Operations Research Manager Jobs in Toronto, ON (NOW HIRING)

Date Posted: 08/28/2026
Req ID: 50024
Faculty/Division: VP - Research
Department: Ofc of Vice Pres, Research & Innovation
Campus: St. George (Downtown Toronto)
Position Number: 00056691
Existing Vacancy: Yes

Description:

About us:

The Vice-President, Research & Innovation (VPRI) portfolio supports the University of Toronto as a top public research university in the world. Our mission is to create the most supportive environment possible so that our researchers, innovators and learners can do what they do best - advance understanding and apply new knowledge. Our work supports, fosters and promotes the research and innovation culture and activities of our faculty, staff and students, along with our partner hospitals, funding sponsors, and partners in the public and private sector. VPRI provides a full range of services including guidance to faculty, staff and students on funding opportunities, research agreement negotiation, oversight and accountability services including research accounting, environmental health and safety, innovation and entrepreneurship, partnerships, policies and procedures, and institutional awards and honours.

Your opportunity:

Under the direction of the Director, Research Analytics, the incumbent manages the delivery of data, reporting and analytics, and provides information to support planning, policy formulation, and decision-making in order to further the academic mission of the University.

The Manager will lead and coordinate data analysis, investigations, and assessment projects that enable stakeholders at various levels to make data-driven decisions. Through strong relationships with partners and by working collaboratively with teams across the Division of the Vice-President Research and Innovation, and across the institution, this position plays a key role in ensuring accurate and timely information is provided to senior leadership, supporting effective decision making. The incumbent will possess the knowledge and expertise to effectively manage projects that use and develop the University's data systems.

The Manager will facilitate access to information maintained in the institution's administrative and research information systems to support University operations and monitor key indicators, ensuring the integrity of data/information released in reports or studies. The incumbent manages data collection and data analysis relative to university priorities, manages the compilation of data and manages the submission of required reports regarding university activities.

Essential Qualifications:
(MINIMUM)

Education:

Master's degree in Business Administration, Computer Science, Quantitative Social Sciences, Information, Data Sciences, or an acceptable combination of education and experience. A strong project management background with a strong emphasis on analysis, metrics, and business intelligence.

Experience:

• Minimum five to seven (5-7) years of experience in data analysis, statistical analysis, institutional research, business intelligence, performance measurement, or related analytical disciplines.
• Experience leading complex projects and initiatives involving multiple stakeholders, establishing protocols, administering and interpreting policies, rules and regulations, and developing systems or similar administrative processes.
• Significant experience with databases and systems as well as compiling and analyzing complex information. Proven successful experience conducting research.
• Experience in mapping suitable analytic solutions to ensure required performance data can be reliably tracked and reported.
• Project management, time management and communication skills necessary to execute the responsibilities in a collaborative, academic setting.
• Experience working with information technology systems and demonstrated experience in increasing the operational efficiency and effectiveness of processes and systems with technology.
• Demonstrated experience working with large institutional data systems- gathering, analyzing and presenting data in professional and confidential manner using most appropriate data gathering and analysis tools and software.
• Experience collaborating and interacting with senior administrators and providing advice and expertise.
• Experience developing and presenting analysis and reporting to support senior leadership decision-making.
• Experience in team building, training, and managing staff.
• Demonstrated ability to meet deadlines; and implement project deliverables.

Skills:

• Leadership skills to guide project teams and develop collaborations in a complex organization.
• High degree of political acuity and judgment, consensus building.
• Strong project management and change management skills to ensure projects are delivered in scope, on time and within budget.
• Experience with business intelligence, data visualization, reporting, and data management tools.
• Experience with modern cloud-based data platforms, project management methodologies, and data delivery practices.
• Aptitude in systems thinking, analytical ability, problem-solving strength.
• Excellent writing, communication and presentation.
• Ability to simultaneously manage multiple complex projects.
• Detail-oriented, strong analytical and conceptual thinking.
• Highly familiar with business intelligence structures.
• Demonstrated interpersonal, organizational, and conflict-resolution skills.
• Ability to work in ambiguous situations, multiple interruptions, conflicting deadlines.
• Ability to be creative in the development of ideas and in the combining of data sources to facilitate analyses.
• Familiarity with higher education and research performance metrics. 
• Excellent organizational skills in planning and managing projects.
• Flexibility to adapt to changing-needs.

Other: 

• Excellent interpersonal skills with the ability to communicate effectively with staff, colleagues, senior university administrators and external contacts.
• Strong organizational, planning, and time management skills. Managerial skills and the ability to set priorities and foster a strong team environment.
• Ability to coach staff and assess performance.
• Tact, diplomacy, judgment, and the ability to analyze and problem solve.
• The ability to work in and program services for a very diverse stakeholder group.
• Solid understanding of the University and University organizational structure.
• Knowledge and understanding of the University and University's mission.
• Attention to detail and accuracy.

Closing Date: 09/14/2026, 11:59PM ET
Employee Group: Salaried 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
PM 3 -- Hiring Zone: $93,592 - $109,190 -- Broadband Salary Range: $93,592 - $155,985 
Job Category: Administrative / Managerial
Recruiter: Anita Chooraman

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.