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Operations Services Jobs in Michigan (NOW HIRING)

McLaren

Director Hospice

Davison, MI · On-site

Maintains responsibility and accountability for hospice daily operations, services, quality and regulatory compliance for entire hospice service area. Ensures an inter-disciplinary hospice approach ...

Distro

Service Operations Specialist

Troy, MI · On-site

$21 - $22/hr

The Service Operations Specialist is responsible for supporting the seamless delivery of client ... services across payroll, tax, HRIS, and account management workflows. This role serves as a primary ...

Distro

Service Operations Specialist

Troy, MI

$21 - $22/hr

The Service Operations Specialist is responsible for supporting the seamless delivery of client ... services across payroll, tax, HRIS, and account management workflows. This role serves as a primary ...

Distro

Service Operations Specialist

Troy, MI · On-site

$21 - $22/hr

The Service Operations Specialist is responsible for supporting the seamless delivery of client ... services across payroll, tax, HRIS, and account management workflows. This role serves as a primary ...

Style Crest

HVAC Office Operations Manager

Flint, MI · On-site

Capitol Supply and Service, a Style Crest company, is seeking a highly organized and proactive HVAC Office Operations Manager to lead the administrative and coordination functions of our service ...

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Showing results 41-60

All JobsOperations Services JobsOperations Services Jobs in Michigan

Operations Services information

Is operations services a high paying job?

Operations services roles can offer competitive salaries, especially in management or specialized positions that require skills in logistics, process improvement, or technology. Compensation varies based on industry, experience, location, and company size, with higher-paying roles often requiring certifications or advanced skills. Overall, some operations positions are well-paying, but pay levels depend on specific job responsibilities and market factors.

What is an example of an operations services job?

An operations services job involves managing and supporting the daily functions of a company's operations, such as coordinating logistics, overseeing supply chain activities, or maintaining equipment. These roles often require strong organizational skills and familiarity with industry-specific tools or software. Examples include operations coordinator, logistics specialist, or facilities manager.

What are some common challenges faced in an Operations Services role, and how can they be managed?

Professionals in Operations Services often encounter challenges such as managing multiple tasks under tight deadlines, adapting to rapidly changing processes, and ensuring seamless coordination across departments. Successfully navigating these challenges requires strong organizational skills, adaptability, and effective communication. Many teams use standardized procedures and digital tools to streamline workflows, which helps in prioritizing tasks and addressing issues quickly. Being proactive in identifying bottlenecks and collaborating closely with colleagues can significantly improve outcomes and contribute to smoother operations.

Is operations a high paying job?

Operations services roles can offer competitive salaries, especially with experience, certifications, and in industries like logistics, manufacturing, or corporate management. Salaries vary widely based on location, company size, and level of responsibility, but many operations positions are considered well-paying careers.

What is the difference between Operations Services vs Customer Service Representative?

AspectOperations ServicesCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent
Work EnvironmentOffice, call centers, or remote; focus on internal processesCall centers, retail, or office; focus on customer interaction
Employer & Industry UsageLogistics, manufacturing, corporate sectorsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational support rolesCustomer interaction and support roles

Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

What are 5 careers in operations services?

Five common careers in operations services include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and facilities manager. These roles often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to optimize workflows and resources. They are essential for ensuring efficient business operations across various industries.

What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?

To thrive in Operations Services, you need strong organizational skills, an understanding of business processes, and often a bachelor’s degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and data analysis software is typically required. Excellent problem-solving, communication, and adaptability are important soft skills for managing daily operations and responding to dynamic challenges. These abilities ensure efficient processes, minimize errors, and contribute to the overall effectiveness of organizational operations.

What is Operations Services?

Operations Services refer to the functions and activities that support the day-to-day running of a business or organization. This can include managing logistics, overseeing supply chains, streamlining processes, ensuring compliance, and maintaining quality control. Professionals in Operations Services work to improve efficiency, reduce costs, and support other departments to achieve company goals. Their responsibilities can vary widely depending on the industry and size of the organization.

What are the most commonly searched types of Operations Services jobs in Michigan?

The most popular types of Operations Services jobs in Michigan are:

Operations Services jobs near you
Infographic showing various Operations Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 2% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Data Analyst - Servicing Operations

RockLoans Marketplace LLC

Detroit, MI • On-site

Full-time

Re-posted 5 days ago

Job description

As a Data Analyst for Rocket Loans, you'll be a strategic partner to our leadership, collecting, analyzing, and reporting on data that drives operational excellence. You'll work closely with our Senior Data Analyst leadership to support operations, call center, and servicing reporting needs ultimately enabling our team leaders to make data-driven decisions that enhance efficiency and performance. You'll use a range of tools and methodologies, including statistics, technical expertise, and modern data platforms, to generate actionable insights and identify opportunities for continuous improvement. As a storyteller, you'll collect data from various sources to guide strategic decisions and support our transition to advanced analytics platforms.
About the role
  • Identify and communicate patterns in operations and call center data in response to business needs using data manipulation, statistics, and data visualization
  • Create and support business intelligence tools, databases, dashboards, reports, and methods with a focus on operations/servicing metrics and call center activity
  • Use data to support and challenge business solutions with stakeholders, particularly operations and collections teams
  • Identify, document, and use exploratory data analysis to investigate assumptions around operational performance and team efficiency
  • Maintain strong relationships and alignment among operations stakeholders to meet reporting and analytical objectives
  • Define, gather, and validate data requirements; evaluate and ensure data quality standards are met
  • Develop and maintain KPIs and metrics around operational performance, team efficiency, and business health
  • Support the team's transition to Sigma as our primary reporting and visualization platform
  • Stay proactive and strategic-identifying opportunities to improve processes and reporting before being asked
  • Stay informed of industry trends and best practices in operations, call center management, and data analytics

About you
Minimum Qualifications
  • Bachelor's degree or equivalent experience in a scientific discipline, mathematics, applied statistics, information technology, or a related field
  • 3+ years of experience using SQL or other querying languages to create and analyze data sets in a business setting
  • Experience creating KPIs/metrics around operational performance, team efficiency, and business health
  • Experience creating dashboards, reports, and data visualization tools
  • Experience executing end-to-end data analysis projects in a business environment
  • Experience using data to tell stories tailored to different audiences
  • Working knowledge of standard statistical measures, probability theory, and both qualitative and quantitative techniques
  • Conceptual knowledge of software programming fundamentals

Preferred Qualifications
  • Domain expertise in operations/call center reportingand supporting operations teams with collections and call center activity metrics
  • Exceptional communication skills and ability to translate complex data into clear, actionable insights for business leaders
  • Proven track record in data quality managementand establishing data governance practices
  • Strategic, proactive mindset allowing you to identify opportunities and propose solutions rather than waiting for requests
  • Databricks SQLexperience
  • Sigmaexperience for reporting and visualization
  • AI utilization experience and understanding of AI applications for use cases in business analytics
  • AWS experience

What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Headquartered in Detroit, Rocket Loans was established to create the most simple, rocket fast personal loan process. We assembled a top-notch team of individuals combining new, passionate team members with some of the best veterans from Rocket Mortgage to create the most user-friendly lending platform in the world. We have given it our best to create an experience that is best-of-breed in the personal loan industry and commit even more to continuously improving it. At Rocket Loans, you'll build a career that helps you achieve your professional goals while helping clients get the loans they need to reach their financial goals. We're looking for innovators and those unafraid to disrupt the status -quo. With an inclusive culture and opportunities to make a positive impact, we're here to help you foster your career growth.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.

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