Operations Supervisor Ii Jobs (NOW HIRING)

Salary: $47.03 - $63.24 Hourly
Location : Bremerton
Job Type: Full-Time
Job Number: 202600016
Department: General Admin
Division: General Admin
Opening Date: 05/28/2026
Closing Date: 6/11/2026 4:00 PM Pacific
Purpose of the Job
Supervises assigned operators; operates passenger vans or rides buses to monitor road conditions, routes and schedules; evaluates performance of transit operators and/or other assigned staff; assesses route and schedule deficiencies, training needs and required facilities repairs; serves as liaison between passengers and the agency; and may schedule Routed or ACCESS Operators in accordance with union contract guidelines.
May supervise the dispatch function and/or dispatch duties; schedule operators and equipment to ensure optimal service levels; maintains communication with operators and modifies routes as appropriate; ensures staff training on scheduling and dispatch software.
Responds to accidents, vehicle mechanical problems and passenger incidents; reports accidents, equipment service requirements, complaints and road hazards to the appropriate authorities; investigates and responds to service discrepancies or procedural problems, program and service delivery questions and safety concerns ensuring necessary follow-up; confers with and advises manager and others regarding resolution to problems and complaints.
Conducts studies or projects to monitor and/or evaluate service, equipment and/or facilities and makes recommendations for improvements in operations; collects and analyzes data and prepares reports; reviews and provides input for updates to various agency manuals, guides, policies and procedures; serves on assigned committees.
Participates in hiring operators and/or other assigned staff; assigns work to, monitors and evaluates assigned staff; provides for and/or conducts training and/or staff development; monitors established work methods and standards; initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies, procedures and relevant collective bargaining agreements. Documents all performance-related events, including unscheduled absences, accidents and reports of on-the-job injuries.
Conducts training of new operators in both classroom and closed course setting. Conducts retraining, coaching and skill development of operators. Must drive a minimum of two (2) hours semiannually in each vehicle type operated by Kitsap transit.
May be assigned to an operating base with responsibility for recommending solutions for service-related issues.
May be assigned to organize and participate in reciprocal "Guest Rider" programs with other Transit Agencies; participate in Kitsap County Department of Emergency Management meetings and drills as a representative of Kitsap Transit; and may serve on the Critical Stress Management Team.
Characteristic Duties and Responsibilities

• Knowledge of:
  
  • Current state laws and regulations related to public transportation
  • Transit dispatching practices
• • Principles and practices of supervision
  • Labor Relations
  • Current Routed and ACCESS Operations collective bargaining agreements
  • Current agency Positive Performance Counseling System (PPCS) manual
  • Agency Policies and Procedures
  • Knowledge of Americans with Disabilities Act requirements and application of same to service.
  
  Skill in:
  
  • Operating passenger buses and vans
  • Analyzing, evaluating and recommending improvements to operations and services
• • Supervising, developing, motivating and evaluating staff
  
  
  • Keeping accurate and detailed records
  • Preparing clear and concise technical reports
  • Understanding and applying complex regulations, procedures and guidelines
  • Communicating effectively orally and in writing
• • Using computers and office software including word processing, spreadsheets and database programs in a Windows-based operating environment
  • Working under pressure, addressing problems and tasks that arise simultaneously and/or unexpectedly
  
  
  • Establishing and maintaining effective working relationships with other Kitsap Transit employees and the public

Minimum Qualifications and Knowledge Skills and Other Characteristics

• High school graduation/GED and three (3) years of increasingly responsible transit operations experience including one (1) year of lead work and/or supervisory experience. In-depth knowledge of Kitsap Transit operations policies and procedures will be considered in lieu of increasingly responsible transit operations experience.

Licenses/Certifications:

• Valid driver's license for at least 5 years
• Valid Class B Commercial Driver's License with air brakes and passenger endorsement, obtained during probation.
• Must pass a thorough federal background check to access Puget Sound Naval Shipyard & Intermediate Maintenance Facility, Naval Base Kitsap and Trident Refit Bangor. A Real ID and proof of US citizenship card are requirements for obtaining badges to access the above facilities.

Licenses/Certifications, Benefits, ADA and Other Requirements
BENEFITS:
Generous benefits package including: Medical, Dental and Vision for employee and dependents, short-term disability and life insurance. Kitsap Transit also participates in the WA State Public Employees' Retirement Plan (PERS) and a generous general leave accrual and 11 holidays.
APPLICATION PROCESS
Applicants who meet minimum requirements may be scheduled for tests & interview to demonstrate knowledge, & skills for position. Evaluation process will include background and reference checks. Application Process - will be accepted and must include a completed application with job history listed and supplemental questions. Incomplete application packets will not be considered. For question regarding the job announcement and/or application: JanelS@kitsaptransit.com or (360) 473-1138.
ADA and Other Requirements:
Positions in this class typically require: balancing, stooping, reaching, standing, walking, lifting, dexterity of hands and fingers to operate a computer keyboard and other equipment, grasping, feeling, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, travel, and environmental conditions such as disruptive people, imminent danger, or a threatening environment. Requires field work and travel.
The successful candidate will be expected to meet the qualifications for the position and perform the essential duties with or without reasonable accommodations.
Selection Process - Applicants who meet the minimum requirements may be scheduled for a variety of tests to demonstrate knowledge, and skills for the position as well as an interview.
Kitsap Transit is an Equal Employment Opportunity Employer.
Reasonable Accommodation
Kitsap Transit is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the hiring process, contact or 360-479-4348 (TDD).
Veterans Scoring
If you qualify for the Veterans Scoring Criteria under RCW 41.04.005 and 41.04.010, you must answer all questions regarding Veterans Scoring Criteria Status Declaration in the application and upload a copy of the substantiating document as listed in the application.
For question regarding the job announcement and/or application: Marisol Castro or (360) 475-0211
Generous benefits package including: Medical, Dental and Vision for employee and dependents, disability and life insurance. Kitsap Transit also participates in the WA State Public Employees' Retirement Plan (PERS) and a generous general leave accrual and 10 holidays plus 2 floating holidays.
Visit our Benefits page at
01
Are you or will you be at least 18 years of age at the time of hire?

• Yes
• No

02
Do you have a High School diploma or GED?

• Yes
• No

03
Please enter the educational institute where you received your high school diploma or GED.
04
We review driving records up to the past five years. Do you agree to have your driving records for the past five yearsreviewed?

• yes
• no

05
If you have received any of the following citation(s) and/or incidents in the past three years, total the number of points associated with the citation(s). Date and type of Incident/Citation and/or Conviction.Your personal and employment driving history during the last three years will be verified by contacting the licensing departments of the state(s) where you have had a driver's license.(1 point) Accident (not at fault)(2 points) Accident (at fault)Add a point to any offense listed below if the offense occurred in a company vehicle or on company time(2 points) Operating without lights on(2 points) Carpool lane violation(2 points) Driving on the shoulder(2 points) Driving without insurance(2 points) Failure to appear(2 points) Failure to signal(2 points) Following too close(2 points) Impeding traffic (travelling too slowly)(2 points) Improper lane travel(2 points) Speeding (0-8 mph)(2 points) Suspension of license: within past 5 years(3 points) Failure to yield to emergency vehicle(3 points) Speeding (9-12 mph)(3 points) Deferred prosecution for any offense that is NOT negligent driving, reckless driving, hit and run, leaving an accident scene, driving under the influence of drugs or alcohol(3 points) Driving without a valid license(3 points) Improper child restraint(3 points) Red light camera violation(3 points) Seatbelt use violation(4 points) Cell phone use or texting violation(4 points) Deferred prosecution for negligent driving, reckless driving, hit and run, leaving an accident scene, driving under the influence of drugs or alcohol(4 points) Driving too fast for conditions(4 points) Failure to yield or stop; disobeying a road sign(4 points) Illegal passing, turning or lane change(4 points) Open alcohol container(4 points) Speeding (13 mph+ over the speed limit)(4 points) Speeding in a school zone(4 points) Violation of a bus stop paddle(6 points) Driving with suspended/revoked license(6 points) Reckless or negligent driving(6 points) Vehicular assault/homicide(6 points) DUI (DWI)(6 points) Eluding a po

• Total points equal 3 or less
• Total points equal 4 or more

06
Please specify which incidents/citations you have received in the last 3 years and provide the year.If you do not have any incidents or citations, please enter "n/a"
07
Have you had a driver's license in another state in the last five (5) years?
08
Regarding Procurement of Information for Employment PurposesImportant: Please read carefully before signingA consumer report and/or investigator consumer report - which may include information concerning your character, employment history, general reputation, personal characteristics, police record, education, qualifications, motor vehicle record, mode of living and/or credit and indebtedness - may be obtained for employment purposes in connection with your application for and/or continued employment with Kitsap Transit.Under federal Fair Credit Reporting Act, the term "employment purposes" when used in connection with a consumer report means "a report used for the purpose of evaluating a consumer for employment, promotion, reassignment or retention as an employee." 15 U.S.C. §1681a(f).Before any adverse action is taken, based in whole or in part on the information contained in the consumer report and/or investigative consumer report, you will be provided a copy of the report, the name, address and telephone number of the reporting agency, and a summary of your rights under the Fair Credit Reporting Act.I authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes. This authorization shall remain in effect over the course of my employment. I agree that a copy of this authorization has the same effect as the original.

• I agree to authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes.
• I do not agree to authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes.

09
All statements submitted in response to these questions set forth above are subject to investigation and verification prior to appointment. Kitsap Transit may verify any conviction record or offenses against persons, adjudications of child abuse in civil actions, and disciplinary board final decisions.We may verify your record of criminal convictions for offenses against persons, civil adjudications of child abuse, and disciplinary board final decisions.YOUR EMPLOYMENT IS EXPRESSLY CONDITIONED ON OUR RECEIPT OF A SATISFACTORY REPORT.I, the undersigned, have received a copy of this disclosure statement and do hereby certify, under penalty of perjury, that my responses to the questions set forth above are true, correct and complete.I understand and agree that if I am hired, I can be discharged for any misrepresentation or omission to the above questions. Further, I understand and agree that if I am hired, my employment is specifically conditioned on Kitsap Transit's receipt of a satisfactory report.

• Yes, I understand
• No

10
If you are chosen for the position you must pass a physical capacities test demonstrating your ability to perform the tasks listed in this questionnaire, a CDL physical exam and a urine drug screen. Also, we require visual acuity of 20/40 in each eye. Corrective lenses will be required as per DOT guidelines.As far as you...