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Operations Team Lead Jobs in Boston, MA (NOW HIRING)

Iron Mountain is seeking a skilled Operations Team Lead to join our Configure to Order Operations team. This critical role involves managing the daily operations of the Logistics Center in a cost ...

DeleteMe is the leader in proactive privacy protection, and they are seeking an experienced DevOps Team Lead to own the deployment, reliability, and operational excellence of their SaaS platform.

Devops Team Lead

Boston, MA · On-site

$125K - $145K/yr

We are seeking an experienced DevOps Team Lead to own the deployment, reliability, and operational excellence of our SaaS platform. Beyond core platform engineering, this role will play a key part in ...

Devops Team Lead

Boston, MA · Remote

$125K - $145K/yr

We are seeking an experienced DevOps Team Lead to own the deployment, reliability, and operational excellence of our SaaS platform. Beyond core platform engineering, this role will play a key part in ...

Lead and develop a team of fraud analysts, providing coaching, performance management, and ongoing training to enhance investigative effectiveness and career growth. * Oversee daily fraud operations ...

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

Fraud Operations Team Lead * Job Tracking ID : 512272-912966 * Job Location : Medford, MA * Job Level : Mid Career (2+ years) * Level of Education : BA/BS * Job Type : Full-Time/Regular * Date ...

Lead and develop a team of fraud analysts, providing coaching, performance management, and ongoing training to enhance investigative effectiveness and career growth. * Oversee daily fraud operations ...

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

Lead and develop a team of fraud analysts, providing coaching, performance management, and ongoing training to enhance investigative effectiveness and career growth. * Oversee daily fraud operations ...

Lead and develop a team of fraud analysts, providing coaching, performance management, and ongoing training to enhance investigative effectiveness and career growth. * Oversee daily fraud operations ...

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics ...

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics ...

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics ...

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics ...

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics ...

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics ...

The Operations (Ops) Team Lead role assists in overseeing day-to-day operations, providing guidance and management where needed to the Drivers. The Ops Lead reports to the Country Manager. Primary ...

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Operations Team Lead information

See Boston, MA salary details

$14

$30

$69

How much do operations team lead jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for operations team lead in Boston, MA is $30.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $33.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by an operations team lead, and how can they be effectively managed?

Operations Team Leads often encounter challenges such as balancing team workload, managing tight deadlines, and handling process bottlenecks. Effective communication, prioritizing tasks, and implementing streamlined workflows are essential to managing these challenges. Regular check-ins with team members and fostering a culture of continuous improvement can help address issues promptly and maintain high team morale. Additionally, leveraging data and performance metrics can assist in identifying areas for operational efficiency.

What does an operations team lead do?

An operations team lead oversees daily activities within an organization to ensure efficient workflow and achievement of business goals. They coordinate team efforts, manage resources, implement processes, and monitor performance, often using tools like project management software. Strong leadership, communication, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an operations team lead?

To thrive as an Operations Team Lead, you need strong leadership abilities, organizational skills, and a solid understanding of operational processes, often supported by a bachelor's degree in business or a related field. Familiarity with workflow management software, ERP systems, and data analysis tools is typically required. Excellent communication, problem-solving skills, and the ability to motivate teams are crucial soft skills for this role. These competencies are vital for ensuring efficient operations, meeting organizational goals, and fostering a productive team environment.

What is an operations team lead?

An operations team lead is a managerial role responsible for overseeing daily business activities, coordinating team efforts, and ensuring operational efficiency. They often manage staff, implement processes, and use tools like project management software to meet organizational goals.

What job categories do people searching Operations Team Lead jobs in Boston, MA look for?

The top searched job categories for Operations Team Lead jobs in Boston, MA are:

Infographic showing various Operations Team Lead job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,162 per year, or $30.4 per hour.

Operations Team Lead

Iron Mountain

Northborough, MA • On-site

$25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 9 days ago


Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a skilled Operations Team Lead to join our Configure to Order Operations team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to our ability to satisfy customer demands.

What You'll Do (Responsibilities)

In this role, you will:

  • Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory.

  • Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escalate employee issues as necessary to maintain open communication.

  • Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

  • Minimum of 1-2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.

  • Knowledge of Warehouse Management Systems (WMS) and/ or Enterprise Resource Planning Systems (ERPs) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs.

  • Proven ability in conflict resolution and expertly managing team dynamics to foster a productive, efficient, and cohesive work environment.

  • Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

  • Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screening.

What We Offer (Benefits)
  • Starting rate at $25 per hour.

  • Competitive Compensation and Benefits aligned with your experience.

  • Full Health and Dental Benefits starting on the first day of employment.

  • Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.

  • Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.

  • Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Call to Action:

Ready to contribute to operational success? Apply today to join our dynamic team and help us continue our journey of innovation!

Reasonably expected salary range: $53,600.00 - $67,000.00

Please note that an employee's starting salary may vary based on a variety of factors. WhereState, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Operations Group