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Operations Quality Analyst Jobs in Ontario (NOW HIRING)

Plan Design Quality Analyst

Waterloo, ON · Hybrid

CA$51K - CA$86K/yr

The Group Benefits (GB) Plan Design Quality Analyst is part of the Operations Integrity Quality team and plays a key role in ensuring accuracy, compliance, and consistency in new plan setups and plan ...

Plan Design Quality Analyst

Toronto, ON · Hybrid

CA$51K - CA$86K/yr

The Group Benefits (GB) Plan Design Quality Analyst is part of the Operations Integrity Quality team and plays a key role in ensuring accuracy, compliance, and consistency in new plan setups and plan ...

Plan Design Quality Analyst

Kitchener, ON · Hybrid

CA$51K - CA$86K/yr

The Group Benefits (GB) Plan Design Quality Analyst is part of the Operations Integrity Quality team and plays a key role in ensuring accuracy, compliance, and consistency in new plan setups and plan ...

Analyze defects and deviation trends; implement standard work, mistake-proofing, and process ... quality operations within manufacturing or laboratory environments; experience in regulated ...

Senior Manager, Data & Analytics & Enterprise Data Architect Job Location: Hybrid (2-3 days in ... Operational Support: Support releases during off-business hours, when planned. Also providing ...

Quality Engineer II

Orillia, ON · On-site

CA$65K - CA$85K/yr

... continuous, operational improvement and extraordinary customer service. We pride ourselves on ... Support Process Failure Mode Effects Analysis (PFMEA) initiatives and approve Quality Plans * Train ...

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Operations Quality Analyst information

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

What does an operations quality analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

How does an operations quality analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.
What are popular job titles related to Operations Quality Analyst jobs in Ontario? For Operations Quality Analyst jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Operations Quality Analyst jobs in Ontario look for? The top searched job categories for Operations Quality Analyst jobs in Ontario are:
Infographic showing various Operations Quality Analyst job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Position Summary

The Quality Analyst is responsible for assisting in administration of the quality management system at a site to assure adherence to ISO 9001, ISO 13485, FDA 21 CFR Part 820/211, EU GMPs, ISO 17025, ISO 11137 and/or ISO 11135 and other applicable regulatory standards. This role leads complaint/CAPA investigations, supplier quality improvement initiatives, continuous improvement initiatives and countermeasures with the use of statistical techniques and other accepted quality principles. This role executes activities concerned with the development, implementation, maintenance, and continuous improvement of STERIS quality systems. The Analyst also supports production and quality operations by coordinating and performing problem-solving investigations, pre-reviews and final acceptance/run release of processing runs that contain non-conformances. Responsible for the activities related to quality and regulatory compliance to ensure all product processing requirements are met in accordance with Customer specifications including calibrations, dosimetry results, generation of test methods, audits, scheduling, validations, record keeping and reporting.

What You'll Do as a Quality Analyst
  • Coordinate day-to-day tasks and direction for Quality Technicians/Senior Quality Technicians by providing technical support, mentoring and oversight.
  • Responsible for oversight of all product and/or report pre-reviews and releases conducted by Quality Technicians/Senior Quality Technicians.
  • Responsible for executing product and/or report releases for all processing runs/lab samples containing a non-conformance, including management of Customer communication and leading the associated non-conformance investigations.
  • Initiate and/or participate in corrective actions, problem-solving and continuous improvement activities.
  • Perform internal audits at other AST facilities, including identification of non-compliancesand report generation. Responsible for managing remediation of internal audit observations assigned by site Quality Manager.
  • Manage creation of new quality system policies and procedures and revisions to existing policies/procedures.
  • Review collected data to perform statistical analysis and recommend process changes to improve quality.
  • Monitor and report on performance metrics.
  • Instruct other STERIS employees in quality principles, effective corrective actions, and valid statistical techniques.
  • Collaborate with other departments and facilities within the company on quality related issues.
  • Lead quality system programs (i.e. calibration, maintenance, training, CAPA, complaints, non-conformances, supplier quality, management review, operational qualifications,
    document control, change control, risk management, etc).
  • Overall responsibilities include commitment to ensure external and internal requirements aremet according to documented policies, procedures, standards and regulations.
  • Perform other duties as assigned
The Experiences, Skills, and Abilities Required
  • Bachelor's degree in science or related technical field.
  • 1-5 years of combined Manufacturing/Quality Engineering and/or Quality Systems experience.
  • 1-5 years of experience with medical devices or other regulated industries preferred.
  • 1-5 years of experience working in an ISO certified environment required.
  • Working knowledge of FDA QSR/ EUGMP regulations strongly preferred.
What STERIS Offers

This is an opportunity to join a company that will invest in you for the long-term. STERIS wouldn't be where it is today without our incredible people, who take true pride in their work. That's why we share in our success together by rewarding employees for their hard work. We do this by providing competitive base salary plus bonus (as applicable), comprehensive benefits package that includes medical, dental, vision, paid PTO and holidays, 401K with company match.

#LI-BN1

This posting is for an existing vacancy within our organization.

Pay range for this opportunity is $66,000 - $84,000. This position is eligible for bonus participation, with an annual bonus opportunity of [ENTER PERCENTAGE]% of your fiscal year compensation, subject to the Bonus Plan's terms and conditions.

STERIS strives to be an Equal Opportunity Employer. STERIS is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

Employment Type: FULL_TIME