the company. You will work daily with Field/Ground Ops, Remote Ops, R&D, Product, Commercial, and Safety to keep our customers running and our fleet flying. This is an opportunity for an experienced, hands-on people leader who wants ownership over an end-to-end support function and a seat at the table across the business.
Responsibilities
• Own performance and day-to-day operations across all three support levels: manage the 4 direct reports on the Level 3 team directly, and hold the outsourced partner accountable for Levels 1 and 2.
• Own support KPIs, SLAs, and ticket workflows/escalation paths across all levels, and report on performance and trends to leadership on a regular cadence.
• Own the Support automation and AI roadmap, turning operational pain points into AI-assisted workflows for triage, routing, and deflection.
• Design and manage a quality audit program across all three levels, holding the outsourced partner accountable to agreed quality benchmarks.
• Act as the primary escalation point for critical or high visibility customer issues, personally getting hands-on with complex technical investigations when a case demands it.
• Serve as the key cross-functional interface: Ground Ops and Remote Ops on field readiness and on-site or remote incidents, R&D and Product on fixes and roadmap input, Commercial on renewal-critical accounts, and Safety on flight-safety and regulatory matters.
• Own staffing, on-call coverage, and recruiting/onboarding for the Level 3 team, and manage the ongoing relationship and contract performance of the outsourced Level 1/2 vendor.
• Own the support knowledgebase and documentation strategy, keeping guides and training materials current across all three levels.
Requirements
This role requires more than people management. You will be expected to stay hands-on and technically credible, able to jump into a hard problem alongside the team rather than only routing it.
• Deep, hands-on technical background across hardware and software, comfortable personally diagnosing complex issues rather than only directing others.
• Willingness and ability to step directly into escalated technical investigations, remote diagnostics, or field level troubleshooting when a case demands it.
• Solid understanding of how UAV/drone hardware, onboard software, and cloud platforms interact end to end.
• Hands-on experience with Windows and Linux operating systems, networking fundamentals, and remote connectivity/troubleshooting tools.
• Proficiency in scripting (Python or similar) to investigate logs, automate diagnostics, or build support tooling.
• Comfortable reading technical documentation, wiring diagrams, and system architecture to guide both the team and cross functional partners.
• Hands-on experience with automation platforms (e.g. Zapier, Make, Torq, or similar) and proven use of generative AI tools (ChatGPT, Claude, Gemini, or similar) to improve support efficiency and quality.
About Percepto Studios
Sourced by ZipRecruiter
Industry
Motion picture and video production
Company size
1 - 10 Employees
Headquarters location
Baltimore, MD, US
Year founded
2013